Phone: 201-***-****) MAYRA CARDENAS ad0772@r.postjobfree.com

PROFESSIONAL EXPERIENCE

**/**-******* ******** ********* * Logistics Apparel Kearny, NJ

Executive Account Manager of Imports / Export / Air Freight

Create Import records, Inbound tickets, Manifests, Bill of Ladings, create shipments, pick-ups, daily meetings

Quantified dray, dwellings, demurrages with accounting, bobtails, per diems, and other applicable fees

Manage ocean containers status on vessels from origin of port based on country of origin to arrival port

Innovated Air Freight from airport such as John F. Kennedy airport and ocean containers with Steam Ship Lines

Assigned inventory via Exotrac, Port Security, maritime vessel schedule status and arrival time

Create excel reports including pivot tables to show invoicing, billing daily, weekly, monthly and YTD

Analyzed excel data with V-lookup to compare prior values and new current values as well as container status

Created customs documentation of Commercial Invoice and Bill of Lading (BOL).

Processed Overages, Shortages and Damages (OSD). Re-direct/re-route shipments per customer’s request.

Software: Word, Excel, SoftPoint, EDI, ERP, Microsoft Office, 3PL, Carts, GNexus, Exotrac

10/19-10/21 Hanwha Techwin America * Communications Electronics Teaneck, NJ

Customer Service and Sales Account Manager / Latin America Sales Support Coordinator

Manage accounts in Latin America in multiple regions of South America, Central America,

Processed orders, handled credit approvals, allocate orders, demos, samples, returns, credits/debits

Arrange logistics for shipping package via USPS, UPS, FedEx, DHL, etc..

Exceeded inventory internal and outside area of distributors, managed project budges, discounts demos

Created customs documentation of Commercial Invoice and Shipper’s Letter of Instruction (SLI), BOL

Software: Word, Excel, SAP, EDI, ERP Circle, Microsoft Office

11/17-10/19 Sandream Impact * Manufacturing/Logistics Fairfield, NJ

Purchasing Agent / Procurement / Marketing Event Coordinator / Laboratory Regulatory Specialist

Manage Coordinate import / export local and international freight

Arrange logistics for shipping package. Processed USPS, UPS, FedEx, DHL, etc..

Set up trade shows events for displaying upcoming and current merchandise

Managed time and attendance for employees via ADP – interview new candidates

Analyze data of production SPECS and SDS in order to meet standards GMP, FDA, ISO 19001

Manage multiple statements: Certificate of Origin, Certificate of Analysis, Allergen, Reach,

Formaldehyde, GMO, Global Compliance, Impurities, Nanomaterial, Irritant, Shelf life, Solubility,

Composition, Questionnaires, Surveys, Vegan, Organic, Kosher, Halal, Child Labor, etc. etc.

Software: Word, Excel, NetSuite Oracle, SAP, QuickBooks, Microsoft Office

12/14-11/17 TD Bank Retail Credit Card Financial Services * Financing Mahwah, NJ

Financial Research Analyst / Administrative Assistant / Customer Service Coordinator

Investigated accounts regarding: disputes, purchases/returns/damages, identity thefts, interests

Accomplished meeting deadlines, billing issues, promotions, credits, debit transactions, chargebacks,

credit approvals, increase line of credit, collection and cancellations. Controlled daily Queues.

Dealt with territories USA, Canada, and Caribbean Islands

Software: Word, Outlook, Excel, PowerPoint, Access, Klik, Nautilus, I-Conect, Goldmine, Fiserv, SAP

06/07-11/14 EchoStar Satellite / Dish Network * Telecommunications/Marketing/Manufacturing/Logistics Pine Brook, NJ

Sales Manager / QA Analyst / HR Assistant / Administrative Assistant / CSR-Sales Marketing Rep

Customer Service/Sales Marketing Rep 2007-2008

300 phone calls per day inbound/outbound calling center for compliance

Created/signed up new customers and introduced, sold and upgraded HD/HD-DVR components

Explained disputes on bill statements of charges, late fees, interests, processed payments, RAs

Administrative Assistant/QA Analyst 2008-2013

Trained other agents on sales strategies tone, listening, probing, understanding and empathy

Administered analytical data sales quota, monitored phone calls for Q/A in compliance for JD Power

Sales Manager / Human Resource Assistant / QA Analyst 2013-2014

Supervised 125 people, interviewed, hired, insurance plans, processed payroll, 401k and career paths

Quarterly reports of purchases, handled exclusive accounts via territory

Arranged shipments via multiple freight logistics companies; as well as USPS, UPS, FedEx

Software: Word, Excel, PowerPoint, Kronos, Access, NCI, Cbc Innovis

04/06-5/07 L’Oreal via Job Agency Atrium Staffing * Manufacturing / Retail Clark, NJ Supply Chain Coordinator / Shipping Export Coordinator

Responsible of transferring old payment system from AFS Trendtools to new

payment system Syncada and assuring all invoices were accounted for a paid for.

EDI, SAP, TMS functions for conversion and audit from AFS to Syncada, GL/General Ledging coding

Arranged delivery shipments via multiple Freight Logistic companies.

Software: Word, Excel, PowerPoint, EDI, SAP, TMS, CNC, AFS TrendTools, Syncada, Accellion

03/03-3/06 Lindenmeyr Munroe * Manufacturing / Retail Moonachie, NJ

Accounts Payable / Accounts Receivable / Data Entry Processor / Mail handler

Invoiced orders in batches per the Net days assigned to each customer, process credit card payments

Processed orders, allocated sales orders, filed orders, invoiced debits and credits and chargebacks

Distributed daily inbound mail and processed outbound mail via Pitney Bowes machine

Created brand new accounts and provided customer with credit authorization forms

Issue stop payments or purchase order amendments

Software: Word, Excel, AS-400, Microsoft Outlook

EDUCATION

Associates in Science Medical Laboratory Technology Bergen Community College Paramus, NJ

Certified in working laboratory clean environment & performing complex laboratory tests

. Certified CPR and Heimlich Maneuver Certified AHA, Universal Precautions & Hand washing and HIPPA

SKILLS

90 WPM, Stenography, Ms Word, Ms Excel, Ms Access, Microsoft Outlook, Microsoft Windows XP

SAP, EDI, CNC Machinery Kronos, DMS, TMS, LIMS, Navinet, Roadnet, SOI Import/Export, Scanning

Zoom, Teams Meeting, Visco, Open Grading, Wakefern, Aldi's Portal, Descartes, Dynamics, 3PL, Carts, GTNexus

NetSuite Oracle, JDE Edwards AS-400, SOP, Fiserv, AFS Trendtools, Oracle, Neopost, Pitney Bowes, Polaris,

Xerox, Microfilm, Imaging, Imagesilo, GXS Trading grid, CBC Innovis, Connective Wise, Visco, B2B, Trinium,

Port Security, Exotrac, SoftPoint, Vessel tracking, PNCT, Maher, APM/Sealand, NYCT, Global Container Terminals

Medisoft, Meditouch, Meditech, Kareo, Hasler, I-Connect, Nautilus, Echo

Complete knowledge of FDA guidelines and DEA regulations to maintain a safe environment

Knowledge and rebuttals of product item; in order, to maintain customer relations

Laboratory safety, HIPAA, CPR, Heimlich Maneuver, Safety caution procedures and patient transportation/mobility

Knowledge of GMP, GCP rules and protocol as required for ISO 9001

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