Maranda Fox

Objective

To support a company position that I can utilize my multi-tasking, detail oriented and customer service skills for practical experience.

June 2021 – February 2023

Service Coordinator Liberty Military Housing – JBLM, WA

Answering multi-line phone calls, creating and coordinating Specialty and Preventative Maintenance teams daily schedules, creating Work Orders, scheduling Work Orders with residents and vendors, creating Purchase Orders, documenting resident interactions, drafting/creating Microsoft Word Documents, posting 48-hour door notices, creating/updating Microsoft Office Excel Spreadsheets, updating Google Calendars, being a point of contact for Vendors regarding invoices and Work Orders, communicating any schedule and/or Work Order changes to appropriate team members, staying relevant on information pertaining to Multi-Family Housing and Fair Housing

March 2020 – June 2021

Housekeeper Liberty Military Housing – JBLM, WA

Housekeeping duties such as wiping down and cleaning all surfaces, mopping, sweeping, vacuuming, being knowledgeable about and using appropriate cleaning products, keeping inventory of cleaning supplies needed, creating Purchase Orders for inventory supplies, keeping mileage and vehicle inspection sheets for company vehicle

August 2019 – February 2020

Home Care Aide First Choice In-Home Care – Tacoma, WA

Implementing patient care plans by supporting patient’s daily routines with tasks such as assisting with bathing, dressing, grooming, assisting with getting out of and into bed and/or wheelchair, assisting with walking, administering medications, replacing wound dressings, observing and monitoring wound healing, preparing and serving meals, assisting with feeding if necessary, light housekeeping and laundry, transporting to medical appointments or grocery stores

April 2019 – October 2019

General Laborer People Ready - Puyallup, WA

On-floor package warehouse labor

Car Auction Driver

March 2016 – August 2016

General Laborer Wilson & Wilson Construction LLC – Fairbanks, AK

General labor consisting of roofing, painting, site cleanup, material runner/deliverer, concrete pouring and finishing, drywall mudding and sanding, trench digging

March 2015 – September 2015

Retail Merchandiser Northern Sales Co. – Fairbanks, AK

Receiving pallets of merchandising inventory, Stocking and rotating merchandise, merchandise aisle resets, sales display set up and tear down, disposing of expired merchandise.

January 2014 – August 2018

Assistant Manager / C.S.R. Santina’s Flowers and Gifts LLC – Fairbanks, AK

Answering Multi-line phone, taking and creating customer orders, stocking and purchasing store product inventory, creating new customer accounts, creating customer account monthly invoices, receiving monthly invoice payments, using Point-of Sale system with Cash and Credit, dropping off bank deposits, filing receipts and paperwork, making payments for company accounts, updating shop Social Media page information/events, running ad campaign sales on website, creating floral arrangements, delivering and setting up floral arrangements/presentation displays, cleaning floral coolers, changing out floral display arrangements, dusting and cleaning gift shop merchandise

January 2014 - August 2018

Housekeeper KJanitorial LLC – Fairbanks, AK

Housekeeping duties such as wiping down and cleaning all surfaces, mopping, sweeping, vacuuming, being knowledgeable about and using appropriate cleaning products, keeping inventory of cleaning supplies needed, keeping mileage sheets, reporting finished cleanings.

Education

June 2010

High School Diploma

Enumclaw High School

Skills

Customer Service, Support and Experience

Vendor Relations

Work Order and Purchase Orders

Communication

Multi-Tasking

Team and Vendor Coordination

Scheduling

Accounts Payable and Receivable

Inventory Management and Control

References

Dale Einert,

Specialty Projects Supervisor,

Liberty Military Housing

JBLM, WA

253-***-****

David Tidwell,

Foreman,

Waynesville, Indiana

907-***-****

Chad Wilson,

Owner,

Wilson & Wilson Construction, LLC

Fairbanks, AK

907-***-****

Contact Information

P.O. Box 1764

Milton, WA 98354

206-***-****

ad073p@r.postjobfree.com

ad073p@r.postjobfree.com

https://www.Linkedin.com/in/maranda-fox-73a086236

Credentials / Certification Courses

Grace Hill NAA Eligible Courses

Advanced Telephone Techniques

Asbestos Awareness

Battling Bed Bugs

Being a Team Player

Building a Team Culture

Business Ethics

Business Etiquette

Business Writing: Grammar Works

Conflict Resolution

Curb Appeal

Customer Relationship Management

Dealing With Difficult People

Defeating the Mold Monster

Employee Coaching

Fair Housing for Maintenance

Hoarding

Maintenance for Office Staff

Preventative Maintenance

Grace Hill Courses

Active Shooter Awareness

Basic Electrical

Basic HVAC

Basic Plumbing

Booster: De-Escalating Conflict

Customer Service 1: Be Proactive

Customer Service 2: Be Professional

Customer Service 3: Be Prompt

Customer Service 4: Be Personal

Cybersecurity for Employees 1: Internet Basics

Cybersecurity for Employees 2: Issues in Property Management

Cybersecurity for Employees 3: Preventing Cyberattacks and Malware

Cybersecurity for Employees 4: Protecting Yourself from Social Engineering Scams

Cybersecurity for Employees 5: Creating Strong Passwords

Cybersecurity for Employees 6: Protecting Data, Devices and Documents

Cybersecurity for Employees 7: Best Practices in Cybersecurity

De-Escalation Strategies

Diversity and Inclusion

Emotional Intelligence 1: Understanding Emotions

Emotional Intelligence 2: Managing Emotions

Emotional Intelligence 3: Embracing Emotions

Employee Engagement

Employee Motivation

Follow-Up Techniques

Fundamentals of Golf Cart Safety

Generational Differences 1: The Multigenerational Workplace

GH Webinar: HVAC Clinic - Concepts for HVAC Anatomy and Diagnostics

GH Webinar: Microaggressions: What I Say and How I Say It

GH Webinar: More Than an Employee: Overcoming Bias Through Nurturing Employee Relationships

Ladder Safety 1: Best Practices

Ladder Safety 2: Choosing a Ladder

Lead Poisoning Awareness

Preventing Workplace Violence

Retaliation in the Workplace

Risk Management 1: Risk Assessment

Risk Management 2: Protecting People

Risk Management 3: Protecting Property

Risk Management 4: OSHA Compliance

Safety Series: Beat Heat Stress

Safety Series: Bloodborne Pathogens

Safety Series: Combat Cold Stress

Safety Series: Confined Spaces

Safety Series: Electrical Safety

Safety Series: Fire Prevention

Safety Series: Hazard Communication

Safety Series: Lockout Tagout

Safety Series: Manage Maintenance Safety

Safety Series: Personal Protective Equipment

Safety Series: Practice Maintenance Safety

Safety Series: Preventing Slips, Trips, and Falls

Safety Series: Proper Lifting and Moving

Safety Series: Required OSHA Recordkeeping - OSHA 300

Safety Series: Respiratory Protection

Safety Series: Tool Safety

Safety Series: Workplace Illness Prevention

Sexual Harassment

Vehicle Safety

Workplace Harassment

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