Aliya Hussain

To seek and maintain full-time position that offers professional challenges utilizing

interpersonal skills, excellent time management and problem-solving skills. Skills

Ability to gain employers trust and confidence.

Achieve set objectives and complete tasks within assigned deadlines Time management

Office management

QuickBooks Expertise

Bookkeeping

Processing expenses

Performance improvement

Managing office supply inventory

Highly adaptable at learning and understanding new concepts and procedures

Work History

2019-01 - Current Office Administrator

Fast Connect Systems Ltd, Amaranth, ON

Applied advanced administrative and analytical skills in overseeing day-to- day operational activities.

Interacted with customers by phone, email, or in-person to provide information.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Tracked office supplies and restocked low items to keep team members on-task and productive.

Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions. Edited documents to improve accuracy of language, flow, and readability. Maintained electronic and paper filing systems for easy retrieval of information.

Amaranth, Ontario L9W 0M5

647-***-****

ad071b@r.postjobfree.com

https://bold.pro/my/aliya-hussain-

231*********/696

Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.

Assisted in preparation and processing of payroll to facilitate prompt staff payments.

Reconciled account files and produced monthly reports. Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Developed detailed plans based on broad guidance and direction. Successfully managed budgets and allocated resources to maximize productivity and profitability.

2017-03 - 2017-06 Cashier

Walmart, Orangeville, ON

Restocked and organized merchandise in front lanes. Worked closely with shift manager to solve problems and handle customer concerns.

Answered questions about store policies and addressed customer concerns.

Helped customers complete purchases, locate items, and join reward programs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Welcomed customers and helped determine their needs. Greeted customers entering store and responded promptly to customer needs.

Worked flexible schedule and extra shifts to meet business needs. Upsold additional products and services to customers, increasing revenue. Tallied cash drawer at beginning and end of each work shift. Assisted customers with returns, refunds and resolving transaction issues. Checked personal identifications during alcohol and tobacco sales. Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Handled cash with high accuracy and took care to check bills for fraud. 2015-06 - 2017-02 Office Administrator

Mirza Transportation, Brampton, Canada

Following standardized company procedures relating to all aspects of Office performance

Applied advanced administrative and analytical skills in overseeing day-to- day operational activities.

Interacted with customers by phone, email, or in-person to provide information.

Processing of all payrolls on a bi-weekly basis

Updating databases with confidential and relevant information Arranging interviews and confirming interviews by email Handle Packages deliveries and receipts

Leveraged data and analytics to make informed decisions and drive business improvements.

Maintained electronic and paper filing systems for easy retrieval of information.

Organizing and storing paperwork documents and computer-based information.

Tracked office supplies and restocked low items to keep team members on-task and productive.

2016-03 - 2016-12 Call Centre Interviewer

CCI Research Inc, Orangeville, Canada

Conducted telephone interviews with respondents

Followed project specifications with a high level accuracy and integrity Maintained company dialing standard

Ensured confidentiality of all collected data

Exercised courtesy and professionalism to all respondents Performed other duties as assigned by management

Kept good records of the calls made, including information on the number of attempts made to contact those who were unavailable Recorded accurate and thorough answers using computer software. Persuaded reluctant respondents to participate in surveys and diaries. Delivered verbatim scripts for portions of survey. Maintained confidentiality of procedures, scripts and respondent information.

Followed call center protocols when notifying participants of call purpose and use of information.

Completed surveys by rechecking contact information before ending each call.

Obtained updated contact information from all subjects and verified data for accuracy.

2014-01 - 2015-02 Teacher

Beacon house School System, Karachi, Pakistan

Planned, created and delivered innovative lesson plans to students Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.

Encouraged parental involvement in their children's education and school activities

Supported student physical, mental, and social development using classroom games and activities.

Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Shifted between formal and informal methods of teaching to keep students engaged.

Implemented remedial classes and assessment of individual requirements for Grades 4 to 6

Participated in the School Improvement Plan during Professional Development staff meetings

Implemented student activities and projects using collaborative and individual learning approaches

Incorporated multiple types of teaching strategies into classroom. Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.

Advised and counseled students to help them develop skills and knowledge required to succeed.

Registered student progress and attendance on database to enable tracking history and maintain accurate records.

Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement. Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.

Participated in department meetings to provide input to colleagues about student achievement and improvement.

Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education. 2009-08 - 2009-11 Teacher

Sir Syed Children's Academy, Karachi, Pakistan

Worked with professionalism and dedication

Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.

Planned, created and delivered innovative lesson plans to students Supported student physical, mental, and social development using classroom games and activities.

Helped senior teachers with their work

Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Prepared children for School Sports Day

Planned and implemented integrated lessons to meet national standards. Worked one on one after school with special needs students to assist with lesson comprehension

Shifted between formal and informal methods of teaching to keep students engaged.

Improved students' analytical skills by introducing state-of-the-art computer program technologies.

Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.

Education

2013-05 BS/M.A: Economics

University of Karachi

Certifications

Received Certificate of Accomplishment from Anglophile English Learning Center.

Received Certificate of Participation from Young Social Reformers. Received Certificate of Participation in three days National Conference on Community Development.

Received Certificate of Participation in seminar entitled Money and Banking and also in SPECULATA – Redefining Premiership

Received Certificate of Appreciation for extending great support at Young Leaders Festival.

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