Business Development Sales and Markeing Manager

Objective

To obtain a challenging and rewarding sales, marketing, sales management, and admissions position which will enable me to utilize over twenty years of sales and customer relations experience, professional training, and strong interpersonal skills to make a significant contribution to my organization. This will provide me with career and advancement opportunities based upon my accomplishments. I have effectively demonstrated my passion and empathy to help others reach their goals.

Experience

Sunrise Senior Living – 06/2023 - Present

Director of Sales

Responsible for building relationships and developing referrals through outreach. Manage the sales process from start to finish.

Conduct tours by assisting prospective residents and families in the decision-making process by educating them about the community programs and services for seniors.

Respond promptly to every telephone call, email, text, Internet, and in-person inquiry. Record all prospects information into the CRM sales database. Train new team members.

Schedule and conduct facility tours, discovery, move-in paperwork, schedule care assessments, and covert deposits into resident move-ins.

Coordinate outreach weekly for marketing and business development with hospital discharge planners, retirement communities, Physicians, Churches, and rehabilitation hospitals for resident move-ins.

Represents the community by participation, in outside events, community involvement, and facilitate group presentations for senior living.

Brookdale Senior Living – 12/2021 – 6/2023

Sales & Marketing Manager

Responsible for managing the sales process and tours by assisting prospective residents, and their family members in the decision-making process by understanding their needs and educating them about the community's services and programs.

Responding promptly to every telephone call, email, text, Internet, and in-person inquiry. Record all prospects information into the sales database. Daily follow ups. Train new team members.

Schedule and conduct facility tours, discovery, move-in paperwork, schedule care assessments, and coverts deposits into resident move-ins.

Coordinates outreach weekly for marketing and business development with hospital discharge planners, SNF’S, retirement communities, physicians, and other local community contacts for move-ins.

Represents the community by participation in outside events, and community involvement.

Awarded Presidents Club 2022, 2023 for exceeding monthly sales and marketing goals.

UEI College – 04/2021 – 12/2021

Executive Admissions Representative

Responsible for conducting personal and telephone interviews, program tours, emails, and text correspondence to identify high school and adult student prospects and determine educational needs, concerns, and career goals.

Coordinated high school diploma programs. Deliver presentations to promote programs to prospective students. Schedule and follow up on FA appointments.

Facilitate student orientation, and registration day activities. Assist and mentor students through the admissions process. Train new admissions representatives.

Ensure compliance with applicable company policies and procedures, laws, and regulations.

SJVC College – 03/2018 – 12/2020

Admissions Advisor

Responsible for conducting personal and telephone interviews, program tours, text, and email correspondence to identify high school and adult student prospects and determine educational needs, concerns, and career goals. Deliver presentations to promote programs to prospective students.

Schedule FA appointments.

Facilitate student orientation, and registration day activities. Assist and mentor students through the admissions process.

Ensure compliance with applicable company policies and procedures, laws, and regulations. Received numerous awards for outstanding sales performance; Highest Total Enrollments for 2019, Centurion Award for 2019, Highest Circle of Excellence/PDL Awards for 2019, 2020 Circle of Excellence for all quarters, and Top Performer for 5 Week Success.

UEI College - 07/2017 – 03/2018

Sr. Admissions Representative

Responsible for interviewing and corresponding with prospective students in person and over the telephone to guide them through the application and admission processes. Schedule FA appointments.

Conducted program tours, orientation set-up and follow-ups with enrolled students to ensure successful matriculation.

Ensure compliance with applicable company policies and procedures, laws, and regulations.

Exceeded enrollment goals.

Bassett Salon Solutions - 02/2016 – 07/2017

Business Consultant

Responsible for managing, maintaining, and opening new salon doors in a territory representing haircare, color lines, Mirabella make up and skin care products to salons, spas, and cosmetology schools. Assisted with salon retail merchandising, promotions, inventory control, and education. Cultivated and maintained strong relationships with new and existing accounts. Developed successful strategic business plans for salon owners and staff through retail sales and education to spur salon sales and growth.

Marinello Schools of Beauty - 08/2012 – 02/2016

Lead Admissions Advisor

Responsible for conducting admissions presentations, personal and telephone interviews, counseling, mentoring, campus tours and enrolling potential students in the various school programs.

Assisted students with job placement, continuous follow up with students.

Exceeded PDL requirements for student enrollments, calls and emails to prospective students.

Consistently exceeded monthly quota and maintained a sales leadership position. Received numerous awards for outstanding performance and teamwork. Number one Admissions producer in the company.

Spector Consulting – 04/2008 – 08/2012

Business Development Manager

Responsible for marketing strategy and new business development in the healthcare industry. Maintained strong business relationships with hospital business managers and focused on new account activity. Facilitate group presentations. Generated over $1,000,000 in consulting revenue in percentage of recovery medical billing. Received numerous awards for Top Performer.

Maly’s - 04/1985 – 04/2008

Sales Consultant

Responsible for new product placement of hair and skin care products, promotions, education, ordering and inventory control. Conducted strategic business plan meetings to develop and grow business. Coordinated salon events, marketing monthly promotions. Managed inventory of merchandise displays and supplies. Promoted continuous education.

Consistently exceeded quota in developing new and servicing existing accounts.

Achievements: Maly's Goal Achiever, Extra Mile Award, New Business, and numerous other Top-Performer Awards.

Skills

Excellent sales, communication, and interpersonal skills.

Strong team player, outstanding organizational and leadership skills.

Exceptionally strong closer, with the ability to inspire and motivate.

My empathy and coaching makes me an effective manager and leader.

Brings energy, enthusiasm, and a positive attitude to the job.

Goal oriented, assertive, and result driven.

MS Office, Excel, and PowerPoint proficient.

Business development and Marketing.

Education

El Camino Real High School - Woodland Hills, CA - High School Diploma

Pierce College - Woodland Hills, CA. - 1982- 1984

Newberry School of Beauty - Woodland Hills, CA- 1985 Active Cosmetology license, Certified Educator

West Valley College - Medical Office, Medical Billing Certification- 1990 -1992

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