Chantel Mayo,MS

*** **** ******* ****** *********, PA 18102

646-***-****

ad070j@r.postjobfree.com

OBJECTIVE: To secure a challenging position in an interesting field which will test my abilities allowing me to fully utilize my communication, organizational, and problem solving skills.

EXPERIENCE: Haven House, Allentown PA 06/17-Present

Therapist/Behavioral Navigator Wellness Team

Create safe therapeutic milieu

Establish therapeutic alliance with patient and family

Provides psychosocial counseling/treatment services to restore clients to optimum social and physical well-being (within their capacity). Provides therapy in individual and group sessions for co-occurring, mental health, trauma, and personal growth related concerns.

Conducts regular case review meetings to review and discuss client progress, assure consistent implementation of treatment plan goals, and promote team involvement in problem solving resolution.

Work with Client’s to develop exercise routines within their limits.

Develop meal plans, help shop for foods, help prepare foods, and understand the nutritional value in each meal

Listened to Clients to understand their goals to better their wellness

Provided education on medications to help Client’s understand the benefits of their medications and how they help in their Wellness.

Worked with Client’s to better manage all their medical appointments and have a better understanding of what each medical appointment is for so that the Client can develop the appropriate questions to ask medical providers.

Conducted home visits to ensure that Client’s are medically and mentally safe in their homes

Worked closely with the PA Enrollment Broker and The Department of Aging to put services in place such as home health aides, nurses, etc.

Worked closely with pharmacies, medical staff, and psych doctors to ensure that Client’s were getting all their medications and understood exactly how to take the medications.

Justice Works Youth Care, Allentown PA 09/13-03/16

Family Resource Specialist/GEM Therapist

•Worked with females between the ages of 13 to 17 years old on probation/parole

•Conducted 90 minute groups consisting of 5 or more girl’s discussing issues that affect their behavior and poor decision making skills, and attempting to correct these behaviors and their decisions

•Helped parents complete permanency plan for children

•Assisted with job seeking skills and resume building

•Maintain accurate, up to date comprehensive and confidential files and records

•Conference with medical providers to ensure children is receiving proper medical care

•Educated parents on how to properly care for children

•Educated parents on how to make home safe for children

•Helped reunite children with their families

•Provided anger management techniques

•Worked closely with County/State Parole and Probation

•Provided crisis intervention

•Worked closely with young mothers to ensure that they properly care for their children

•Ensure clients addressed all mental health needs, so that they can properly ensure the safety of their families

•Completed detailed reports to provide to the courts when clients have been involved in court proceedings

•Attended court hearings as a support to the families

•Addressed client’s substance abuse issues and put all necessary services in place.

Treatment Trends/Keenan House, Allentown PA 11/12-08/13

Substance Abuse Counselor

Provided substance abuse counseling to adults recently released from prison and jail

Conducted intensive assessments to get a history of each client’s backgrounds

Developed treatment plans with clients input to determine what each client will be working on while in treatment.

Provided referrals for housing

Helped clients obtain public assistance

Conducted groups for 95 clients, teaching addiction awareness, relapse prevention, and transitional skills.

Assisted clients with finding employment

Worked closely with State Parole and Probation

Maintain accurate, up to date comprehensive and confidential files and records

Conducted family sessions with clients families

Attended several trainings on drug abuse, criminal behavior, sexuality and addiction, and relapse prevention

Conducted groups to assist clients to deal with their aggressions in an appropriate manner

Helped clients to identify behaviors and problems that are related to their addiction and come up with coping mechanisms.

Provided crisis intervention

Obtained CPR/First Aid certification

Conducted women’s groups

Assisted women that were pregnant and still abusing drugs

Conducted weekly drug test on clients

Worked closely with mental health providers to ensure clients were getting the best care possible.

Worked closely with medical doctors to ensure that all clients were getting appropriate medical treatment.

Department of Youth and Family Services, Washington, NJ 09/07-12/2011

Child Protective Specialist/Investigator

Conducted investigations in children's homes to ensure children's safety

Conducted investigations in foster homes

Conducted investigations of daycares when calls have been made that the children in the care of the daycare may be unsafe.

Provided referrals for housing and substance abuse treatment

Provided referrals for mental health services

Helped clients obtain food stamps and public assistance

Helped parents complete permanency plan for children

Testified in court about investigations that were conducted in homes

Maintain accurate, up to date comprehensive and confidential files and records

Conducted school visits to ensure children were attending school on a regular basis

Conference with medical providers to ensure children are healthy

Attended several trainings on child safety

Educated parents on how to properly care for children

Worked closely with adoption units for children being placed into care

Conducted removals of children from homes that were unsafe

Educated parents on how to make home safe for children

Helped reunite children with their families

Food First, Brooklyn, NY 09/04-10/05

Case Manager/HIV/AIDS Support

Worked closely with the Department of Homeless Services to house potential

families

Helped clients obtain Welfare and Food stamps

Worked Closely with Medicaid office

Helped clients deal with social security matters

Conducted groups on living with HIV and AIDS, new medications for people living

with HIV and AIDS, parenting, and nutrition.

Conducted groups on Hepatitis A, B, and C and Co-infection of HIV/AIDS and

Hepatitis

Conducted groups on substance abuse

Referred clients for substance abuse treatment

Worked closely with children and their substance abuse issues

Conducted apartment visit to ensure apartments were kept appropriately

Participated in NATAP training's to learn about the medications designed to fight

HIV/AIDS and how HIV/AIDS affects individuals

Planned special events for the children and their parents

Helped parents' complete permanency planning

Helped parents with children's schoolwork and contacted schools on daily basis to

see how children are progressing

Worked closely with parents having open children service cases

Provided referrals for day cares for children, medical treatment, and substance

abuse counseling

Kept all client charts in order and confidential

Contacted medical and mental health providers to make sure clients health is

improving and what I can do to help to make the progression move smoothly

EDUCATION: Saint John’s University, Jamaica, NY

B.S., Criminal Justice received May 2002

Tiffin University, Tiffin, Ohio

Master in Criminal Behavior received June 2010

SKILLS: Team player, ability to work with individuals on all levels

Highly reliable self-starter jumps in and does what must be done

Skilled at handling multiple responsibilities

Extremely organized and efficient

Straightforward, truthful, and direct, but tactful and self controlled

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