Lindimay Drummond

Experienced Senior Travel

Consultant with Over 40 Years of

Industry Expertise

Personal details

Lindimay Drummond

ad0708@r.postjobfree.com

+278********

Durban

Education

Matric- Senior Certificate

12/1974

Northlands Girls High, Durban, kzn;

amadeus, Durban

Graduated within the top

percentile of the class.

Completed comprehensive South

African Airways fare courses up

to advanced level 'fares 6'.

Achieved full competency in the

Amadeus booking and

reservation system.

Bachelor of Arts (B.A.) - French

Italian Physocology

Unisa, DURBAN, South Africa,

DURBAN

Completed two and a half years

of coursework towards a

Bachelor of Arts in French,

Italian, and Psychology.

Developed a foundational

understanding of language,

culture, and psychological

principles before leaving the

program to pursue professional

opportunities.

Profile

Seasoned travel professional with an extensive career spanning four decades, demonstrating a passion for delivering exceptional travel services and tailored itineraries. Possesses a deep understanding of both domestic and international travel logistics, with a proven ability to manage complex travel arrangements and ensure customer satisfaction. Adept in navigating the dynamic travel industry, consistently exceeding revenue targets through meticulous planning and client retention strategies. Brings a multifaceted understanding of travel accommodations, transportation logistics, and customer care, complemented by a history of strong teamwork and commitment to excellence. Employment

Senior Corporate Travel Consultant 09/2011 - Present ltj travel, morningside, South Africa

Drafted and updated itineraries, ensuring travelers are promptly notified of any changes.

Provided expert advice on currency exchanges, cell phone use, and other travel conveniences.

Plannned and booked complex, large-scale domestic and international travel packages catering to customer needs.

Communicated with clients to determine budgets, timelines, and accommodation preferences, and deliver tailored travel solutions. Calculated complete travel and accommodation costs, offering transparent pricing to customers.

Prepared customers for international travel by coordinating all necessary documentation.

Crafted optimal travel experiences within customer budgets, focusing on maximizing satisfaction.

Secured transportation and hotel reservations, leveraging professional relationships and negotiation skills.

Organized domestic and international tours, adding unique destinations and experiences.

Senior Travel Coordinator 04/1986 - 08/2011

Pentravel, Durban, South Africa

Designed customized travel itineraries that align with individual client budgets and preferences.

Facilitated transportation and accommodation bookings, ensuring a seamless travel experience.

Prepared comprehensive travel documentation, visas, and itineraries for international travelers.

Arranged and confirm diverse domestic and international tours, highlighting cultural and natural landmarks.

Monitored and adapted travel plans for clients in response to unforeseen changes, maintaining high service standards.

Retail Travel Consultant 12/1983 - 01/1986

Lowveld Travel, Nelspruit, South Africa

Managed hotel and transportation bookings, focusing on cost-efficiency and client preferences.

Provided detailed cost breakdowns for all aspects of travel, enhancing Skills

Domestic and International

Travel Coordination

Client Relationship

Management

Tailored Travel Packages

Itinerary Preparation

Travel Insurance and Risk

Management

Amadeus Booking System

Proficiency

Travel Logistics

Management

Reservation Systems

Management

Languages

English

customer trust and transparency.

Advised customers on suitable travel insurance options, cell phone plans, and currency management.

Senior Travel Consultant 12/1981 - 01/1983

Itc Travel, Johannesburg, South Africa

Organized and booked sophisticated travel packages, addressing the nuanced needs of diverse clientele.

Maintained and updated travel itineraries, keeping customers informed and prepared for their journeys.

Senior Ground Hostess 09/1975 - 04/1981

Saa, Durban, South Africa

Performed a range of duties at the airport, from check-in and tarmac duty to reservations and passenger services.

Managed departure control operations, ensuring a smooth and efficient boarding process for passengers.

References

References available upon request.

Contact this candidate