Post Job Free

Resume

Sign in

Customer Service Data Entry

Location:
Phoenix, AZ
Posted:
November 15, 2023

Contact this candidate

Resume:

BRITNEY CORBITT

Phoenix, AZ *****

ad06zq@r.postjobfree.com

480-***-****

I am currently seeking a career that allows me to utilize my collective experiences I have gained both Educationally and the skillsets I have learned in both Data Entry and Customer Service. A career that allows me to expand on my skill set and further my career with a collaborative team, to sustain longevity and grow within a company..

SR. LOAN PROCESSOR - JFQ LENDING INC JUN 2020 - NOV 2022

- Applied specialty product knowledge and administered high complexity, high risk syndicated commercial loan transactions.

- Held responsible for fulfilling key fiduciary obligations associated with the Banks Agent role; validating company due diligence requirements along with monitored progress and draw requirements all throughout.

- Examined and maintained all of our files in support of each new extension of credit or renewal to ensure accuracy and completeness all throughout prior to entry into the banks records for reconciliation.

- Prepared and provided all of our disclosure documents accordingly to our applicants, as required by consumer regulations.

- Filed and maintained documentation files for security agreements, titles and UCC’s

- Directly interacts with high revenue profiles clients to review customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to complex deal structures and compliance requirements.

- Consulted with a variety of clients that included: customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to assist with executing transactions.

- Assisted with determining whether loan disbursements could be made by acquiring necessary documentation and/or escalating it to my direct supervisor as need be for executive approval.

- Participated in risk mitigation activities and served as a trainer to those who needed specialty product training.

EXECUTIVE HOUSEKEEPER / RECEPTIONIST - MAIDS ON THE SPOT JUN 2019 - JAN 2020

- Assisted GM in establishing and implementing all post-construction and pre-opening setup and clean-up duties.

- Directed and controlled housekeeping operations and staff of the housekeeping department.

- Coordinated between housekeeping crews to inspect assigned areas to ensure standards are met.

- Maintained priorities and demands and is able to solve problems, support staff, as well as perform the duties of a housekeeper when required.

- Established and implemented operating procedures and standards.

- Applied human resource management skills, such as hiring, training, scheduling, and evaluating performance.

- Maintained upscale environment for all hotel guests and conference patrons Periodically inventoried supplies and equipment Maintain records and prepare periodic activity and personnel reports for review by management.

- Established standards and procedures for work of housekeeping staff, and planned work schedules to ensure adequate service.

- Inspected and evaluated the physical condition of the establishment and submitted to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.

- Controlled company waste by detecting employees' minutes per room.

- Received acknowledgement for keeping company time down per room and cleanliness.

- Supplied training to all supervisors and established safe working conditions.

- Understood, maintained, and executed hotel policy.

- Selected and recruited employees for housekeeping

CUSTOMER SERVICE REPRESENTATIVE - WALGREENS OCT 2018 – FEB 2019

- Provided and delivered delightful and distinctive customers with courteous, fair, friendly, and efficient checkout service and registers sales on an assigned cash register

- Engaged with our customers and patients courteously by warmly greeting them on their arrival and offering them assistance with products and services

- Resolved customer issues and ensures a positive customer experience by answering questions

- Modeled and shared best customer service practices with team members to enable them deliver a distinctive and delightful customer experience, including interpersonal habits and optimal customer service traits

- Provided all customers with friendly, courteous, efficient, and fast service

- Recommended items for sale to customers and recommended companion and/or trade-up items

- Registered purchases of customers on cash register assigned; receive cash and give out the change as directed; processes returns, voids, exchanges, rain checks, and refunds as needed

- Kept shelves and counters clean; takes inventory and maintains records

- Priced merchandise following the store manager or shift leader’s directive

- Implemented company asset protection procedures so as to identify and minimize profit lossd

- Ensured compliance with the state and local laws with respect to regulated products like alcoholic beverages and tobacco products

- Constructed and maintained displays, for example, seasonal, promotional, super structures, and sale merchandise. Completes revisions and resets as directed

- Assisted with the separation of food items (e.g. raw foods from pre-cooked ones) and product placement as specified by policies/procedures (like raw and frozen meats on bottom shelves). Also assists in stock rotation using the first in, first out method, and restock outs for consumable items

- Provided customer service in the photo area, which includes digital passport photo service, suggestive sale of promotional photo products, poster print and creative machine

- Assumes web pick-up responsibilities, which includes monitoring customers’ orders in Picture Care Plus and collecting and delivering orders to customers as they arrive at the store

- Assisted with interior and exterior maintenance functions to ensure the store environment is always in neat and orderly condition and appearance

- Complied with all company procedures and policies whilst maintaining a respectful relationship with coworkers

- Completed special assignments and all other tasks as assigned

- Attended training and completes PPLs as requested by the manager

HOUSEKEEPER - MAIDS ON THE SPOT JAN 2018 – SEPT 2018

- Responsibilities include cleaning restrooms, performing general sweeping and mopping and refreshing trash receptacles with new trash linings

- Disinfect equipment, including wheel carts, using proper germicides

- Anticipate customer needs and leave appropriate products for guest use

- Responsible for all cooking and stocking of breakfast items on a daily basis

- Responsible for checking in and checking out guests as needed in 50-room hotel

- Checked all rooms to ensure staff maintained cleanliness standards before guests' arrivals

- Worked with all vendors to stock cleaning products on a monthly basis and scheduled timely delivery of products

- Handled guest complaints concerning housekeeping service and referred problems to management for adjustment

- Supervised and reported on the testing of new products for the housekeeping department

- Reported and documented all lost and found items for possible guest retrieval during and after their stay

- Responsible for checking in and checking out guests as needed in 50-room hotel

- Checked all rooms to ensure staff maintained cleanliness standards before guests' arrivals

- Worked with all vendors to stock cleaning products on a monthly basis and scheduled timely delivery of products

- Handled guest complaints concerning housekeeping service and referred problems to management for adjustment

- Supervised and reported on the testing of new products for the housekeeping department

- Reported and documented all lost and found items for possible guest retrieval during and after their stay

PHARMACY TECHNICIAN - CVS HEALTH SEPTEMBER 2016 – DECEMBER 2017

- Utilized specialized compounding equipment to weigh, and record chemicals included in a formula and then combine these chemicals into the appropriated dosage and form the ordered prescription under the supervision of a Pharmacist

- Properly use all equipment needed in making compounds

- Calibrated and properly documented all the equipment within the Pharmacy

- Followed all safety procedures and guidelines for preparation of compounds

- Retrieved, counted and measured drugs, cap, uncape vials and bottles and kept a daily log to ensure compliance

- Retrieved and filed pharmacy prescriptions in the appropriate files and assisted Pharmacists with checking in and pricing drug orders.

- Maintained inventory levels, pull outdated and recalled medication and disposed of this medication properly according to our Pharmacy guidelines

- Assisted the Pharmacist with the third party transactions including the completions of any paperwork to completed the transaction

- Transcribed the prescriptions and patient information from all the referral documentation into the system for processing

- Obtained refill prescriptions for continued treatment

- Managed all calls to and from internal and external customers for clarification of prescriptions, requesting further information or to inform them of a delay in services

- Complied with all rules, regulations and procedures to assist and maintain a clean and safe pharmacy by sterilizing all equipment and surfaces prior and after disbursing medication

- Processed prescriptions at the counter and ensured all information was accurate and complete prior to dispensing

- Generating revenues by recording, calculator and issuing charges

- Undertook administrative tasks such as record keeping as assigned by a physician or facility manager

- Performed all register transactions in adherence to our store policy and procedures. Transactions that involved cash, card transactions along with providing excellent customer service

EDUCATIONAL BACKGROUND

MOHAVE HIGH SCHOOL / HIGH SCHOOL DIPLOMA JULY 2011 - 2015

SKILLS

Works well under pressure, Organized, Management, Windows, Pharmacy Technician Experience, Microsoft Word (3 years), Data entry (2 years), Loan processing (2 years), Encompass

CERTIFICATIONS

Pharmacy Technician Trainee

Life and Health Insurance

Licensed for the state of Arizona and Missouri



Contact this candidate