Customer Service Administrative Support
Resume:
***** **** ***** ***, ******* TX *****
**************@*****.***
OBJECTIVE
Seeking a position in a dynamic, diverse and growth oriented company, where I can contribute my skills, knowledge, and enthusiasm to learn and grow.
SKILLS
Self-managed,
Flexible and handle stress effectively while working under pressure and as part of a team.
Excellent interpersonal skills, reasoning skills, customer service, team building, time management skills.
Detail oriented
Bilingual in English and Spanish. (read, write and speak)
Committed to providing customer service and effective administrative support while embracing new challenges and skills.
MS Office (outlook, words,excel)
PROFESSIONAL EXPERIENCE
CISD Crowley Learning Center- current
Instructional Aide
Assists students in completing classroom assignments, homework and projects; assures student understanding of classroom rules and procedures; assists students by answering questions, providing proper examples, emotional support, friendly attitude and general guidance.
Substitute Teacher Aide
Assists classroom teachers in executing their tasks such as evaluating the progress and needs of students. Substitute teachers' aides ensure education's progress by providing assistance to lead classroom teachers.
Best Way Clinics
Receptionist/Administrative Coordinator
Crowley, TX
Welcome and check in approximately 30 patients per day at doctor’s office
Schedule and confirm appointments via phone and email.
Answer questions and provide assistant in person, over the phone and through email
Distribute forms to patients and verify that required fields are completed properly.
Collect and process patient co-pays.
Maintain digital and physical patient records.
Coordinate with local hospitals to schedule in-patient and out-patient procedures
Disaster Assistant Division
Processing and Disbursement Center
U.S. Small Business Administration
Front Desk Operator
Fort Worth, TX 76155
Answered a multi-line phone system and transferred callers quickly and accurately to appropriate departments.
Greeted office visitors and provided information and assistance as needed.
Processed rent payments and security deposits
Filed lease paperwork and other legal documents
Oversee departmental email roster system, and forward inquiries to appropriate personnel
Schedule counseling appointments for current and prospective students and families
Open and sort incoming mail
Provide administrative support to financial aid counselors and other personnel as needed, including data entry, filing, sending faxes, and making photocopies.
Yender Trucking Company
Administrative Assistant
Checked all load-related documentation to ensure that it is complete and accurate
Obtained receipts or signatures for delivered goods and collect payment for services when required.
Maintained logs of working hours and of vehicle service and repair status, following applicable state and federal regulations.
Read bills of landing to determine assignment details.
Kept track of expenses for purposes of taxes and to ensure proper reimbursement for company expenses.
Responsible for completing paperwork for each load hauled, as well as paperwork required for hours of service.
Planned routes, interfacing with dispatchers, and logging all truck activities
Performed business-related duties as well.
Balanced and handled expense accounts for each trip.
Education:
Caribbean University, Bayamon Puerto Rico
Aesthetician/Esthetician and Skin Specialist
Graduated May 2012
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