Bobbie Stowers

**** ********* ****** **

Grantville GA 30220

Cellular 909-***-****

ad06xt@r.postjobfree.com

OBJECTIVE

Office Manager/Supervisor Position in an organization that will benefit from my initiative capabilities and contribution. I am especially interested in a position with the potential for advancement.

SUMMARY OF QUALIFICATIONS

A high-energy, enthusiastic and dependable individual who excels in challenging and competitive environments. Strong communications, motivation, team building, liaison and leadership abilities.

ACCOMPLISHMENTS

Ability to work effectively under minimal supervision A recognized problem-solver and troubleshooter, able to meet challenging corporate goals. Proven skills in leadership, communication, and problem solving. EXPERIENCE

Cardinal Logistics, Peachtree City GA

Transportation Supervisor 2023-Present Contact Chris Plans, directs and controls driver scheduling, allocation, and dispatching and communication functions to effect economical utilization of driver facilities. Responsible for driver settlements, DOT Violations and compliance, as well as building and maintaining customer relationships. Sets schedules, routes and assigns drivers and vehicles. Submits recommendations for development of and compliance with transportation policies, procedures and programs. Conducts continuous analysis of vehicle and driver assignments and analyzes scheduling reviews, and revises driver schedules to increase efficiency and to lower costs. Recruits, orients and monitors progression of new drivers. Responsible for driver performance, including training, discipline and termination. Enforces compliance with administrative policies, procedures, safety rules, and government regulations. Maintains operation and maintenance of equipment and communication systems.

Ryder, Newnan GA

Logistics Supervisor 2022-2023 Contact Mariam McGhee 904-***-**** Responsible to manage all activities associated with the efficient operation of accounts. This includes ensuring customer satisfaction, compliance, employee relations and safety. Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands.Be responsible for the payroll of employee. Hold Safety & Security meetings, provide safety training and ensure compliance with safety regulations. Builds and manages effective teams.

Dollar General, Bessemer AL

Supervisor II 2021-2022 Contact Anton Brandy 205-***-**** Reviews WMS reports; Utilizes Standard Operating Procedures to resolve and correct problems; communicates issues to Inbound/Outbound Manager. Reviews reports to determine daily department staffing levels; reviews staffing plan with Inbound/Outbound Manager.

Develops continuity in utilization of Labor Transfer pay program. Conducts weekly and monthly staffing review with Inbound/Outbound Manager. Partners with Training Department to monitor new employee development tracking. Plans daily production goals. Utilizes Productivity Improvement Plan process to identify improvement areas. Reviews quality measurements and reports status to Inbound/Outbound Manager. Maintains employee records on a daily basis. Supports safety programs to reduce or eliminate employee injuries. Conducts annual employee reviews and merit increase evaluations. Interviews and selects candidates for employment in partnership with Human Resources department.

McLane Food Service, Newnan GA

Office Manger 2020-2021 Contact David Bayne

Oversee the customer service team, daily task include Billing, credits, rebilling, overages, recovering product, customer complaint lines, driver shortage line, order processing, timekeeping, reports, P&L, team building, coaching, new restaurant openings. As a manger, I am the face for the customers. Building relationships with our restaurant managers to ensure they are getting the best service from McLane. Problem solving, immediate attention and rapid follow ups are hourly task. Attention to detail, action plans and being able to convey to customer that they are my only concern. The ability to always make the customer feel they are the only person that matters is what I give to my customers. Amerifreight, Peachtree City GA Certified Customer Service Agent 2019-2020 Contact Jorge Cruz 404-387- 4516

Sales, Customer Service, Negotiations, Complaint/dispute Resolution, Proven Sales Record, Transportation, Fast Pace Environment, Team Building, Reports, Financial Transactions, Cold Calls, Reviews, Detailed Oriented, Highly Organized. Saddle Creek Logistics, Atlanta GA Supervisor, 2016 - 2020 Contact Brittany Vaughn 843-***-**** GA

Responsible for 2 start ups with the company, proven productivity increase by 50% on the pick to lite line, lean improvement process which saved Est. 4K on the replenishment process. Moved to the Dial account after 2 months. Have increased productivity, saved OT hours and retrained on safety procedure to run an effective shift. In Ca I was with the Princess house facility, Inventory, Production, Shipping/Receiving, Vas, 50 direct reports. Increased productivity by 20%. Order Prep processing, Training, Kronos, 5S audits, Lean Certified. Reviewed and approved Time Cards using Kronos, Used Micro Strategy for multiple functions to include inventory transactions, shipping, reports, and daily queries. Maintained monthly production schedules with minimal change. Through team building, motivated personnel to maintain efficiency levels. As supervisor, maintained warehouse staff job results by coaching,

counseling, and disciplining employees; while planning, monitoring, and appraising job results

Taylored Services, Ontario CA Supervisor, 2014 – 2016 Contact Angelica Velarde 909-***-****

Customer Relations Management, Problem solving, Complaint/Dispute resolution, Administrative processes, Team building & motivation, High-impact service delivery, Multi-level communication, Productivity Improvement, Procedural compliance, training, maintain customer account in the Synapse system. Self-motivated to achieve peak performance, maintain top quality standards, ensure regulatory compliance and meet aggressive business objectives. Multi-tasking talents in team building, organization, analysis, conflict resolution, creative troubleshooting and attention to detail in rapid changing business environments. Newbreed Logistics, San Antonio TX Supervisor, 2008 – 2014 Contact Robbie Schmidt 909-***-****

Transferred to the San Antonio location, closure of the CA facility. All duties remain the same as below. In addition to Kitting, Receiving, Daily communication with On-Site. Held daily meetings with Customer to cover expectations and progress on accounts. Managed time frames expressed by Customer to meet install dates. Responsible for RTS and inventory confirmation. Customer knowledge: Boeing

ISO 9000 Certified, 3PL cellular account. Responsible for the assurance that all orders prior to cut off are processed and shipped per customer/store needs. Experience with order waving, picking, verification, manifestation, and shipping. Other duties include, staffing, daily close, hourly progression reports, and employee efficiency reports. Responsible for 40+ employees. Part of the EMS and Safety team. Have also assisted in two Burst projects with the release of the I phones. System knowledge Order Manager and Wm+. Customer knowledge: Verizon Wireless.

Gilbert West, Chino CA Office Manager, 2004 - 2008 Contact Mia Crespo 909-***-**** Responsible for profit & loss reports, labor vs. revenue, and assist Facility Director. Also, over see Polaroid account office staff. Customer interaction on a daily basis. Arrange transportation, billing, work order preparation, inventory control, manifesting, order processing, preparing reports, and data sorting performed daily. Responsible for 50+ employees. System knowledge Dispatcher, AS400, Oracle, Excel, Word, Power point, Outlook and Lotus Notes. Customer knowledge: Wal-Mart, Kmart, Sears, JCP, Steve Madden, Polaroid, Shoe Pavilion, Diesel, Betsey Johnson, Disney, and Brown Shoe.

Apex Digital Inc, Diamond Bar CA

Sales/Logistics Supervisor, 2001-2004 Contact Sal Fiore Manager 909-***-**** Supervisor for the sales team. Handling 7 of the top 10 accounts. Assist customers with orders, arranged transportation, and provided shipping information. 6 CSR’s reported to me. Report to the Account Manager the status and volumes per day. Coordinate weekly meetings with team. Meet with outside carriers to discuss rates & availability. Customer knowledge: Wal-Mart, Circuit City, HH Greggs, Target and Albertsons.

EDUCATION

Chaffey College, Alta Loma CA

A.S. 2000 3.5 GPA Plan to complete BS degree.

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