Dawn Matthews

LaPorte, IN *****

ad06w8@r.postjobfree.com

219-***-****

Over 15+ years of experience in interpreting and analyzing data for driving business solutions. Proficient knowledge in statistics, analytics, project management, Microsoft office, customer relationship management, business analysis, Six Sigma, SAP, PLEX, SQL, databases and problem solving.

Work Experience

Production Control Analyst

Vickers Engineering- New Troy, MI

December 2022 to June 2023

●Perform daily analysis and reporting of production status.

●Provide on-call support for the production environment.

●Assist in developing new production control processes to reduce outages.

●Assist in implementing enhancements and changes in the production environment.

Digital Sales Manager

WNDU-TV - South Bend, IN

March 2020 to December 2022

●Developed new and existing opportunities to grow online and mobile revenue in order to achieve the station's monthly online sales goals.

●Created customized digital advertising solutions for clients. Managed online inventory including available impressions in various online ad spaces.

●Oversee internal graphic design production for clients and 6 sales people.

Associate Brand Manager-CPG

Whirlpool Corporation - Benton Harbor, MI

November 2018 to March 2020

●Marketing of Genuine Service Parts, digital marketing on our websites, work on strategies to grow the sales of service

parts on our websites. Use customer insights to help increase our sales on our websites. Communicate with field sales on our branding of parts. Consult weekly with legal to ensure we are mitigating our risk.

●Managed Aftermarket CPG products from NPD to end of life and worked with agencies.

Technical Consultant/Lean Leader

Whirlpool Corporation - Benton Harbor, MI

August 2010 to November 2018

●Lean lead mentoring 7 process captains on driving process improvements.

●Use statistical techniques for hypothesis testing to validate data and interpretations. Created databases for improving processes.

●Project management on various projects. Using mapping, PFMEA's, and other tools to improve processes and metrics.

Marketing Manager

Mike's Country Store - La Porte, IN

August 2010 to July 2015

Created/managed website for store, created/managed E-Bay Store.

●Increased internet sales by 45%.

●Created ads for weekly flyers and newspapers.

Senior Technician

Whirlpool Corporation LaPorte, IN

August 1996 to November 2007

●Key systems trainer for internal and external employees. Trained the service department and Category Product Managers on the Maytag S7201 system and the WMCS system. Set up service kits for compressors.

●Set up service kits, sku reduction of parts (which resulted in cost savings of $5,000,000) and trained new hires on cooking and refrigeration teams.

Education

Master Degree in Business Administration in Marketing

Indiana Institute of Technology - South Bend, IN

October 2013

3.8 GPA

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