Rachel Washington
Customer Service Representative
I am currently studying for the CRST exam and needing 400 hours of experience. This is the field that I want to flourish in. Email: ad06vp@r.postjobfree.com
Address: 3333 E King st
Phone: 918-***-****
Tulsa, OK
2015 - 2023 Customer Service Rep
Dish
Tulsa, Ok
Jan 2013 - Jan 2014 Waitress
Monterey's
Tulsa, Ok
2009 - 2012 Bartender
Strikers
Tulsa Ok
2005 - 2010 Certified Nurse Assistant
Oakdale Manor
Experience
• Processed a range of documentation and entered information into databases.
• Consistently met my short and long-term targets.
• Handled customer complaints with empathy and composure. Performed setup duties such as preparing and cleaning tables and organizing the work area
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• Explained the menu and suggested additional items to guests
• Collected the bill for food and beverages and calculated correct change
• Ensured that all guests received the required attention
• Oversaw inventory, sales and seasonal promotions
• Took orders and waited on tables
• Cleaned bar area, kitchen and eating area
• Measured and recorded vitals such as blood pressure and pulse
• Cared for elderly people and provided companionship Assisted senior residents with daily activities, including: hygiene care, bathing, dressing, grooming, and changing diapers
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• Assisted with feeding if needed and served and collected food trays Observed residents for indications in any medical or behavioral changes and informed supervisor
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Tulsa, Ok
2022 - Present Bachelors
Tulsa Community College
Taken a course for Medical Terminology and Computer Concepts to prepare for CRST certification.
Education
English
Languages Skills
Communication Problem-solving Time management Adaptability Teamwork Patience
BSL certification- 8/2023-8/2025
Certifications & Courses