Logistics Assistant Customer Service

imed

Eddine

Benarioua

Logisticien

Contact

PUe refs]

Tebessa, Algérien 12

relat

*** * ****)

E-mail

**************@*****.**

m

bY 11 ES

Inventory management

procedures

Shipping Documentation

Spreadsheet tracking

Customer Relations

Recordkeeping

Deadline and scheduling

management

Company procedure

adherence

Freight billing

import/export requirements

knowledge

Overseeing deliveries

Database Management

Languages

Arabic

Full Professional

Professional Working

Limited Working

Reliable, hardworking Logistics Assistant focused on handling all logistics

needs efficiently. Knowledgeable about shipping and receiving,

inventory counts and import and export regulations. Good interpersonal

and communication skills. Well-qualified Job Title proficient in handling

complex customer issues and promoting positive experiences.

Efficiency-driven and organized with team-oriented mentality and

dedication to customer satisfaction, business goals and sales

excellence. Skilled in coordinating documentation and handling

payments. Experienced customer service professional bringing Numt

years of coordinating shipments, collaborating with freight carriers and

managing customer needs. Meticulous, resilient and flexible in handling

diverse issues. Knowledgeable about Type regulations and standards.

Work History

2022-03 - Logistics Assistant

2023-05 Rail Logistice, Rouiba, Algérie

¢ Generated, distriouted and filed copies of all billing

paperwork.

¢ Integrated logistic systems into company processes

to improve operations and manage work orders and

price changes.

¢ Prepared reports tracking information such as

purchase orders, inventory numbers and invoicing

activities.

¢ Documented received materials into e system.

e Oversaw daily inventory counts to maintain data

accuracy.

e Researched industry to analyze competitors,

understand market conditions and identify trends,

opportunities and threats.

* Handled high-volume paperwork and collaborated

with administrators to resolve invoicing and shipping

problems.

* Kept deliveries in line with import and export laws to

minimize delays.

¢ Tracked orders and notified customers of status or

potential delays.

¢ Conducted investigations to resolve issues related to

logistics and cargo movements.

Education

2002-01 anglais professionnel 4

Lotessement el - lof N, tebessa

12000 Compétences communication dans un cadre

professionnel gestion des stocks, outils d'optimisation

logistique Utilisation outil informatique (word, exe I,

power point)

Travail en groupe. Expérience STAGE

PRATIQUE 01 LOGISTIQUE, PORT MARITIME

D'ANNABA. durée de 01 mois du mars 2020.

Stage pratique 02 gestions des stock et

réseaux logistique, port maritime d'Annaba.

duree de 02 mois du mars au avril 2021.

stage pratique 03 gestion des transports de

marchandise par des conteneurs, rail-

logistic

2022-01 durée de 03 mois du mars au mai 2022.

Profil universitaire UNIVERSITE FRERES

MENTOURI CONSTANTINE 1 Licence

professionnelle de transports et

2013-01 moyenne de licence

ECOLE

2005-01 PREMAIRE

MARS TEBESSA

2011-01 5eme en

CEM MED

2019-01 BAC SCIENCE: NATURELLE EN

SECONDAIRE, LYCEE HOUARI BOUEDIENE

2015-01 BOUDIEF TEBESSA

2022-01 UNIVERSITE freres mentouri constantine 1

LICENCE PROFESSIONNELLE EN TRANSPORT ET

LOGISTIQUE

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