GLAIZZA C. COLINA

ADDRESS : KS* BLK.* LOT * Brgy. Navarro, Gen. Trias, Cavite

CONTACT NO. 091*-***-****

EMAIL ADDRESS : ad06ti@r.postjobfree.com

Objective: It is my utmost desire to be affiliated with your prestigious organization where there are doors for opportunities and advancement that I may somehow be contributory in fulfilling the firm’s missions and visions through a thorough contact with the knowledge I have gained from work and training experience.

WORK EXPERIENCES:

“Addiction Foods Philippines, Inc” (Remote Set Up)

(Head Office: Addiction Food New Zealand Ltd.)

Logistics Executive – Logistics & Supply Chain (March 21, 2021 – Sept. 23, 2023)

Entering of PO in the system and complete the necessary documents for export from New Zealand.

Lead the PH Logistics & Fulfillment team.

Communicates with the Sales Team for the monthly pipeline.

Facilitate the weekly sales meeting presentation for senior management & stakeholders.

Develop and implement efficient logistics and fulfillment strategies to ensure the timely delivery of products to customers.

Manage inventory levels and coordinate with all concerns to ensure sufficient stock levels.

Oversee e-commerce logistics (NZ, SG and US market) as well as import and export to and from New Zealand.

Develop and maintain relationship with third-party logistics providers in New Zealand and Singapore to negotiate contracts and secure competitive shipping rates.

Monitor and analyze logistics data to identify opportunities for improving efficiency and cost-effectiveness.

Analyze and report on key performance metrics such as delivery times, order accuracy, and customer satisfaction.

Continuously improve processes and systems to drive cost savings and efficiency gain.

“Expeditors Philippines, Inc.”

Assistant Manager - Order Management (OM) (May 1, 2016 – March 08, 2019)

Lead transition of new OM business locally, including EDI projects an d local customer trainings. Create DLSOPs for the new business and communicate start-up requirements.

Support existing accounts for retention and development. Meet with customers regularly to expand product usage and capabilities. Ensure data integrity, KPI and EDI requirements are being met.

Drive efficiency, consistency, and productivity with local operations to maximize profitability.

Manage, support, motivate direct reports to build an effective and productive team. Support the CFS for the consol boxes of different buyers.

Attend monthly product call to be align with the company’s directive. Set monthly meeting with the team for updates or if necessary.

Schedule 20 sales / retention call in a month. Provide training to sales and account management team.

Build relationship with the customers, service providers and target accounts. Ensure challenges encounter are manageable within the team.

Monitors aging accounts payable and ensure not exceeding the credit line.

Oversee day to day operations and provide seamless service to customers.

Monitor monthly P&L and assess up and downs of each top accounts.

Develop succession planning.

Supervisor – Order Management (March 10, 2015 – April 30,2016)

1st level of escalation, assist team members for the complex issues arises.

Act as back up in the absence of team members.

Handle new OM accounts awarded and slowly transition to assign colleagues.

Creates projects, scripting, and shortcut methods to ease the daily operations.

Performs 100% audit of the shipments ensuring each data and events are updated timely.

Lead Agent – Order Management (February 07,2013 - March 10, 2015) Agent – Order Management (August 13,2012 – February 6,2013)

Receives booking thru OMB tool and manual booking. Check important details such as volume, delivery date, in DC date,ship window date.

Check shippers proforma booking if matches on customers purchase order.

Communicate with the vendor, customer and service provider for each booking.

Creates Bill of Lading and submitted to carrier thru EDI. Forwarders cargo receipt to shipper.

Prepares billing invoices and send to the vendor.

Cross check if each submitted documents tallies on the customer uploaded PO.

Ensure customers ASN are successfully loaded to avoid problem at destination.

Timely update of KPI as per customers’ requirement.

“Forwarding Documents Services, Inc. (Antrak Logistics – Support Centre) Customer Service Operator( Aug.22,2011 – Aug. 10, 2012)

Encode Purchase order at internal system

Expediting of orders & updating internal system from time to time.

Arrange booking/collections for ex- Australia shipments & cross trades country.

Made booking to shipping line /airline.

Prepare AWB for Ex-Australia shipments.

Send pre-alert to client & other related documents needed in customs clearing.

Monitoring/tracking status of shipments & advise clients accordingly.

Secure invoices from agents for billing purposes.

Prepare billing to the client.

Answers queries of customers, shipping & airline.

“Le Soleil International Logistics, Inc.”

Customer Service Representative (April 19, 2010 – Aug. 19,2011)

Responsible for monitoring of Isotank both Land move & Domestic from pick up point up to the destination.

Advise both shipper & consignee regarding the status of their isotank

In charge in booking of isotank to different shipping line.

Prepares request for arrastre /wharfage needed in payment of port charges.

Prepares pre-alert to all clients for their shipments.

Monitoring of import & export shipments.

Submits weekly reports to immediate superior.

Responsible in preparing needed documents for DG cargo in order to book in shipping line.

Coordinating to principal/agents isotank assignments & proper reposition.

Submits isotankinventory to principal & Chief Operations Officer.

Prepares invoices of the clients.

“Kerry - Aboitiz Logistics, Inc.” (Rowena A. Dayanghirang Customs Brokerage) Import Coordinator (May 9, 2007- April 16, 2010)

Prepares Customer Activity Sheet. Check details of import documents if there is any discrepancy & shipping details for preparation of transshipment & consumption documents.

Confirms booking both FCL/LCL and delivery instructions of shipment to assigned trucking.

Monitors status of documents processed at Bureau of Custom.

Monitoring transfer of container for all transshipment from local to domestic port.

Double check and verify deliveries of truckers with respective consignee’s.

Encodes weekly and monthly shipment of import shipment.

Prepares cash advance for payment to shipping lines & ports.

Prepares on time liquidation of cash advance.

Dispatch documents for endorsement to the messenger to all shipping lines.

Responsible for monitoring all incoming shipments and update clients of its status.

Responsible in preparing import documents needed at Bureau of Customs for releasing import goods both PEZA shipments & formal entry.

Prepares Profroma B/L for domestic shipments.

Preparation of consumption/formal entries both airfreight &seafreight.

Lodgement of entries at VASP (Intercommerce) both airfreight &seafreight also.

Monitoring of container deposit & container refund.

Responds to customer inquiries (via phone, facsimile and e-mail) on services and Supply Chain related issues.

EDUCATION:

College: Bachelor of Science in Customs Administration Lyceum of Batangas – University (2002 – 2006)

Secondary: San Nicolas Academy (1998 – 2002)

Primary: Calangay, San Nicolas, Batangas (1992 – 1998) PERSONAL DATA:

Sex: Female

Date of Birth: January 25, 1986

Age: 37

Marital Status: Married

Nationality: Filipino

TRAININGS ATTENDED

12-month Leadership Platform Workshop

7 Habits of Highly Effective People

Fierce Conversation

Supervisory Curriculum

Dangerous Good Training

Contact this candidate