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Customer Service Supplier Management

Location:
Keller, TX
Posted:
November 15, 2023

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Resume:

Manuel Aguirre

Roanoke, TX ǀ 832-***-**** ǀ ad06ro@r.postjobfree.com ǀ linkedin.com/in/manuel-a-aguirre SENIOR LEVEL PROCUREMENT PROFESSIONAL

Buyer for an $11 billion global locomotive services corporation specializing in achieving the lowest possible cost for material, balanced against optimum quality and scheduling needs. Recognized with high performance reviews in the areas of customer satisfaction, on time delivery, excellent supplier communication, reducing defective products and 100% international compliance adherence. Focused on contributing towards satisfactory delivery of materials and customer service. Additional skills include the following: Attention to detail, Logistics Scheduling, Client Prospecting, Order Processing, Quoting, Contract Negotiation, Vendor Outsourcing, Market Analysis and Oracle.

PROFESSIONAL EXPERIENCE

Tetra Pak Tactical Buyer September 2022 – Current

• Develop and maintain strong stakeholder management relationships.

• Drive compliance to category strategy, supplier base plan, supplier management processes, contracts, and best practices

• Drive sourcing and contracting based on business need in line with supplier management strategies.

• Manage all the supplier selection process and procurement activities through the use of RFIs / RFQ / RFP, evaluate together with stakeholders in order to select the right suppliers.

• Maintain and develop relationships with current, new and potential service providers, as well as implement common agenda with key suppliers.

• Analyze and negotiate prices and conditions of supplier contracts; work with the legal department to prepare the required clauses based on policies, business requirements and sourcing critical terms.

• Develop, measure and report vendor performance metrics to drive improvements.

• Monitor and find resolution of internal claims from stakeholders in terms of quality or service level from suppliers.

• Handle risk management and development of contingency plans

• Track the creation of purchase orders, goods receipts, and payments. Tarrant County Senior buyer August 2021 – August 2022

• Ensures requests are processed in a timely and Analyze department requisitions and research options to determine which vendors provide materials, services, and products at the best price and delivery.

• Create and administer bid specifications, quotations, and proposals according to state law and county procedures. Evaluate and recommend best bid including solicitation and analysis of additional offers, add-ons, and best and final offers.

• Create and administer bid specifications, quotations, and proposals according to state law and county procedures.

• Evaluate and recommend best bid including solicitation and analysis of additional offers, add-ons, and best and final offers.

• Issue purchase orders and pay tariffs and taxes as needed.

• Investigate and resolve problems that arise from nonconforming specifications, poor service, late delivery, cancelled orders, improper invoicing, and back orders.

• Prepare court communications and spreadsheets for presentations to the Commissioners Court on high dollar items and other action items including late invoices.

• Train and work with department personnel on the requisition system, purchase order problems, and payment problems. Answer questions from departments on system and status of orders.

• Perform contract administration duties on annual contracts including contacting departments for renewal options and notifying vendors.

• Provide documents for budget estimates.

• Facilitate pre-solicitation and site visits with departments and vendors.

• Perform project scope reviews, pre-award meetings, and vendor reference checks.

• Report workload, compliance, and analyze spending and cost savings.

• Prepare for bid protests, coordinating with protesters and the Criminal District Attorney’s Office.

• Receive and gather information in response to open record requests. Christus Health Senior buyer February 2021 – August 2021

• Effectively manages expenditures to reduce the total cost of ownership of material acquisitions.

• Maintain SAP Material Master data integrity for inventory planning and purchasing fields

• Works effectively in inventory, planning and purchasing screens

• Responsibility for maintaining inventory according to stated goals of levels and/or turns

• Maintain satisfactory supplier metrics

• Create and implement new processes to reduce inventory and waste

• Follow all safety guidelines and report unsafe conditions to supervisor

• Responsible for the creation, communication of Procurement related reporting

• Development of supply chain related analysis to assist in improved contract compliance and lowering of supply costs.

• Assist with the processing of purchase requests for assigned departments

• Ensures requests are processed in a timely and accurate manner (within 24hrs) and all terms of Purchase agreements are met by vendors

• Assist Internal Customers to insure inventory levels compare favorably with ordering and receiving levels. Strives to keep inventory levels at a minimum.

• Monitors purchasing computer system to assure efficiency and data integrity. Insures system is being utilized according to system and hospital procedures. Insures purchasing information is up- dated daily - pricing, unit of purchase, vendor order number

• Assist in the review/ resolution of open orders to ensure Department delivery expectation met. GE Transportation (currently Wabtec) Buyer September 2014 – November 2019

• Solicit and evaluate proposals employing appropriate negotiation, cost and price analysis techniques, using available expertise from supporting organizations; implement purchase contracts following applicable company and government regulations.

• Provide coordination and leadership in procurement activities for assigned commodities.

• Procured assigned commodities valuing up to $200k.

• Perform continual market analysis and monitor supplier progress.

• Daily monitoring and reviewing of the open purchase orders (report), making sure they are accurate and the material is on time according to MRP.

• Adapted to change seamlessly by quickly adjusting to new buyer requirements every 6 months.

• Initiate necessary actions to assure best value is received, customer delivery requirements are met, and address any manufacturing problems at supplier facility.

• Implement purchase contracts with sound purchasing practices and assure compliant acquisition of material or service that meet applicable company and government regulations.

• Evaluate current and anticipated requirements, determine potential sources, stimulate competition and perform continual market analysis in monitoring supplier progress.

• Consolidate procurement activities for assigned commodities, including development to Supplier Database sources.

• Maintain “timely” control of orders, amendments, shipping notices, and other required documents to assure orderly administration and retention of records.

• Coordinate training of suppliers to accomplish business initiatives and develop competitive manufacturing facilities.

• Performance based on metric scale and standard work.

• Processing of Non-conforming and defective material.

M&R USA, Inc Sales Manager December 2013 – August 2014

• Opened market in Mexico and look for new clients and prospection.

• Followed up purchase orders.

• Sourced for suppliers within the US and getting quotes from them and negotiate the best price. DSV Air & Sea International Sea Freight Agent January 2013 – December 2013

• Pick up, monitoring of international shipments.

• Customer service-Invoicing and billing

• Dealt with suppliers.

• Dealt with brokers and all personnel involved in the logistic chain. DB Schenker International Air Freight Agent November 2009 – December 2011

• Pick up, monitoring and exportation of international shipments.

• Customer service.

• Outsourced air and land transport.

• Communicated with suppliers and brokers.

EDUCATION

TecMilenio University, Mexico ǀBachelor in International Business 2009



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