Administrative Assistant Office
Resume:
TSHABALALA, Perpetua Sihle Ms
Edmonton Alberta
Email: *****.************@*****.***
PROFILE SUMMARY
Results-driven administrative professional with a proven track record of effectively managing academic, personnel, financial, and general administrative tasks. Highly organized and detail-oriented, adept at coordinating various activities and ensuring smooth operations. Strong liaison and coordination skills, coupled with a focus on accuracy and efficiency. Aptitude for identifying and resolving issues proactively, utilising critical thinking and analytical skills. Committed to supporting organisational success through effective administrative support
CORE COMPETENCIES
Problem Solving
Coordination and Collaboration
Data Entry
Time Management
Administrative Management
Record Management
Communication Skill
Attention to Detail
Administrative Support
Adaptability and Flexibility
Record Documentation
PROFESSIONAL SKILL
●Ability to prioritise tasks, manage multiple responsibilities, and meet deadlines effectively
●Strong focus on accuracy and meticulousness in handling administrative tasks, maintaining records, and producing high- quality work.
●Excellent verbal and written communication skills, with the ability to effectively interact with colleagues, superiors, and external stakeholders.
●Familiarity with common administrative software and tools, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Docs.
●Ability to handle sensitive information with strict confidentiality and maintain discretion in dealing with confidential matters.
●Strong customer service orientation, including the ability to interact with clients, students, or other stakeholders in a professional and helpful manner.
●Strong problem-solving abilities to identify and address challenges that arise in day-to-day administrative tasks.
●Capacity to adapt to changing priorities, work well under pressure, and thrive in a fast-paced environment.
●Language Proficiencies: English; Excellent, Ndebele; Very Good
PROFESSIONAL EXPERIENCE
NATIONAL UNIVERSITY OF SCIENCE AND TECHNOLOGY 2012 - April 2023
Academic Activities- (Liaison and Coordination with Academic Registry) ● Facilitated student selection, admission, and registration processes.
Maintained accurate student records and produced degree and course lists.
●Coordinated teaching timetables and handled students' scholarship matters.
●Monitored and ensured compliance with degree regulations. Assisted with graduation ceremonies.
●Provided assistance in designing new degree structures and amendments to degree regulations.
●Collaborated in preparing the necessary documentation for degree regulations and amendments.
●Supported undergraduate and postgraduate examinations' timetabling and organisation.
●Monitored student progress, maintained statistical information, and provided student counselling.
Personnel/Staffing Activities- (Liaison and coordination with Appointments and Personnel Office)
●Coordinated recruitment processes for academic, technical, and support staff.
●Prepared draft advertisements, processed applications, and serviced selection boards.
●Organised welcome programs for new staff members.
●Handled general personnel matters such as promotions, resignations, and leave management.
Financial/ Resource Matters- (Liaison and Coordination with Bursar’s Department and Director of Works)
●Controlled expenditure from allocated funds, ensuring efficient resource utilisation.
●Coordinated foreign currency applications and allocations. Managed general resource allocations.
●Participated in planning and budgetary processes, including drafting strategic and operational plans.
●Assisted in preparing applications for research and general grants.
General Matters
●Served as Secretary to the Faculty Board and all other Faculty Committees.
●Acted as Secretary for assigned University Committees.
●Ensured compliance with University decisions and policies.
●Provided expert advice on policy formation and briefed the Dean and Faculty representatives for higher council meetings.
●Prepared and published Faculty brochures and publicity material.
●Supervised Faculty staff and services, including duplicating/photocopying, messenger, and cleaning services.
ZIMBABWE INTERNATIONAL TRADE FAIR 2011 and May 2012
●Coordinated the Zimbabwe International Trade Fair (ZITF) International Business
Conference in both 2011 and 2012, ensuring their successful execution.
●Achieved a high delegate turnout for the conferences, attracting a significant number of participants from national and international businesses, and promoting networking and knowledge exchange.
●Successfully secured sponsorship for the events, collaborating with key stakeholders and sponsors to secure financial support, resources, and promotional opportunities, enhancing the overall quality and impact of the conferences.
●Boloka Development: Pretoria, South Africa 2007 - 2010
DEPARTMENT OF WATER AFFAIRS AND FORESTRY Aug 2008 – Mar 2010
Prepared submissions to the DG & DDG for the implementation of Ministerial Decisions.
Provided strategic support for the Water Sector Leadership Group (WSLG) programs.
Coordinated activities of the Municipal Indaba, WSLG, and WSLC Executive Committee. Undertook additional responsibilities as assigned by the DDG and section manager.
RESEARCH ASSISTANT` ISAZISO KNOWLEDGE SYSTEMS AND CONSULTING: BULAWAYO, ZIMBABWE DEC 2007 – JUL 2008
Participated in the UNESCO Project in Harare, Zimbabwe, evaluating HIV and AIDS policy implementation in teachers' colleges in Zimbabwe: Dec 2007 – Jan 2008.
Contributed to voter education for the 2008 Harmonized Zimbabwe Elections.
EDUCATION PROFESSIONAL DEVELOPMENT
Master’s in Business Administration Degree 2004 – 2006
National University of Science & Technology, Bulawayo, Zimbabwe
Major/Minor: Marketing, Strategic Marketing & Human Resources
Bachelor of Education 2000 – 2001
University of Zimbabwe, Harare, Zimbabwe
Major/Minor: Education & English
Certificate of Education 1989 – 1999
United College of Education, Bulawayo, Zimbabwe Major/Minor: Education
PUBLICATIONS AND RESEARCH ACTIVITIES CONDUCTED:
•“Assessing the Effectiveness of Corporate Governance Practices of Companies in
Zimbabwe” A Dissertation submitted in partial fulfilment of the Masters in Business Administration Degree (2005) National University of Science and Technology, Bulawayo.
Zimbabwe
References:
To be provided by request
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