DMITRIY SENCHUK

*** *. ********* **, ***. ***, Chicago, IL, 60605 · 864-***-**** ad06q1@r.postjobfree.com ·

Organized and efficient worker with extensive customer service, administrative, data analytics, and clerical experience in finance and medical specialties. Seeking a rewarding, challenging position in which to advance and grow while gaining further experience.

EXPERIENCE

12/12/2022– 06/30/2023

Finance Operations Specialist (Level III), Bank of America; Talent Staffing Solutions

Position required reviewing short-pay discrepancies between stock trades, submitting corrections, and developing best practice databases to track progress of short pay reclamations and trends within brokerages.

• Coordinated GOSO Fees and Billing Teams in Chicago IL and Dublin Ireland offices in developing enhanced CSDR billing processes to recover trades fees, portfolio reconciliation, and fee collection.

Project Lead on CSDR billing reconciliation of accrued receivables that surpassed 180 days outstanding balance. Lead team efforts to clear and recover 3.7million in past due brokerage and maintenance fees and reduce outstanding invoices down to 75% under 90 days billing cycle.

• Reconciliation of ‘Give-Out’ trades on Atlantis EDI platform to settle outstanding receivable balances for internal and external counterparties

• Affirmed current cycle trades within 7 business days while maintaining prior/ current monthly trades database

• Reconciled all receivable data for prior months trade activities within GRS data against Atlantis data to make any necessary updates/ changes before receivers’ lock deadlines

• Responsible for daily research and reporting of prior days trade activities along with rates, volumes, and counterparty updates

• Monthly Atlantis reconciliation reports of prior months activities delivered to brokerage to approve during cycle trades to receive settled payments to avoid delayed partner payments.

Reporting daily to senior stakeholders of trades that required manual billing outside of Atlantis to prevent loss of payer data and price integrity of trades to prevent rejected/ unapproved trades.

Reconciliation of GMI and Oracle billing balances.

9/30/2021– 11/30/2022

Client Portfolio Specialist, Northern Trust

• Managing daily customer call log and client interactions within Northern Trusts FIS-TA and EXPAG workflow systems.

• Answering in-bound call queries from clients regarding current balances and assisting clients with navigating online portfolios, understanding account types, maintaining accurate profile information, and documenting all client interactions for future reference.

• Reporting ongoing account and funds issues and escalating to management when necessary for resolution.

• Coordinating teamwork between Client Coordinators and Trades Lines Coordinators

• Daily Excel reporting provided to management forecasting the anticipated call volume for inbound lines.

• Weekly data conversion into Excel graph and chart reports for management to review the success rate of inbound calls and client interactions.

Reviewed and underscored inconsistencies in sums to an internal report to be evaluated weekly by management.

9/30/2019 – 05/15/2020

Finance Administrator, Magna Seating

• Extracted data from pdf customer invoices into an Excel workbook for a comparative financial analysis of 2018-2020 unpaid and short-paid invoices.

• Lead internal project to recover over $2 million in unpaid and short-paid customer invoices by creating an excel workbook of invoice breakdowns of customer error codes and creating an internal assessment process for reviewing and resubmitting error codes for deliveries made to incorrect docks, late shipments, damages, late invoices, and return fees.

• Created internal process for evaluating customer payment discrepancies due to product damages, billing errors, and manufacturing charges and brought review time of payment inconsistencies down from 24 months to 60 days for review and resubmission.

• Lead internal project to resubmit over $500,000 in erroneous customer charges to Magna Seating by creating formal 30-day customer charges review process.

• Tasked with investigative review of customer accounts payable codes to uncover and decipher reasons for customer short payments and creating reference lists of short payment codes for future departmental use.

• Maintained accurate Access database information for departmental use by updating customer debit, shipping container, and invoicing tables. Creating and joining data tables in Access for data export and creating new forms for data input from other departments.

• Weekly SAP use to review internal receiving of manufacturing parts for assembly of customer products and customer invoicing.

• Created a customer EDI standard for future invoice payments, receiving codes, payment codes, and billing submissions.

2008 – 2019

Supervisor; Patient Transport, Greenville Health Systems UMC

• Extracted raw data from the EPIC GHS internal database and converted the data into manageable and easily understood patient information, status, location, and patient destinations within the hospital.

• Daily assignments for reviewing and analyzing patient priorities, patient transport times, anomalies, duration of patient stays, and department requests/ feedback of the patient transport.

• Analyzed patient data in Excel to discover inefficiencies in departmental wait times, delivery, and satisfaction scoring of patient care.

• Successfully analyzed department inefficiencies and converted data into action-based insights leading to inter-departmental productivities, reduced patient wait-times by 11%, and generated 19% higher patient satisfaction ratings.

EDUCATION

2015

BACHELOR OF SCIENCE, USC UPSTATE

2007

TRANSFER PROGRAM, GREENVILLE TECHNICAL COLLEGE

SKILLS

• Data reporting, extraction, and analysis

• Bilingual (Russian)

• Advanced Microsoft Word, PowerPoint, Excel, Access, Epic, and Apple Application Knowledge

• Experienced leadership capabilities

• Strong interpersonal and communication skills

• Adept with planning and organizing team and management initiatives

• Experience with medical terminology and use

Contact this candidate