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Tech Support Staff Accountant

Location:
Chicago, IL
Salary:
$20
Posted:
November 15, 2023

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Resume:

KANOCIA GAYDEN

*** ******* ****** • Calumet City, Illinois 60409 • ad06ov@r.postjobfree.com • 773-***-****

SUMMARY OF QUALIFICATIONS

A skilled Sr Staff Accountant, well versed in Accounting and Accounting software with over ten years of accounting experience. Proven leader and experienced in general accounting procedures such as A/P, A/R, Financial reporting, grant reporting, general ledger maintenance, month / year end closings and exceptional analytical and problem-solving skills; ability to assess ambiguous conditions and identify the most appropriate solution to execute. Ability to self-train to achieve adequate levels of technical product knowledge and skills, resolves problems with little assistance. Manages self and up to Accounts payables clerks. Proficient in Microsoft Word, Outlook, Excel, PowerPoint, Windows, Sage MIP Accounting, AS400, Microsoft Dynamics Great Plains, Paylocity / Millennium, ADP, Concur.

PROFESSIONAL EXPERIENCE

SR. ACCOUNTANT March 2015-Present

MR BULTS INC. Chicago, Illinois

MBI is a privately-owned and operated Illinois Corporation with a nationwide service footprint. Mr. Bult’s Inc. (MBI) started with one truck in 1980. With a commitment to growth by providing quality service and the best equipment available, MBI has steadily grown to over 1300 tractors. In the early 1990’s MBI began hauling waste for the largest waste companies in the United States, and quickly became the largest long-haul waste transporter in the country.

Reports to the CFO. As the Senior Accountant I am responsible for applying accounting principles and procedures to analyze financial information, prepare accurate and timely financial reports and statements and ensure appropriate accounting control procedures. The Senior Accountant ensures the integrity of accounting information by recording, verifying, consolidating, and entering transactions.

General Accounting Duties- Responsible for maintaining the general ledger and oversees month-end close.

Monthly Financial statement preparation, review, and analysis

Bank Reconciliations

Balance Sheet and Income Statement account reconciliation

Accounting for business insurance transactions

Prepare monthly allocations, including management and general.

Assist in developing program budgets.

Audit work-paper and footnote preparation and review

Preparing journal entries by compiling and analyzing account information

Works closely with the CFO and other members of the accounting team

LEASING CONSULTANT

Coldwell Banker Chicago, IL October 2021 - Present

As Residential Leasing Agent - responsible for renting out housing properties and assisting tenants with their needs. Duties include meeting with prospective tenants to determine lease terms, receiving security deposits and coordinating with current tenants to discuss lease changes.

Kass Management Chicago, IL August 2018 – October 2021

As Residential Leasing Agent - responsible for renting out housing properties and assisting tenants with their needs. Duties include meeting with prospective tenants to determine lease terms, receiving security deposits and coordinating with current tenants to discuss lease changes.

CUSTOMER SERVICE AGENT April 2017-Present

ECOLAB VIRTUAL

A trusted partner at more than one million customer locations, Ecolab (ECL) is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. With 2015 sales of $13.5 billion and 47,000 associates, Ecolab delivers comprehensive solutions and on-site service to promote safe food, maintain clean environments, optimize water and energy use, and improve operational efficiencies for customers in the food, healthcare, energy, hospitality, and industrial markets in more than 170 countries around the world.

Reports to the Line Supervisor. Responsible for providing high energy and social skills to partner with Ecolab customers to help them achieve maximum benefit from our products.

Field calls from customers to connect them with service specialists who will solve their problems.

Handle product orders and credit inquiries from hospitality industry customers and Ecolab sales representatives.

Achieved target goals for monthly call quality, daily attendance and punctuality and daily and monthly statistical objectives utilizing good time management skills.

TECH SUPPORT AGENT September 2016-February 2017

TELEPERFORMANCE VIRTUAL

Teleperformance is the worldwide leading provider of outstanding customer experiences at every single opportunity. Teleperformance is the worldwide leader in omnichannel customer experience. Teleperformance has been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.

Reports to the Tech Support Supervisor. Responsible for providing technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions for email, video, internet, and voicemail.

Resolving username and password problems.

Power cycling equipment, assisting with navigating around application menus and troubleshooting email issues.

Support provided by clearly communicating technical solutions in a user-friendly, professional manner.

Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.

Redirect problems to appropriate resources.

Accurately process and record call transactions using a computer and designated tracking software.

VALET ATTENDANT (PART-TIME) August 2013-April 2016

HORSESHOE CASINO Chicago, Illinois

Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown through development of new resorts, expansions, and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's, Caesars, and Horseshoe brand names.

Reports to the Valet Supervisor. Responsible for the courteous acceptance, parking and returning of guest’s vehicles in a quick and efficient manner with a friendly, upbeat, and positive attitude, extends a friendly greeting to the guests, issues claim tickets for vehicles, safely parks and retrieves guest vehicles.

Assists guests promptly and courteously in Valet check-in and check-out.

Ensures expeditious service for all pick-ups from the Valet lot, in accordance with established safety guidelines.

Parks vehicles in designated areas of the property, then accurately records the location of the vehicle onto a Valet receipt, which is attached to the appropriate keys and stored in the Valet key booth until the guest is ready to leave the property.

Promptly clears staging area of cars to be parked.

STAFF ACCOUNTANT-SALARIED PROFESSIONAL June 2014-March 2015

ROBERT HALF ACCOUNTING & FINANCE Chicago, Illinois

Founded in 1948, Robert Half is the first business to provide specialized staffing services for accounting and finance professionals. The company's CEO, Harold M. "Max" Messmer, has led Robert Half's expansion from $7 million in annual revenues in 1986 to $4.11 billion in 2012.

Reports to the Accounting Manager. Scope of activity includes but not limited to responsibilities related to A/R, assisting in year-end close, preparation of various journal entries, bank reconciliations, account reconciliations and ad-hoc reporting.

General Accounting Duties- Professional Temporary Accountant at Baker and McKenzie. Responsible for billing, preparing financial statements, financial reporting, grant reporting, reviews and analyzes statement of activities and statement of positions for variance to budget and identify issues and obtains appropriate explanation to upper management, process membership payments, account analysis for balance sheet and expense related accounts, prepare general ledger entries, prepares month-end adjusting, correcting and accrual journal entries, month-end close, bank reconciliations, participate and assist in year-end audit by preparing assigned schedules and responding to auditors questions.

STAFF ACCOUNTANT April 2012-October 2013

THE CENTER FOR FINANCIAL SERVICES INNOVATION Chicago, Illinois

CFSI is the nation's leading authority on financial services for under-banked consumers. We believe that addressing the needs of underbanked consumers as a market will deliver broad, long-term change throughout the financial services landscape by creating mutual benefit for both the underbanked and the companies serving them.

Reports to the Director of Finance. Primarily responsible for general accounting procedures such as but limited to: payroll, accounts payable, accounts receivable, fixed assets, monthly account analysis, bank reconciliations, journal entry preparation and interface uploads including reclassifications and assistance in month / year end closes, point of contact for auditors during year-end audit.

Accounts Payable management - Responsible for full-cycle accounts payable processing in Microsoft Great Plains system as well as entering, scanning, and making images of invoices, receives and verifies invoices and requisitions for goods and services, verify that transactions comply with financial policies and procedures by getting the proper approval, prepare batches of invoices for data entry, manage weekly check runs, record all checks, prepare vendor checks for mailing, list all vendor checks in the log book, prepare manual checks as and when required, maintain listing of accounts payable, maintain the general ledger, maintain updated vendor files and file numbers. Generates and review A/P aging reports.

Budgeting- Responsible for receiving the budget estimates from all the departments of the organization and critically examining them for correctness, accuracy, and completeness. Studying the previous budget and taking into consideration the benefits and losses incurred during the previous financial year. Upload the budget into our budget tool (Great Plains). On a monthly basis monitor actual against forecast and explain any variances.

Tax- Managed 1099 vendors and sent out 1099 tax reports. Processed tax returns and filed IRS paperwork. Ensured timely adherence to W-8 & W-9 IRS regulations. Regulatory compliance for Withholding Tax & Information reporting (1099 Filing). Reviewed, validated, and processed W-8 and W-9 tax forms with related formation documentation to satisfy tax validation requirements in accordance with IRS tax policies. Managed year-end 1099 reporting and compile quarterly transactional data for submission to IRS in accordance with current tax laws.

Accounts Receivable management- Responsible for posting monthly cash receipts in Great Plains and maintaining general ledger. Generates billing invoices for 50 customers on a weekly basis. Monitor Accounts Receivable aging and make collection calls if necessary.

Month End Close- Bank Reconciliations, Point of Contact for Auditors in year-end audit, assist in audit by preparing assigned schedules and responding to auditor questions. Assists with the month/yearend close, process general ledger journal entries and posting. Maintains general ledger accounts analysis for all balance sheet and expense-related accounts, prepares month end adjusting/correcting entries.

Payroll- Prepares and processes weekly payroll utilizing Paychex program software. Ensure proper wage deductions are taken.

STAFF ACCOUNTANT-ACCOUNTS PAYABLE October 2011-April 2012

GLOBAL CAPACITY Chicago, Illinois

Global Capacity is a telecommunications information and logistics company that improves efficiency and reduces the cost of access networks globally.

Reports to the company Controller. Primarily responsible for general accounting procedures and full-cycle accounts payable.

Accounts Payable- Responsible for full-cycle accounts payable processing in Microsoft Great Plains system as well as entering, scanning and making images of invoices, receives and verifies invoices and requisitions for goods and services, verify that transactions comply with financial policies and procedures by getting the proper approval, prepare batches of invoices for data entry, prepare disbursements via check printing or wire transfers, record all checks, prepare vendor checks for mailing, listing all vendor checks in log book, prepare manual checks as and when required, review and manage A/P aging, manage employee expense program.

Tax- Managed 1099 vendors and sent out 1099 tax reports. Processed tax returns and filed IRS paperwork. Ensured timely adherence to W-8 & W-9 IRS regulations. Regulatory compliance for Withholding Tax & Information reporting (1099 Filing). Reviewed, validated, and processed W-8 and W-9 tax forms with related formation documentation to satisfy tax validation requirements in accordance to IRS tax policies. Managed year-end 1099 reporting and compile quarterly transactional data for submission to IRS in accordance with current tax laws.

STAFF ACCOUNTANT June 2008 – October 2011

HARBORQUEST, INC. Chicago, Illinois

Harborquest, Inc. is a non-profit social service organization that specializes in placing clients in transitional jobs and helping them reach those jobs each day.

Reports to the company CFO. Primarily responsible for general accounting procedures, payroll, accounts payable, accounts receivable, fixed assets, monthly account analysis, post manual journal entries and interface uploads including reclassifications and assistance in month / year end closes.

Accounts Payable - Responsible for full-cycle accounts payable processing in Microsoft Great Plains system as well as entering, scanning, and making images of invoices, receives and verifies invoices and requisitions for goods and services, verify that transactions comply with financial policies and procedures by getting the proper approval, prepare batches of invoices for data entry, manage weekly check runs, record all checks, prepare vendor checks for mailing, list all vendor checks in the log book, prepare manual checks as and when required, maintain listing of accounts payable, maintain the general ledger, maintain updated vendor files and file numbers. Generates and review A/P aging reports.

Tax- Managed 1099 vendors and sent out 1099 tax reports. Processed tax returns and filed IRS paperwork. Ensured timely adherence to W-8 & W-9 IRS regulations. Regulatory compliance for Withholding Tax & Information reporting (1099 Filing). Reviewed, validated, and processed W-8 and W-9 tax forms with related formation documentation to satisfy tax validation requirements in accordance to IRS tax policies. Managed year-end 1099 reporting and compile quarterly transactional data for submission to IRS in accordance with current tax laws.

Accounts Receivable- Responsible for posting monthly cash receipts in Great Plains and maintaining general ledger. Generates billing invoices for 50 customers on a weekly basis. Monitor Accounts Receivable aging and make collection calls if necessary. Prepares monthly billing vouchers to IDHS for Earn fare clients.

Fixed Assets- Responsible for the monthly general ledger entries for fixed assets, records depreciation, and accumulated depreciation on a monthly and yearly basis.

Month End Close- Participate in year-end audit process by preparing assigned schedules and responding to auditor questions. Assists with the month/yearend close, processing general ledger entries and posting. Maintains general ledger accounts analysis for all expense-related accounts, prepares expense and sales accruals and adjusting entries.

Payroll- Prepares and processes weekly payroll utilizing Paylocity/Millennium program software. Ensure proper wage deductions are taken.

STAFF ACCOUNTANT May 2006 – September 2007

KEYWELL LLC Chicago, Illinois

Keywell LLC processes more stainless steel and specialty alloy scrap metal for consumption in the domestic industry than any other company in the United States.

Reported to the Controller. Primarily responsible for general accounting procedures and accounts payable management.

Accounts Payable- Managed accounts payable. Oversaw the A/P process, managed the online portal for submissions of wire /ach payments. Reviewed the A/P trial balance and aging reports. Entered check requests, purchase orders, invoices, and processed check and communicated professionally with vendors. Updated vendor addresses and W-9’s.

Fixed Assets- Maintained fixed asset records. Re-classified assets in progress. Recorded depreciation and accumulated depreciation on a monthly and yearly basis.

Month End Close- Participated in year-end audit process by preparing assigned schedules and responding to auditor questions. Assisted in month and year end closing, reconciling bank statements, prepared adjusting journal entries and posted to the general ledger. Maintained the general ledger, monthly budget, and reported variance analysis. Complete general ledger reconciliation of operational accounts.

BOOKKEEPER October 2005 – May 2006

STEPPENWOLF THEATRE COMPANY Chicago, Illinois

Steppenwolf Theatre Company is a Tony Award-winning non-profit Chicago theatre company founded in 1974 in the basement of a church in Highland Park, Illinois.

Reported to the Director of Finance. Responsible for processing accounts payable, payroll and distributing payroll checks.

Accounts Payable- Managed A/P process including entering check requests, purchase orders, invoices, and processing checks. Updated vendor addresses and W-9s.

Payroll- Prepares and processes weekly payroll utilizing Sage MIP program software. Ensured proper wage deduction request were adhered to.

Team Player- Assisted the Director of Finance with various projects and daily transactions as needed.

UNIVERSAL TELLER February 2000 – October 2005

UNIVERSITY NATIONAL BANK Chicago, Illinois

University National Bank is a community development financial institution and Federal Reserve Bank investing in economically challenged neighborhoods and serving the public.

Reported to the Controller. Primarily responsible for full-cycle accounts payable functions, teller, and personal banking duties.

Accounts Payable- Responsible for full-cycle accounts payable processing in Peachtree system as well as entry, scanning, and imaging of invoices, receives and verifies invoices and requisitions for goods and services, verify that transactions comply with financial policies and procedures by getting the proper approval, prepare batches of invoices for data entry, manage the weekly checks run, record all checks, prepare vendor checks for mailing, list all vendor checks in the log book, prepare manual checks as and when required, maintain listing of accounts payable, maintains the general ledger, maintain updated vendor files and file number.

Bank Teller-Assist customers with their banking needs, performing duties such as but limited to cashing checks, making deposits, account inquiries, issuing cashier checks and or money orders, balancing a cash drawer to the penny.

Personal Banker- Ensure sales team promote a full-service bank, implement new product promotion programs, and provide product sales and referrals to meet targeted branch goals.

Month End- Posted debits and credits to the general ledger. Prepared month end closing and related reports. Maintained and completed monthly bank reconciliations.

Team Player- Assisted the Director of Finance with various projects and daily transactions as needed and filled in as a teller or personal banker whenever the bank needed me to.

TELLER SUPERVISOR February 1998 – February 2000

TCF NATIONAL BANK Chicago, Illinois

TCF Bank is a community development financial institution and Federal Reserve Bank investing in economically challenged neighborhoods and serving the public.

Reported to the Branch Manager. Primarily responsible for supervising, coaching, and training a teller staff of 10 or more.

Participate as part of management team in supervision, sales, and operations of a TCF office.

Assume authority and responsibility for the branch as an active member of the management team.

Ensure sales team promote TCF as a full-service bank, implement new product promotion programs and provide product sales and referrals to meet targeted branch goals.

Maintain a high standard of customer service and ensure accuracy of transactions processed within established guidelines.

Coach, train, provide work direction and communicate feedback to branch staff; assist in the recruitment and hiring of personnel. Develop and maintain appropriate performance tracking and communicate performance issues. Provide input to formal performance appraisals and/or prepare and deliver appraisal. Recommend or initiate disciplinary action as necessary.

Maintain security measures and vault requirements established by management. Ensure personnel follow ID guidelines, protecting customer privacy and reducing exposure to losses.

ASSISTANT MANAGER January 1994 – February 1998

FOOTLOCKER Chicago, Illinois

Foot Locker is a leading global athletic footwear and apparel retailer. Its stores offer the latest in athletic-inspired performance products, manufactured primarily by the leading athletic brands. Foot Locker offers products for a wide variety of activities including basketball, running, and training.

Reported to the Store Manager. Primarily responsible for managing, coaching, and training a staff of at least 20 Full-time and Part-time staff and acting manager in the absence of the store manager.

Store operations, training, employee management and coaching.

Visual merchandising and asset protection.

In the absence of the Store Manager, assumed all managerial duties.

Drive sales and maximize profit goals for a specific store in the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive s

EDUCATION AND TRAINING

MASTERS DEGREE IN PUBLIC ADMINISTRATION March 2012

KELLER GRADUATE SCHOOL OF MANAGEMENT Chicago, Illinois

BACHELOR DEGREE IN ACCOUNTING June 2005

ROBERT MORRIS COLLEGE Chicago, Illinois

NOTARY PUBLIC, ILLINOIS 04/2017-Present

LICENSED LEASING AGENT, ILLINOIS 11/2017-Present



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