Maggie Corcoran

ad06oj@r.postjobfree.com 720-***-****

OBJECTIVE: I am looking to secure a full-time remote position and contribute to a company who values excellence in products and services. I want to contribute to a team, using my excellent customer support and project management skills to use. SKILLS: Advanced computer skills:

-Microsoft Office Suite: Word, Teams, PowerPoint, Excel, Publisher, and Outlook

-Bulk email programs My Emma, Shopify Email, and Mailchimp

-Web design / graphics software: Dreamweaver, content management systems, etc.

-Office Machines: multi-line phones, multi-function printer, fax machine, book binder, shredder, mail machine, UPS Ship manager. Very experienced in troubleshooting, maintaining machines, working with repairmen and suppliers. Advanced people skills:

-Work well with management, fellow employees, great with clients

-Upbeat personality, I recognize the responsibility of an employee to help set and maintain a good atmosphere in the office.

-Able to work very well both on my own and with a team. EXPERIENCE: Sales/Marketing and Training Director

November 2012 – PRESENT Confidential at this time

- I have been described by the owner as the "glue that keeps everything together"

-Handle phone calls from new or current customers to explain our products and services. I always make time to speak with someone who calls to review our curriculum with them to help decide the best curriculum for their classes.

-Contact clients via phone, emails, and email blasts.

-Create marketing materials including flyers, videos, and promotional material.

-Oversight of website content. Update images, pop-up announcements, add videos.

-Maintain relationships with all branches of the Department of Defense and DHS. I sell them products, answer questions, work on contracts.

-Work with federal, state, and private grantees to help them fulfill critical grant requirements, confirm purchases, monitor payments.

-Set-up trainings, stateside and international, negotiate with hotels, work on maximizing attendance.

-Assist the general manager on contract negotiations. HR Admin Assistant

June - November 2012 IntelliSearch Agency

-Processed weekly payroll of 220 employees.

-Monitored the time punches; communicated with employees regarding errors, secured approvals of managers for missed punches, tardiness, etc.

-Assisted in keeping the employee database up to date.

-Helped employees with issues or concerns when needed NOTE: Government funding which ended in 2012

Receptionist - AP Clerk

Nov 2010 to June 2012 Lerch Bates

-Welcomed visitors.

-Provided Phone Coverage.

-Audited expense forms for employees and consultants

-Filed and sent invoices, worked with clients who were missing invoices

-Purchased office/kitchen supplies

-Processed incoming/outgoing mail as well as FedEx, UPS, DHL deliveries

-Created welcome movie (flash) on the lobby 40" monitor Website Designer/Service Provider

March 2002 - 2012 WebNuSites.com

-Set up appointments for website sales

-Design websites

-Communicate with customers on layout, editing, maintenance, etc. Front Desk Lead

September 2007 - September 2010 Ventyx

-Welcomed visitors. Assigned security access badges.

-Handled multiline phone

-Created flash announcement movies for lobby’s flat screen.

-Worked collections. Got payments during tough times.

-Processed mail and FedEx, UPS, DHL deliveries.

-Arranged holiday parties, securing venue, menu, and negotiated prices.

-Oversaw IT equipment/cell phone recycle. Negotiated for best prices.

-Purchased office/kitchen supplies.

-Fire Marshall for our office.

-Cell phone/wireless ordering, maintenance, troubleshooting phone/coverage problems.

-Audited time/expense forms for national and international employees and consultants. Secured approval from managers for the T&E reports, kept payment deadlines on track.

Supported: Marketing Department.

Supported: HR Dept., Legal Dept., Training Dept.

-Kept petty cash drawer

-Put in service calls for building maintenance and printing needs.

-Processed new employee checklist -ID badge, access card, etc. Accolade: I was recognized as "Employee of the Month" because of creating a great atmosphere at the front desk, consistently going above and beyond. Major Project while at Ventyx: Assisted in several areas when this company moved offices from Meridian Circle to I25. Moving this company of 200 people took months of planning and a lot of hard work.

Office Manager

February 1999 - August 2001 Tecomac, Inc. closed in Aug 2001

-Began as a receptionist answering phones, basic office responsibilities including mail distribution, maintained office equipment, and kept petty cash.

-Kept records for all timesheets, employee benefits, worked closely with off-site HR firm, involving monthly payroll, benefits, etc.

-New Employee Orientation - Familiarized them with Employee Handbook

-Coordinated international travel and accommodations.

-Maintained schedule for Company President and Management team.

-Arranged meetings, booked company events.

-Tracked incoming accounts payable, made produced monthly reports.

-Composed payment notices and followed up on overdue accounts.

-Created several promotional materials and newsletters. Also did web page editing,

(Internet and intranet) for the company.

REFERENCES:

(Gerald) Scott Bryan. Chaplain Bryan, retired Director for the Resiliency Program, Office of HR Management, US Customs and Border Protection. I have also worked with his wife, Tracey. Chaplain’s Cell 575-***-**** Mrs. Bryan’s Cell 575-***-**** or email: ad06oj@r.postjobfree.com

Derrick White, Executive Director, Fatherhood Forward Cell: 708-***-**** ad06oj@r.postjobfree.com

Galen and Elaine Swanigan PREP-certified Facilitators, Instructors in Marriage Classes at Blue Springs Church, Springfield, MO ad06oj@r.postjobfree.com

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