RESUME

Veronica L. Brown; Property/Regional Manager/Director

Cleveland, Ohio 44109

ad06oe@r.postjobfree.com 419-***-**** Mobile

The University of Toledo, completed 70 credit hours Paralegal/Business Administration

CPM certified Public Housing Manager (Nan Mckay & Associates Inc. Exam) 2009

Diverse portfolio experience HCV, Section 8, 236 Tax Credit, OFHA, HUD, Cooperative Housing, Market, Project based

ARM trained, Compliance certification, REAC, MORS, TRACS Submission, SAVE, EIV, Fair Housing, Adult Group Home & Assisted Living ODH policy & Procedure, OSHA

Proficient in various software programs i.e. Yardi, Onesite, Cams, CBIS, Emphysis Elite, Rent Café, Sphyrexx, KNOCK, Avid Xchange, Word, Windows, Excel

Overall abilities include personnel direct support supervision (union & non-union), Middle management empowerment skills & training, basic accounting & data analysis, budgeting, procurement, conflict resolution, customer service, eviction processing, hearing panel grievances, maximizing NOI, fraud investigation, REAC 90% scoring, MOI, maintaining Curb appeal, inspections, waitlists, lease enforcement, Lease up & occupancy

WORK EXPERIENCE

Community Manager

6-26-22 to present Odin Management LLC- Grandview Pointe Apartments- 1939 Green Rd.

Cleveland, Ohio 44121 216-***-****

Manage all aspects of leasing, marketing and maintenance of 310 unit, market rate community consisting of 3 buildings, financial performance, budgeting, accounts payable utilizing Avid Xchange & Yardi, rent collection/posting, recruitment, development, training of staff (10-11), inspection of units and property grounds, maintain electronic records, lease renewals, resident conflict resolution, Lease enforcement, eviction processing, oversee multiple projects.

Area Property Manager

12-20-19 to 6-26-22 Vesta Corporation- Rainbow Terrace, 7310 Carson Ave. Cleveland, OH.

Implementation of policy & procedures, Financial reporting, bad debt write -off, review Certifications, EIV, Supervision of direct support staff, training, development, disciplinary action, Paylocity time maintenance/approval, conflict resolution, REAC/MORS, inspections, coordination of all aspects of community operations, maximizing cash flow, establishing positive working environment, minimized delinquencies,

Veronica Brown Resume

Property Manager

2-2019 to 12-2019 Windsor Realty Management-Canterbury Court, 14064 Lorain Ave. Clev. Oh

Operated daily tasks of 120- unit market rate property, Supervise direct supports, leasing, processed rents utilizing Skyline software, scheduled contractors, record retention, lease enforcement, resident dispute resolution, processed move-in’s/outs, unit inspections, HCV,

Property Manager

4-2016 to 10-2018 ABC (Able Bishop Clark) Mgt. -New Community Place,7820 Woodland Ave

Maintained 90% occupancy for 140, multi-family, project based Section 8/Tax Credit community with waitlist, in addition to leasing 14 market rent townhomes, and a dozen owned single family homes w/association BOD, processed separate entity rents,, applications, certification & marketing, background screening, EIV reports/compliance, outreach, staff supervision,

MOR, REAC, utilized Onesite software

Property Manager

3/2013 to 2/2016 K & D Management- Spring Hill Villa/Jennings Commons, 4330 Jennings Rd

Maintained daily operations of a 200 unit, Senior high- rise, Section 8 building and a 50 unit, multi-family Section 8 complex, rent collection, maintained waitlists, processed evictions, supervised staff including Resident Services, used Yardi software, Accounts payable, REAC, MORS, curb appeal, conflict resolution, EIV

Property Manager

12/2007 to 7/2010 Lucas Metropolitan Housing Authority- Brand Whitlock/Albertus Brown

Administration of 400 unit multi-family HUD project based Section 8 site sprawling 11 acres, utilizing Emphasis Elite software, supervised union staff, 10 stipend resident direct supports, monitored and analyzed budget, EIV, REAC, housekeeping inspections, resident mediation, procurement, accounts receivable/payable, leasing, waitlist maintenance, worked with resident services coordinator, resident relocation, property demolished

REFERENCES AVAILABLE UPON REQUEST

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