Kandice M. Dyson

**** ****** ****.

Dallas, Texas 75232

ad06o1@r.postjobfree.com

682-***-****

Seeking a challenging professional Administrative Support opportunity within a company where my support services, education experience, customer service, computer skills and intellectual aptitude experience will enhance & meet the goals and objectives of the company.

●Provided Administrative Support at corporate and Executive level and maintained calendars, emails and phones. Corresponded with vendors, clients, contractors, and guests.

●Prepared travel arrangements, meetings, events and expense reporting. Prepared Excel Spreadsheets to compile data for maintaining client’s expenses and spending.

●Used company pay card for the use of purchasing of department supplies, catering, and occasionally paid invoices that required immediate attention.

●Notified upper management immediately of any issues related to customer satisfaction/experience and took the lead on resolving discrepancies. Ensured completion of work to meet company goals.

●Ensured the functionality and safety of the facilities.

SKILLS:

Windows XP- Microsoft Word- Microsoft Outlook- Microsoft Planner- PowerPoint- Microsoft Excel- SharePoint- Microsoft Teams- One Note- Bluebeam- MailChimp- Canva- OneNote- Pipedrive- PBX/Switchboards- Internet Research- SAP Concur- QuickBooks- Solar Winds

PROFESSIONAL EXPERIENCE:

Coordinator Corporate Travel & Expense Coordinator/Auditor (Contract) September 2022 to August 2023

Christus Health (Crowdstaffing) Irving, Texas

●I was responsible for assisting in the administration of the Travel and Expense Management platform in SAP Concur.

●I provided any required administrative support necessary to facilitate a seamless end-to-end travel experience for CHRISTUS Health employees and associates. This included assistance with booking flights, securing hotel rooms, and obtaining a rental vehicle.

●I provided a high degree of professionalism and frequent interaction with associates and leaders from all levels of the organization.

●When conducting an audit of an expense report, I verified that the proper documentation was provided and that the expenses were within the Christus Reimbursement policy.

●There were times where I was required to educate associates on how to properly enter a report or which expense type is proper for each expense.

Operations Associate March 2022 to September 2022

Corelogic Irving, Texas

●Conducted research of data. Leveraged all available resources, such as existing databases, third party sources and/or public information on the internet. Utilized tools to analyze, query and manipulate data according to defined business procedures. Extracted and entered appropriate data onto application, other form, or database.

●Processed payments which may have required reporting, payment processing, review of incoming bills, identifying and disbursing bills for system input, reviewing reports from mortgage companies to check for missing payments, matching bills to checks, extracting system data and forwarding to clients, determining mailing process, and preparing information and checking requests for supervisor to allocate funding.

●Performed clerical duties, such as maintaining simple to complex files, searching and investigating information contained in files, processing departmental documents requiring knowledge of functional operations and entering report results into tracking system.

Facilities Coordinator/Office Manager (contract) July 2021 to December 2021

Opendoor (Robert Half) Dallas, Texas

Job duties included reopening of Dallas office and reorganization of the office.

● Office inventory management (Ordered supplies and updated inventory lists)

● Badge programming and updating

● MES sheet In-office liaison support with vendors/in office Receptionist tasks Support enforcing policy regarding COVID-19.

● Managed in office seating and scheduling, preparing the physical space through our phased return to the office

Vaccination Outreach Specialist (contract) May 2021 to July 2021

Goldbelt Glacier Health Services Hampton, Virginia

Job duties included assisting the Virginia Department of Emergency Management with Vaccination Outreach Field Coordinator targeting vulnerable communities throughout the Commonwealth.

●Was responsible for implementing a field Responsible for implementing a field teams’ job fair efforts in a health district/County of the Commonwealth.

●Worked with Recruiting Leads on recruiting tactics for each county visited.

●Liaison with local CareerSource for recruiting efforts.

●Worked with local Health Department contacts to make connections with local staffing referral sources.

●Supervised local hired Outreach Specialists.

●Work included some evenings and weekends.

●Work was performed in various settings (community, partnering agencies, etc).

Closing Operations Coordinator (contract) May 2020 to May 2021

Notarize (Marchon Partners) Irving, Texas (online)

This role encompassed a wide variety of duties and responsibilities including but not limited to:

● Resolving & supporting customer inquiries and questions through direct support via

video, phone, chat, telephone, or email

● Reviewing document packages for accuracy and completion, proactively solving

potential issues or inefficiencies

● Communicating effectively both internally & externally to ensure a “white glove” client

experience

● Maintaining a positive, empathetic, and professional attitude toward customers at all

times

● Developing subject matter expertise in eClosings, Notary Signing agent protocols, and

mortgage closing processes

● Providing “voice of the customer” product feedback to relevant team

Administrative Assistant January 2020 to March 2020 (Until Covid Shutdown)

Priority Emergency Training Services Farmers Branch, Texas

• Provided administrative support to the owner of the school.

• Advertised and Recruiting for school enrollment.

• Accepted and setup payment arrangements for enrolling students.

• Composed document and correspondence for the school.

• Ran payroll

• Onboarded new employees

• Set up new employees in ADP.

• Accepted enrollment documents for new students.

Executive Assistant/Facilities Coordinator July 2018 to September 2019

Southern Glazers Wine & Spirits (Contract) (Tek Partners) - Dallas, Texas

●Provided administrative support to the VP of IT, three other VPs, and the entire IT and Infrastructure departments.

●Duties included preparing travel arrangements and expense reporting for the executives.

●Coordinated meetings for executives. Managed calendars and some emails for executives.

●Prepared Excel Spreadsheets to compile date, use of company pay card for the use of purchasing for the department for supplies, catering, and occasionally made payments for invoices.

●Process Vendor payments. Corresponded with vendors, clients, contractors, and guests.

●Onboarding for new employees to the department including seating, requesting phone set up, request for issuance of laptop, computer monitor, and docking station. Mail handling, etc.

Executive Assistant/Office Manager May 2016 to May 2018

Davis, Davis, & Harmon, LLC. Dallas, Texas

●Duties included providing administrative support to three partners and the Director of Compliance.

●Maintained calendar for Executives; Answered and directed incoming calls; Greeted and directed guests.

●Composed Client Engagement Letters & Power of Attorney letters.

●Prepared travel arrangements. Coordinated moving arrangements. Arranged and organized meetings and company events & activities.

●Maintained excel spreadsheets of client’s expenses and spending.

●Composed weekly sales tax blog & compose quarterly company newsletters.

●Prepared seating arrangements for employees; On-boarding of new employees.

●Corresponded with clients and prospective clients.

●Managed bills and invoices. Collected all tax documents and files from clients needed to make sure that all documents were in order before audit or to avoid being audited.

●Maintained highest level of client centric communication. Worked hand in hand with consultants to facilitate work-flow in the office.

●Routinely compile, collect, and analyze complex and confidential data for projects.

●Collected all necessary documents from clients to complete the onboarding activities according with performance standards.

●Ensured all client requests are processed and responded to within 24 hours.

●Facilitated assignment of work derived from client request to the appropriate persons or departments.

●Notified upper management immediately of any issues related to customer satisfaction/experience and took the lead on resolving discrepancies. Ensure completion of work to meet company goals.

Administrative Asst./ Facilities Coordinator September 2012 to May 2016

Pacific Union Financial, LLC. Irving, Texas

●Administrative management of external affairs on behalf of SVP & department.

●Managed and performed operational procedures relating to the general office administration and provided confidential high-level administrative support to the SVP and facilities department on a wide variety of complex issues.

●Prepared corresponded and memorandums to staff, executives, etc. Managed calendar and some emails for SVP. Scheduled and coordinated meetings, training and department events. Prepared travel arrangements and expense reports for SVP.

●Greeted and directed guests. Answered and directed calls.

●Provide additional assistance with the office of the President, IT and other departments within the company.

●Updated the employee directory for all corporate locations with SharePoint.

●Updated the SharePoint directory. Answered Web Tickets (Solar Winds). Administrator for Staples, Iron Mountain & FedEx Accounts. Tracked and maintained inventory. Provided weekly expense reports. Assisted with new hire on-boarding.

●Worked with vendors to see through projects and to maintain the goals of the company- Worked with the facilities team to make sure that all locations were running properly- worked with the admin and executive teams to maintain the integrity of the company.

Property Manager January 2008 to August 2012

C&J Property Management Dallas, Texas

●Duties included professional Property management and administrative support services.

●Answered and directed high volume calls. Scheduled appointments.

●Prepared travel arrangements. Coordinated meetings. Provided other administrative support as requested.

●Assisted tenants with needs or concerns. Deposit weekly bank statement. Collected needed information from clients and develop profile folders and files.

●Scheduled quarterly “welcome” meetings with new residents to explain policies and procedures.

●Served as the premier liaison for maintenance calls & owner/resident communications via phone/email.

●Prepared all correspondence, notification memos for review by senior Property manager. I.e. fire alarm testing, building cleaning services, etc.

●Prepared delinquent and late fee notices; acquire an understanding of owner accounts to troubleshoot questions.

● Follow up with delinquent accounts and legal counsel as necessary. Billed vendors on a weekly or as needed basis.

EDUCATION:

Justin F. Kimball High School Diploma - Dallas, Texas

Colorado Technical University AA Student Online Courses

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