NATASHIA DELICE

CUSTOMER SERVICE

772-***-****

ad06ng@r.postjobfree.com

LAUDERHILL, FL

OBJECTIVE

Caring and Friendly customer service professional with 10+ years of experience. Familiar with major customer service software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill the customer service role in your company.

SKILLS & ABILITIES

Quick Learner, Customer Satisfaction, Data Entry, Detail-oriented, Microsoft Offices, Problem-solving, Dependable

EXPERIENCE

07/2005 – 10/2008 Liberty Medical Supply – Customer Service Representative

Port Saint Lucie, FL

Provide support services.

Refilled prescriptions for diabetic and medical patients

Responding to patient's questions and needs by editing, canceling, and re-scheduling appointments as necessary according to clinic protocols.

Diagnose problems with our services.

Reviewing physician schedules regularly to maximize capacity and verify correct scheduling.

10/2008 – 03/2009 Liberator Medical Supply – Patient Services Representative

Stuart, FL

Provide support services.

Refilled prescriptions for diabetic and medical patients

Responding to patient's questions and needs by editing, canceling, and re-scheduling appointments as necessary according to clinic protocols.

Diagnose problems with our services.

Reviewing physician schedules regularly to maximize capacity and verify correct scheduling.

03/2010 - 12/2020 Walmart – Customer Service Representative

Stuart, Port Saint Lucie, FL

Maintains merchandise presentation by stocking and rotating merchandise.

Unloaded overnight trucks.

Removed damaged or out-of-date goods.

Cleaning, and organizing product displays.

Signing and pricing merchandise appropriately

Securing fragile and high-shrink merchandise.

12/2020 – 10/2023 Racetrack – Store Associate / Relief Manager

Stuart, FL

Provide prompt, efficient, and courteous guest service.

Follow company policies and procedures and sell merchandise.

Maintains inventory in a neat and organized manner.

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store on designated shifts.

Handled all operations for two out of seven days a week.

EDUCATION

JUNE 2004 Deerfield Beach Highschool

High School Diploma

COMMUNICATION

Strong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively within my team.

LEADERSHIP

Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.

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