TIFFANY NOLAN

**** *. ******* *** * #***

Portland, OR 97203

971-***-****

ad06mk@r.postjobfree.com

Highly motivated, organized, creative problem solver and articulate communicator. I am a self- starter with strong organizational, technical, and interpersonal skills. Met project deadlines and while performing multiple tasks within a fast-paced environment. Able to respond rapidly and appropriately to changing circumstances; evaluate problems and make astute decisions to effect positive change and refocus on new priorities.

PROFESSIONAL EXPERIENCE

Kuenzi and Company Salem, OR 2021-Current

Administrative Assistant

Scheduled meetings and appointments

Open/Closed office, managed phones, and client communications

Gathered and electronically distributed mail

Conference room management

Processed individual and business tax returns, uploaded returns to client portals, and assembled paper returns

Scanned firm and client documents to store electronically

Checked in projects as clients uploaded necessary documents to portal or sharefile

Set up client portals and assisted clients on navigation of their portal

On boarded and setup new clients in firm database

Provided support to administration and professional staff

Assisted with firm accounts receivable using SAP and ERP systems, processed credit card payments, check payments and mailed client invoices/statements, batched, and mailed payable s

General office duties

TLC Medical Transport Salem, OR 2019 – 2022

Medical Transport Driver

Safely transported nonambulatory and ambulatory patients in assigned company vehicles.

Provided transportation services for clients to and from hospitals, dialysis centers, medical offices, rehabilitation centers, and private residences safely and professionally.

Transported patients using the company’s vehicles; maintaining a professional image and attitude in regard to clients, visitors, and co-workers.

Completed daily vehicle pre-trip and post- trip inspections

Maintained a clean, orderly, and well stocked transport vehicle

Assisted clients and patients as needed, and helping the patients in boarding the vehicle

Followed a schedule either, texted, handwritten, or dispatched

Contacted clients when in route to ensure on-time pick-up and drop-off of clients

Delivered top-notch customer service

Wheelchair and Broda Chair certified, completed, and certified in CPR, first aid, and driving training

Resume

CertaPro Painters San Jose, CA 2011–2019

Assistant Office Manager/ Dispatch

Created and maintained purchase orders, freight bills, assisted in processing weekly payroll, invoicing, A/R, A/P using SAP and ERP systems, reconciled paint and material supplier invoices

Managed all orders and kept customers updated weekly on material arrival

Weekly inventory, ordered and staged all materials for jobs

Maintained employee files, conducted interviews, obtained all background checks and mvr

Maintained franchise website and social media platforms, commercial and residential marketing, created sales packages

Calendaring/scheduling for three department sales, service and warranty

Reception duties with multiple phone lines, data entry, provided customer service

Maintained vendor relations and files to include insurance. phone companies and subcontractors

Planet Orange Termite and Pest Service San Jose, CA 2011-2014 Scheduler / CSR/ Dispatch (Part-Time)

Scheduled termite inspections, service calls, emergency service, monthly pest control/rodent services, and construction bids/jobs, qualified leads via email, phone calls, Angie's list, Yelp, and company website

Performed customer satisfaction emails/calls after termite inspections or service, monthly pest control visits, and constructions jobs, provided superb customer service and administrative support to all departments

Daily reminder calls for termite inspections, service calls, monthly pest service, and construction work

Data Entry, designed PestPac software specific to pest services provided, Salesforce for termite

Sold pest control services, converted quotes into service jobs in Salesforce

Scheduling of weekly, bi-weekly, bi-monthly and monthly pest services. Doyle’s Houston, TX 1998-2011

Sales Assistant/Purchasing

Reported daily to inside sales manager and VP of sales, provided comprehensive administrative and clerical support

Assisted with A/R and A/P using SAP and ERP systems

Maintained office supplies and performed data entry work for sales generated

Reviewed sales orders and contracts, modified terms and conditions as directed

Negotiated price, lead time, and service from all vendors

Developed new supplier relations, and maintained existing partnerships

Prepared all purchase orders, processed incoming orders and maintained inventory

Kept purchasing information accessible by maintaining worksheets and filing documents

Requested quotes, awarded bids. and purchased all necessary products and supplies Resume

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