Rachael B. Shields, MSN, RN

**** *** ***** ****, ***********, NC, 28787

ad06mg@r.postjobfree.com

EMPLOYMENT HISTORY

**/**** ** **/****: Mission Hospital, Asheville, NC

Care Assure Nurse Navigator

03/2019 to 03/2020: Mission Hospital,, Asheville, NC

Behavioral Health Utilization Review Coordinator

01/2013 to 02/2019: Mission CarePartners Health Services, Asheville, NC

Home Health RN Case Manager

08/2009 to 12/2012: MAHEC Family Health Center, Asheville, NC

Bilingual Triage RN

08/2008 to 07/2009: Community Care of WNC, Asheville, NC

Primary Care Case Manager

06/2007 to 04/2008: Tulane University Primary Care Clinic, New Orleans, La.

Outpatient Clinic RN

12/2005 to 04/2007: Woodridge Psychiatric Hospital, Johnson City. TN

Inpatient Psychiatric RN

01/2005 to 12/2005: ETSU/Johnson City Downtown Clinic, Johnson City. TN

Outpatient Clinic RN

11/2003 to 12/2004: Bristol Regional Counseling Center, Bristol, TN

Outpatient Mental Health Clinic RN

05/2003 to 11/2003: Bristol Regional Medical Center, Bristol, TN

Inpatient Medical/Surgical RN

EDUCATION

MSN, Nurse Educator, Western Carolina University, 08/2018

BSN, Nursing, Western Carolina University, 12/2013

AAS, Nursing, Walters State Community College, 06/2003

BA, Psychology, University of New Orleans, 12/1990

SKILLS

Application of the nursing process, critical thinking and clinical nursing judgment to prioritize patient care

Excellent physical and psychosocial assessment skills

Patient education skills, re. disease management, medication management, self-care, preventative health, positive coping skills and family dynamics

Professional customer service and written/oral communication skills with thorough basic knowledge of personal computers operations and ability to learn new software applications quickly

Ability to accurately and concisely document pertinent information in electric and paper patient records consistent with HIPPA regulations

Organizational and time management skills, evidenced by ability to perform multiple tasks simultaneously and meet deadlines

Self-motivated and able to work independently in a fast-paced team environment

Collaborative interdisciplinary team worker and team builder, including physicians, nurses, social workers, therapists and case managers

Familiarity with local area community agencies and resources within the managed care environment

Flexible and adaptable, with a high level of creativity and resourcefulness

Fluent in Spanish

PROFESSIONAL LICENSURE

North Carolina Registered Nurse License (compact, multistate) # 229682

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