Brion L. Montgomery

***** ***** ****, *** ***, Dallas, TX 75238 214-***-****)

ad06lk@r.postjobfree.com

Public Relations Customer Service Problem Solution

I desire a position that allows me to use my knowledge and customer service skills to the fullest.

Special Skills: Competent in handling difficult situations, problem solving and complaint resolution. Excellent communication and interpersonal skills; friendly reception of all customers. Able to meet deadlines, strong leadership and team player, ability to follow and understand directions.

Professional Experience

Piedmont Airlines 05/23/2022 to present

5443 Airport Terminal Rd Salisbury, MD 21804

FLIGHT ATTENDANT

Helping pax on and off plane, helping with bags and serving refreshment

American Airlines 08/2021 to 04/2022

4700 American Blvd, Fort Worth, Tx

CAR

Help pax with bags and checking in

Envoy Air 10/2019 to 03/2020

4301 Regent Blvd, Irving TX 75063

PASSENGER SERVICE AGENT

Help passengers book flights over the phone or in person.

Issue tickets, collect payments (credit card only) from customers.

Make changes to customer’s reservations.

Check in passengers to ensure they have the right tickets to their desired destination.

Eminent Home Health Care 07/2018 to 09/2019

10864 Audelia Road #100, Dallas, TX 75238

HOME HEALTH AGENT

Help VA patients with their everyday needs.

Teleperformance USA 11/2017 to 07/2018

2260 Connector Drive, Dallas, TX 75220

CUSTOMER SERVICE AGENT

Process incident reports.

Help customers with any problems or needs.

Placed online orders.

Five Star Production- 01/2008 to 10/2017

2425 Jefferson Point Drive, Suite 874, Arlington, TX

FREELANCE EVENT PLANNER/DESIGNER/STYLIST

Design clothes for special events.

Style models for photo shoots and runway shows.

Planned and organized events.

CVS Pharmacy 04/2007 to 05/2008

5307 Lemmon Avenue, Dallas, TX

CASHIER/STOCKER/OVERNIGHT MANAGER

Checking out customers and answered any questions about store.

Stocked the shelves when merchandise was close to depletion.

Managed overnight store shift.

CAVEN ENTERPRISES/CLUBSTATION 4 09/2006 to 06/2007

3911 Cedar Springs Road, Dallas TX

FLOOR ATTENDANT/BARBACK

Fill liquor orders for each station’s in the club.

Kept area stocked and clean for the bartender.

Monitored club patrons.

EDUCATION: BA DEGREE IN MECHANDISING AND DESIGN January 2014

Wade College

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