Jim Grzesiak

**** ******* *****

Plainfield, IL *0586

630-***-****

ad06ky@r.postjobfree.com

Skills

Over 40 years in the automotive industry including private repair shops and dealerships. Stellar customer service skills. Extensive experience with desk reviews, CCC Mobile App Claims, and completing non- DRP supplements. Well versed in following sub-standard insurance guidelines. Experience

June 2018- September 2023

American Alliance Casualty Company, Chicago, IL - Material Damage Appraiser

● Guided customers through the auto claims process.

● Completed CCC mobile claims, DRP supplements, & desk reviews as outlined by the company.

● Worked remotely with occasional on site auto inspections. January 2016-May 2018

Crash Champions, Mokena, IL - Estimator

● Order parts & coordinate repair schedule/delivery dates of vehicles

● Field communication with insurance companies; implement Direct Repair Programs

● Utilize computer estimating program

October 2014- December 2015

Gerber Collision & Glass, Naperville, IL - Estimator

● Computer estimating programming utilized to aid in customer service interaction

● Manage shop schedule & parts inventory

● Generate monthly reports

July 1999-September 2014

Collision Centers of America, Woodridge, IL - Estimator, Shareholder

● Scheduled/unscheduled estimates using computer program

● Manage shop schedule & parts inventory, maintain shop appearance

● Generate monthly reports, attend daily meetings, monthly shareholder meetings Certifications

I-Car Platinum Geico Insurance Tesla Porsche