Alicia Lowery
***** * ******** **. *******, AZ **326
602-***-**** ad06ki@r.postjobfree.com
Professional Summary
Accomplished and energetic individual with a solid history of achievement in any type of work environment. Motivated leader with strong and prioritizing abilities.
Objective
Open to work
Work Experience
On-Site Property Manager/Office Manager April 2010 – March 2021
Arbor Faire Senior Apartments (GSF Properties Inc.) Fresno, CA
Assistant Manager and Manager
Western Wealth Communities: Peoria Grand Apartments
July 2022 - September 2023
Peoria, AZ
Responsibilities include Rent collection, administrative duties, renewals and resident retention, weekly reports, taking care of all the maintenance needed for the residents and are done in a timely manner. Lease and close sales to meet property occupancy objective, ensure the vacant apartment(s) are ready to show, maintain work and office area in a clean and orderly manner. Handling all leasing activities and resident relations, maintaining knowledge of lease terms and all community policies. Greet new residents and handle all the move-in process, maintain awareness of local market conditions and trends. Participate in the coordination of community-sponsored events and outreach marketing. Report unusual or extraordinary circumstances regarding the property or residents. Courteous and efficient handling of resident requests and complaints.
Education
GED
2011 Tucson, AZ
Dental Assistant
1985 Fresno, CA
Skills
Office Management (12 years)
Property Management (12 years)
Property Leasing (12 years)
Active Listener (20 years) including call centers.
Problem Solving (20 years) including call centers.
Customer and Personal Service (20 years) including call centers.
Time Management (20 years) including call centers.
Judgement and Decision Making (20 years) including call centers.
Strong Work Ethic (20 years)
Microsoft Outlook and Excel (11+ years)
Accounts Receivable and Payable (11+ years)
Move in and move out in multi housing.
Variance Reports with notes (6 months)
PME / AME reports (6 months)
LRO (6 months)
DAR (6 months)
Fair Housing Regulations (11+ years)
AppFolio (11+ years)
Avid Bill Pay (12 years)
On-Site (Credit and Criminal Background Checks) (12 years)
Yardi (1+ years)
Rent Café (1+ years)
Awards
The Mark of Distinction
December 2015
Community of the Year – 50 Units or Less