Sandra L Brown

Englewood, New Jersey *****• 347-***-**** • ad06gh@r.postjobfree.com

Seasoned para-professional returning to the medical field; Recently certified (NHA) CCMA, Phlebotomy, and EKG; seeking Medical Para-professional position in Healthcare. Five years of relevant medical experience and ten years of professional Administrative Assistant/Customer Service experience. Good listener, excellent communication and interpersonal skills.

EDUCATION

Essex County College Training Inc., Newark, NJ

NHA Certified Clinical Medical Assistant Training May 2023 Borough of Manhattan Community College, New York, NY Associates of Arts, Communications Studies May 2013 The City College of New York, New York, NY

Bachelor of Arts, Creative Writing December 2015

RELEVANT MEDICAL EXPERIENCE

Prepared examination rooms for doctors, documented and described patient’s complaints, charted medications, answered telephones and transferred calls to the appropriate person, scheduled appointments, equipped examination rooms with proper medical instruments, sterilized medical instruments, took and recorded vital signs, weighed and measured patients, collected and prepared laboratory specimens, performed basic laboratory test, administered EKG’s, assisted doctors and nurses with administrative duties, kept CV’s for doctor, and typed manuscripts for medical publications.

QUALIFICATIONS

Administrative Skills: Excellent writing, oral communication, and administrative skills Computer Skills: Word, PowerPoint, Excel, Outlook. Knowledge of Epic Medical Skills: Phlebotomy, EKG, Medical Terminology, Clinical Procedures, Urinalysis, basic Pharmacology, Infection Control, Live Venipuncture, Dermal Puncture, Patient Care Coordination & Education, Microbiology, Nutrition, OSHA, HIPPA, Medical Law and Ethics, certified CPR/BLS (American Heart Associate), NHA CCMA, EKG & Phlebotomy certified

PROFESSIONAL HISTORY

Bergen Hypertension & Renal Associates, Paramus NJ 7/5/2023 – 8/2/2023 Temporary Data Entry Personnel

• Managed and monitored schedules for seven different doctors to ensure the accuracy of patient appointments and cancellations

• Manually transferred EHRs (Electronic Healthcare Records) from the old system to the new PMS (Practice Management System)

• Electronically forwarded patients’ diagnoses and treatment plans to referring Providers’ Domestic, Englewood, NJ 11/2020 – 12/2022

Personal Assistant/Household Management

• Assisted with activities of daily living and household management

• Gained in-depth knowledge and experience by caring for a disabled Behavioral Health individual Department of Commerce/2020 Census Bureau, New York, NY 08/2020 – 10/2020 Enumerator

• Enumerated individual households, used iPhone to document demographics

• Followed strict guidelines for obtaining unbiased raw data

• Returned to respondents who were already interviewed to ensure quality assurance

• Inputted correct data in the system based on respondents' responses Oracle, New York, NY 11/2018 – 8/2019

Contracted Administrative Assistant II

• Answered multi-line phone, managed schedules for executive offices and conference rooms

• Maintained and managed high volumes of emails for executives

• Maintained and assigned temporary employee badges to executives who forgot their badges

• Organized and managed catering for executive conferences

• Operated Passage Point and SAFE security systems for employee’s and visitor’s protection Sandra L Brown

Englewood, New Jersey 07631• 347-***-**** • ad06gh@r.postjobfree.com PROFESSIONAL HISTORY (CONTINUED)

Department of Motor Vehicle, Queens, NY 8/2018 – 10/2018 Greeter

• Assisted DMV customers at the kiosk to renew driver’s licenses and IDs’, pay tickets, and manage court dates

• Administered eye test

• Pointed customers in the right direction to render services Career Connect Live, Staten Island, NY 4/2016- 3/2017 Career Advisor

• Managed outgoing phone calls via computer to assist potential students in furthering their education

• Answered incoming calls via computer to assist potential job applicants in gaining employment

• Obtained, verified, and qualified applicants’ information according to the specifications and requirements of potential employers

• Maintained the company’s Quality Assurance goals and standards International Student & Scholar Services/The City College of New York, New York, NY 9/2014 – 12/2015 Administrative Assistant

• Managed international students’ files to ensure compliance with Homeland Security’s rules and regulations

• Answered multi-line phone, transfer calls to appropriate persons

• Typed correspondence to assist international students in their quest to maintain educational and career goals

• Updated demographics in the SEVIS database for the US Department of Homeland Security Universal Survey Center, New York, NY 10/2010 – 2/2013 Surveyor

• Reached out to surveyors at business and residences to conduct consumer and health surveys

• Typed questionnaires associated with the survey

• Asked appropriate questions to draw out surveyors

• Utilized communication skills to keep surveyors on the phone during lengthy surveys

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