Pamela Lann

Willoughby, OH ***** 440-***-**** ad06g0@r.postjobfree.com

MANAGER, LEARNING & DEVELOPMENT

Leverage 32 years of leadership and project management experience with education (MBA and Ph.D. in Organizational Leadership) to embark on a career focused on individual, leader, and team development.

CORE COMPETENCIES

Organizational Leadership Organizational Development Team Development

Coaching Executive Education Programs Project Management Program Management

Strategy Development Strategic Innovation SHRM-CP

CAREER HIGHLIGHTS RELEVANT TO LEARNING AND DEVELOPMENT

•Project management and project leadership experience (22 years). Projects encompassed multi-million dollar, global opportunities in the automotive sector and internal corporate initiatives.

•Ability to engage stakeholders and translate the voice of the customer to planning and implementation to deliver a quality work product.

•Leadership roles focused on creating a learning organization, based on adult learning principles, and tailored to specific individuals and teams.’

•Leadership roles entailed a focus on individual and team development with the creation and implementation of training content (Executive education programs, LinkedIn Learning, HBR, Ph.D. resources, external vendors, collaboration with other corporate leaders, 15 years)

•Corporate project management/technology deployment involved collaboration with and leverage of subject matter experts to facilitate product development.

•Ability to engage global teams using virtual and in-person content delivery platforms.

PROFESSIONAL EXPERIENCE

The Lubrizol Corporation 08/1991 – 10/2023

Director, Americas Technology Deployment (08/2019-10/2023)

Accountable for the technology deployment team delivering the highest value technical solutions for multiple business areas in North and South America. The technology deployment team's function is to (1) facilitate all technical work for deploying new commercial products; (2) support new application areas or problem-solving for existing products; (3) serve as a single point of contact for assigned transportation and oil company accounts.

Leadership & Team Development Highlights:

Daily responsibilities included direct management of twelve technology deployment project managers; development and facilitation of technical strategy to meet business objectives; collaboration with commercial and sales partners to implement technical portfolio of $10MM budget.

•Developed and implemented a best-in-class training program for Engine Oil technology deployment members based on adult learning principles to reduce on-boarding time from 18 months to 6 months (ability to do independent work): This program included in-time learning with theory, learning assignments, and mentoring.

•Developed and implemented technical team leadership development roles to provide development opportunities for future leaders: resulted in promotion of five individual contributors to management level or team leadership.

•Developed and delivered content for multiple training areas: Project management, Negotiating change, corporate safety initiative, and corporate culture change initiative.

•Delivery performed in-person and remotely with different media (recordings, classroom, and individual study).

•Team members worked in a hybrid model, necessitating the use of virtual tools for meeting facilitation.

Global Manager, Technology Deployment (01/2013-08/2019)

Accountable for the technology deployment team delivering the highest value technical solutions for a single, global business area.

Leadership & Team Development Highlights:

Daily responsibilities included direct management of twenty technology deployment project managers located in the USA, Europe, Japan, China, Singapore, and India.

Collaboration included “regional” commercial partners to tailor global strategy for local implementation, leveraging resources from regional technical centers of excellence, and understanding local customs and ways of working for appropriate coaching and training.

Served as project manager for design, implementation, and training for the corporate system to drive Product Development and Commercial Excellence (PDACE). PDACE initiative increased commercialization of new products with target sales in the first two years.

•Developed and implemented the concept regional team leaders to provide development and experience to prepare individual contributors for manager roles in a flat organization (3 of these were eventually promoted to regional managers in global realignment; team leader model continued to be used across global business units).

•Facilitated and implemented global technology deployment career ladder to provide consistency and guidance for global role.

•Facilitated peer mentoring circle Women in Lubrizol ERG: one member changed her conversation with her boss and gained a salary-grade promotion.

•Developed and delivered content for training workshops to provide development tools, including MS Project (external vendor), project management, team leadership, implementation of corporate change initiative, and corporate PDACE system.

North America Business Manager, Industrial Products (05/2011-01/2013)

Accountable for collaborating with global counterparts to develop a regional business strategy with focused markets, customers, and products to drive business growth.

Leadership & Team Development Highlights:

Implemented formal project management tools to complete projects with expected time, budget, and quality.

Developed new relationships between customers, external vendors, and internal corporate groups to improve manufacturing and/or R&D processes for higher-quality final products.

Served as site-wide chairperson for Women in Lubrizol ERG to provide development and networking opportunities. Developed a 3-prong development program based on Developing Self, Others, and the Business; Content included delivery through peer mentoring circles, SME talks, HBR article study, and external vendors.

Developed and led corporate-wide Women in Lubrizol Leadership Conference to provide tools and networking for female employees.

Department Manager, Measurement Science (R&D) (07/2009-05/2011)

Accountable for developing and implementing departmental technology strategy and aligning technical resources to serve corporate business segments.

Leadership & Team Development Highlights:

Supervised 30 laboratory scientists and technicians; developed and implemented a plan for reinvestment in laboratory, equipment, and people.

Re-established and strengthened partnerships between the R&D department and internal business groups.

Identified level of technician performance that bridged senior tech level and degreed chemists (for long-term technicians), facilitated change to the career ladder, and worked with HR/Compensation to identify salary targets.

Developed and implemented new team roles to provide career development opportunities while increasing partnerships between department and internal customers.

Additional Titles: Project Manager Laboratory Supervisor Research Chemist

EDUCATION & CREDENTIALS

Doctorate of Philosophy, Organizational Leadership

Dissertation topic: Impact of Steward Leadership on Volunteer Commitment in a Midwestern Catholic church

Indiana Wesleyan University (graduation pending 04/2024)

Master of Business Administration – Cleveland State University

Master of Science, Chemistry – University of Notre Dame

Thesis topic: Development of an active-frequency stabilization device to stabilize the selected wavelength of a Nd: YAG pulsed dye laser.

Bachelor of Science, Chemistry & Mathematics – Saint Mary College (magna cum laude)

Change Management Women’s Leadership Programs Emotional Intelligence Resonant Leadership Inclusive Leadership Building High-Impact Teams – Case Western University

Project Management Influencing Up Leading Multigenerational Teams – Kent State University

Managing Difficult Conversations Situational Leadership

PMP Certification (in progress)

SHRM-CP Certification (in progress)

PROFESSIONAL RECOGNITION

Invited Speaker for Tohoku University (Japan): My Leadership Journey.

Cleveland YWCA Women of Professional Excellence Lubrizol Corporation Winners’ Circle for Business Excellence

Cleveland WYCA Women Leadership Bootcamp & Momentum Participant

PUBLICATIONS

Multiple articles to be published from PhD dissertation (impact of steward leadership on planned behavior, impact of cohort/community on planned behavior, impact of leadership on stewardship behaviors).

Future automatic transmission fluids now! The melding of new technology with global OEM needs. Society of Automotive Engineers (2007).

Nylon degradation with ATF. Thermochimica Acta (2000). ATF Nylon degradation. SAE Technical Paper (1997).

Development of a standard method for determining the OIT of hydrocarbons by PDSC. Thermochimica Acta (1994).

Long-term wavelength stabilization of a commercial pulsed dye laser. Applied Optics (1992).

COMMUNITY SERVICE & PROFESSIONAL MEMBERSHIPS

Parish Council President Stewardship Committee Member Christ Child Society (fundraising for children in need)

Immaculate Conception Catholic Church

Vice President (fundraising for community programs) – Willoughby, OH Eagles Aerie 2300

Society for HR Management (SHRM) / Lake Geauga Area Chapter

Association for Talent Development / Greater Cleveland Chapter

Contact this candidate