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Customer Service Nursing Home

Location:
Lake Charles, LA
Posted:
November 15, 2023

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Resume:

LINDA HERNANDEZ OGLE

SUMMARY

To be employed with a company where I can utilize my skills with Word, Excel, Power point, Management experience, Administrative Experience, Data Tech experience, etc. I would also like to be a part of a company that allows me to continue to grow in knowledge and skills. My resume also includes my experiences in other fields of work which shows that I am very versatile and quick on learning other fields of work. Due to COVID, I was redirected into an essential job which lead me to do CNA work which shows my dedication to any job that I am willing to do if given the opportunity. I am very organized, punctual and reliable. I have a strong drive to succeed with a company that I can work with permanently. EXPERIENCE

CNA, 09/2023 - Current

Pembilier Nursing Home - Walhalla, North Dakota (ND) Home Caregiver, 05/2022 - 09/2023

Senior Helpers - West Fargo, ND

Production Associate, 10/2021 - 09/2023

Minnkota Windows - West Fargo, ND

Certified Nursing Assistant, 12/2020 - 10/2021

Pembilier Nursing Home - Walhalla, ND

CONTACT

Address: Lake Charles, LA 70601

Phone: 318-***-****

Email: ad06fv@r.postjobfree.com

SKILLS

• Caregiver at client's homes

• Daily living needs

• Daily Charting

• On-going Training

• Running errands

• Machine Operator (saw)

• Hardware Department

• Weatherstripping

• Quality control

• Assist with training new hires

• Interpreter for the Spanish speaking employees

• Caregiver at a nursing home

• Daily living needs

• Daily Charting

• On-going Training

• Word

• Excel

• Power Point

• Outlook

• Medical Billing Software

• Customer Service

• Payroll experience

• Management experience

• Quality control

• Oil & Gas software

• HR Assistance

• Technical Support Assistance

Bi-Lingual in English and

Spanish(Write/Speak)

• Etc.

Direct Support Professional, 10/2020 - 12/2020

REM - Grafton, ND

Interim Secretary/ Clerical Specialist, 03/2020 - 10/2020 Community Development - Alexandria, LA

Production Assembler, 11/2019 - 03/2020

Marvin Windows - Grafton, ND

Office Assistant, 06/2018 - 11/2019

LaSalle Parish School Board - Jena, LA

Accountant/ Bookkeeping, 05/2017 - 06/2018

The Vercher Group, CPA - Jena, LA

Production Associate, 06/2016 - 03/2017

Marvin Windows & Doors - Grafton, ND

• CPR class

• Caregiver at a home

• Daily living needs

• Cooking, laundry, bathing, transferring, housekeeping

• Daily Reporting

• On-going Training

• CPR class

• Accounts Payable/Accounts Receivable

• Property Management Assistance Data Entry

• Budget and Expense Reports

• Payroll -Kronos

• My Permit Now Software

• Preparing Travel Arrangements

• Filing Courthouse Liens

• Production Line worker

• Working on various machines

• Inventory assistance

• Measuring various material and verification

• Bank Reconciliations

• Transportation Organization

• Accounts Payable-Reconciliations

• Requisition preparations and Submittals

• School safety and maintenance paperwork and job orders

• General accounting duties.

• Bank Reconciliations

• IRS updating

• Taxes

• Audits

• Providing CPA with both Personal and Business information

• General accounting duties.

Front Desk Clerk / Housekeeper, 06/2016 - 03/2017

AmericInn - Grafton, ND

Assistant, 08/2012 - 04/2016

LaSalle School Board - Jena, LA

Accountant/ Bookkeeping, 08/2013 - 06/2014

Jena Band of Choctaw Indians - Jena, LA

Corrections Officer/ In-Take, 03/2011 - 07/2011

GEO - Jena, LA

Accountant, 02/2010 - 07/2010

Dresser Rand, Inc. - Alexandria, LA

Sales & Marketing Coordinator, 08/2009 - 01/2010

AFCO Industries, Inc. - Alexandria, LA

• Various Production Line Assignments

• Training other co-workers

• General Font Desk Duties

• Customer Service

• Housekeeping

• Food Preparation for Lounge Area

• Excel Reporting/ Graphing for Student Testing

• Filing confidential information

• Assistance with state testing

• General office duties.

• Bank Reconciliations

• Payroll Processing

• Data Entry

• Financial Reporting

• General accounting duties.

• Enforce rules and regulations

• Inmate conduct

• Performing searches on inmates

• Inmate accountability

• Checking for contraband such as weapons or drugs

• Preparing incident reports

• Registering new inmates into and out of the facility

• Invoice Processing and verifications

• Credit and Debit data entry

• General accounting duties.

• Software updating of production materials

• Assist with gathering information and images for the company website

• In charge of literature distribution

• Coordinate hotel and airline travel

Production Data Tech, Administrative Assistant, Receptionist, 06/2005 - 08/2009

Fidelity Exploration & Production of Texas - Penitas, TX Data Entry/Payroll Clerk, 02/2004 - 06/2005

Express Personnel Services - McAllen, TX

Administrative Assistant, 08/2001 - 08/2003

Migrant Health Services - Moorhead, MN

Night Manager/ Customer Service Rep. / Insurance Agent, 05/1996 - 07/2001

Midewest Telmark Intl. - Grafton, ND

Back up for the receptionist, answering phones, faxing, greeting customers, and basic office duties

• Ordering new literature, QC of all new materials, receiving, and inventory Invoicing, data entry, printing, reporting, and maintaining a neat and easily accessible work area

Daily production monitoring and focusing on resolving any arising problems

• Customizing, distributing, and quality control of daily/monthly reports Overseeing general office duties including answering phones, filing, faxing, data entry, customer service, outgoing and incoming mail

Assisting HR with pre-employment applications, orientation, drug/medical/ alcohol testing, on-line training, and benefits information

Assisted our Technical Support staff out of our Denver office on all Computer and Laptop upgrades and problem solving

Distribution and collection of all invoices and field tickets for payment and AFE cost tracking

• Gathering, verifying, and calculating timecards

• Printing and distributing weekly payroll checks

General office duties including answering payroll questions, assisting with new hires, filing, faxing, maintaining good business relations with our customers and clients

• Preparing new files, custom reports, graphs

Medical billing data entry requiring knowledge of medical terminology and coding

• Assisting with new patient registrations and file preparations

• Interpreting between the patient and the doctor during their exams

• Covering the front desk while the receptionist was away

• Overseeing 20-25 night time employees

• Payroll duties including the verification of my shifts hours worked Leading and motivating my employees in order to make and exceed our daily sales goals

• Responsible for the orientation and selection process of new hires General office duties including answering the phones, sending reports, filing, faxing, data entry etc.

EDUCATION AND TRAINING

CNA Certification, 01/2012

Louisiana Technical College - Winnfield, LA

CNA Certification expired 2002 /General Classes, 01/2001 Minnesota State Comm. Tech. - Moorhead, MN

General Classes, 01/1994

Mayville State University - Mayville, ND

Para professional Certification

LaSalle School Board Office - Jena, LA

High School Diploma

Grafton High School - Grafton, ND

REFERENCES

Upon request

CERTIFICATIONS

• CNA Certification 2023



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