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Legal Assistant Customer Service

Location:
Los Angeles, CA
Posted:
November 15, 2023

Contact this candidate

Resume:

DOROTHY CHRISTINE ZOLMAN

Cellular: 909-***-****

ad06fh@r.postjobfree.com

WORK HISTORY

Legal Assistant/Office Manager 12/2021-Present

Resnick & Louis, PC Ontario, CA

Legal Assistant and office manager of the Ontario Branch of a nation-wide law firm specializing in insurance defense, civil litigation including and not limited to working with and assisting up to eight (8) attorneys, desk coverage for secretarial/paralegal tasks for absences of others, assist in training secretaries and paralegals; paralegal tasks to include drafting motions, discovery, trial preparations, etc; and office managerial duties including processing mail, incoming and outgoing checks, maintain office decorum and moral, overseeing projects, ensuring office supplies, customer service, minor IT functions (setting up and ensuring proper function of office technology machines, customer service, downloading records, etc.

Legal Secretary (Contract) 03/2020 – 12/2021

Wood, Smith, Henning & Berman Riverside, CA

Legal Secretary to three (3) supporting attorneys in multi-function general law practice, including civil litigation to include but not limited to propounding and responding to discovery, drafting motions, calendaring, trial preparation, assist in organization, new files, answering telephones, maintenance of records and legal files; review and act on reports and follow through of litigation files; respond to plaintiff/co-defense counsel, schedule depositions, etc. Maintain litigation calendar, Accounts receivables and payables, bookkeeping. Maintain and preparation of legal and general documents; gathering information, clean-up of backlog of transcription of documents, Implemented and maintained detailed contact information for clients, witnesses, experts, co- counsel, opposing counsel, court personnel and support personnel. Provide Customer Service.

Legal Assistant 12/2018- 03/2020

Lancaster & Eure Sarasota, FL

Legal Assistant in a Workers Compensation/Personal Injury law firm. Responsibilities included, but were not limited to: maintaining a busy calendar for eight (8) attorneys, scheduling depositions, court appearances, meetings, etc., propounding and responding to discovery, drafting motions, calendaring, trial preparation, assist in organization, new files, answering telephones, maintenance of records and legal files; review and act on reports and follow through of litigation files; respond to plaintiff/co-defense counsel, schedule depositions, etc. Maintain and preparation of legal and general documents; gathering information, clean-up of backlog of transcription of documents, Implemented and maintained detailed contact information for clients, witnesses, experts, co- counsel, opposing counsel, court personnel and support personnel; etc.

Litigation Assistant 10/2016-04/2018

Richardson, Fair & Cohen/Staff counsel for AAA Insurance Riverside, CA Provide litigation assistant responsibilities to approximately five (5) to two attorneys to include but not limited to propounding and responding to discovery, drafting motions, calendaring, trial preparation, assist in the organization, maintenance of records and legal files; review and act on reports and follow through of litigation files; respond to plaintiff/defense counsel, schedule depositions, etc. Maintain and preparation of legal and general documents; gathering information, clean-up of backlog of transcription of documents, Implemented and maintained detailed contact information for clients, witnesses, experts, co- counsel, opposing counsel, court personnel and support personnel.

Paralegal (Temporary) 01/2016-10/2016

Bonnie R. Moss & Associates/Staff Counsel for State Farm Insurance Riverside, CA Emphasis in Civil Litigation/Insurance Defense Provide temporary/contractual paralegal responsibilities to approximately five (5) paralegals and approximately nine (9) attorneys to include but not limited to propounding and responding to discovery, drafting motions, trial preparation, assist in the organization, maintenance of records and legal files; review and act on reports and follow through of litigation files; respond to plaintiff/defense counsel, schedule depositions, etc.

Independent Paralegal(Contract) 05/2010-10/2016

Day, Day and Brown Tustin, CA

Emphasis in Civil Litigation/Personal Injury/Medical Malpractice Provide contractual paralegal responsibilities to include but not limited to: conflict checks, propounding and responding to discovery, drafting motions, trial preparation, assist in the organization and maintenance of legal files; review and summarize reports; schedule depositions, etc. preparation of legal and general documents; gathering information, clean-up of backlog of transcription of documents, Implemented and maintained detailed contact information for clients, witnesses, experts, co-counsel, opposing counsel, court personnel and support personnel. SKILLS & ABILITIES

Sales

Marketing

Supervisory skills

Project Manager skills

Multi-line Phones

Customer Service

Transcription

Alpha-Numeric Filing

Bookkeeping

Microsoft Office

Word Perfect

Adobe

DocuSign

Ledgers

QuickBooks

Accounts Payables

Accounts Receivables

Employment

Personal Injury

Contracts

Real Estate

Litigation

Record Review

Legal Billing

Medical Terminology

Case Management

Payroll

Calendaring

EDUCATION

University of La Verne

La Verne, California

Paralegal Studies

Bachelor’s Degree

Chaffey College

Rancho Cucamonga, California

English Literature/Psychology

Associates’ Degree(s)

MILITARY SERVICE

U.S. Army, 832nd Ordnance Battalion

Redstone, Alabama; 55 B/D EOD

Honorably Discharged



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