Calvin Francis

E-Mail: ad06fb@r.postjobfree.com

Mobile: 929-***-**** Holmes, NY 12531

PERSONAL SUMMARY

Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities, and working well in team-based environments. Affable and captivating to oversee key milestones and deliver exemplary customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Professional Project Management Specialist with reviewing budgets and project costs.

KEY SKILLS

Customer Service Purchasing & Logistics ● Vendor Relationship

Product Engagement Project Plan Development ● Mentoring

● Client Relationship ● KPI Tracking ● Team Leadership

PROFESSIONAL EXPERIENCE

CBRE, Global Workplace Service to Morgan Stanley on site Nov 2021 – Oct 2023

Sr. Project Manager

Analyzed project performance data to identify areas of improvement which allowed me to facilitate training sessions for key team members.

Communicated project plans and progress to important stakeholders and contributors. Ensured that all involved parties were well informed and aware of project status updates.

Proofread monthly vendor invoices and reconciled with project costs to identify and reduce discrepancies.

I ensured that all potential risks to project timelines were promptly communicated to senior management allowing them to take appropriate actions to mitigate those risks and keep the project on track.

Experienced in managing numerous office moves, both internal and external, involving 300-500 end-users.

Recognized as the Project Manager Lead for the Reimagine Office Space concept.

ATOS Business Services to Morgan Stanley on site

IT Project Manager Apr 2011 – Nov 2021

Executed necessary changes and seamlessly integrated elements of the business operations, these efforts have resulted in highly efficient workflow and resulted in less downtime for end users.

Responsible for handling technical issues and troubleshooting requests to help end-users resolve their problems.

Mentored and Coached technicians to deliver end-user support to clients via onsite or off-campus using remote tools, which resulted in a 30% increase in resolutions.

Assigned daily tasks to field technicians using Service Now and Service Manager ticketing systems.

Experience managing numerous office moves both internal and external, involving 400 to 500 end users.

Held weekly team meetings with disciplines to identify timelines, risks, and on-track costs.

As a project overseer, it was essential to analyze and monitor project costs, considering the potential savings.

Siemens IT Solutions and Services, Consultant to Morgan Stanley July 2006 – April 2011

Telecom – Procurement Departmental Lead

Revamped vendor management compliance process and procedure with a streamlined department workflow.

Established relationships with all Vendors to ensure seamless communication and quick response time.

Reconcile prices, specifications, and delivery dates to determine the best bid among suppliers.

Provided assistance in the onboarding of new Vendors for P2P (Procure to Pay) automation system.

Analyze the product updates for the Ariba Buyer System Catalog for accurate Annual contract pricing.

SKILLS

Microsoft Office Suite 2016 Premium Plus, Office 365, MS Visio, MS Project. MS Notes and Microsoft Teams.

ADOBE ACROBAT PRO

SERVICE NOW, SERVICE MANAGER Ticketing System

ARIBA Buyer Software

Apple MAC OS and iOS.

Microsoft Windows Environment Suite Windows 7 and Windows 10, 11Pro.

Software on Demand, SaaS. Cloud-based applications.

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