Chief Information Officer

An adaptable, dynamic, results-driven thought leader and business manager with 5 years of progressive responsibility in product development, software delivery, process automation, information security, business processes, and data/financial analysis. Proven track record of managing all aspects of building high performance teams, high visibility processes, and scalable secure infrastructure to support DOD and commercial customers in the Enterprise and SMB markets. Valued member of cross functional planning teams due to extensive business knowledge, strong insights and passion for delivering strategies to support executive direction for developing effective leading edge cybersecurity solutions for government, defense, healthcare, finance, education, and telecommunications.

AREAS OF EXPERTISE

Process/Product Development Strategic Planning Cybersecurity Project Management

Performance Improvement Team Building Business Analysis Risk Analysis/Compliance

Budgeting/Fund Raising Sales Engineering Lean Agile Government Sales

PROFESSIONAL EXPERIENCE

Scatr, LLC Dallas, TX 4/2023–6/2023

VP of Engineering

Developing scalability into the Scatr platform through porting the core technology into the Android and IOS play store. Securing intellectual property by building a secure CI/CD channel and building processes to ensure compliance with NIST / SOC2 Type2 / and ISO27001 standards.

Significant accomplishments

●Developed processes and tools around Lean Agile software development to reduce operational costs and drive predictability into SDLC.

●Developed methodologies to ensure software compatibility with all marketed platforms while driving new features and functions into the software.

●Documented all current process and technology vulnerabilities for remediation.

●Planned the development of a 24/7 world wide support strategy to scale for the next 5 years with minimal impact to cost of goods sold (less than 4%).

Intrusion, Inc Plano, Texas Nov 2020 – Mar 2023

CIO – Reporting to COO

Responsible for oversight of Internal IT, Operations, Support, and Engineering organizations. Direct responsibilities include: Strategic Planning, Product Development, Infrastructure Planning, Security, Facilities Management, Support Operations, Compliance, Budget Creation and Management. Additional responsibilities include : Sales and Marketing materials creation, fund raising, direct sales, strategic sales management, and brand development.

Significant accomplishments

●Pushed the implementation of Lean Agile methodology to improve visibility and performance of software development. This allowed Intrusion to release 4 new products while reducing burn rate from $2.3M per month to $1.2M per month.

●Streamlined technical hiring process to reduce time for technical hires from 4 months to 10 days. The annual cost savings was over $170k in recruiters fees and internal staff hours. Retention rate for Technology hires improved to over 85%. Company average was 58%. Diversity hires increased over 300%.

●Improved data processing operational efficiency by migrating legacy systems to VMWare platforms. Improvement in performance exceeded 40% over a 2 month period.

●North Texas Tech Titans Emerging CIO of the year.

●Streamlined Support through automation to reduce headcount expense by 50%.

●Streamlined Operations to improve sales cycles and product delivery by 60% while reducing inventory overhead and shipping costs.

●Pushed technical development of a pure software solution to make Applied Threat Intelligence more affordable/scalable. This opened up international markets and consumer markets and increased the company valuation multiplier.

●Facilitated regular cross-functional meetings with senior leadership to review business case submission dashboard and decide on projects for funding and implementation. (WSJF)

●Restructured VOIP contracts to realize $40k/yr in savings

●Identified and brokered key partnerships with SMB and Carrier Grade hardware manufacturers to improve market share and product visibility. (Netgate/Ciena)

●Developed the education system for partners and resellers to sell and support products worldwide

●Directed teams across 17 time zones to ensure 24/7 support and improve the SLDC for products

●Migrated cloud technologies from AWS to Google and Oracle platforms to improve resiliency, performance, and security while improving performance and operational costs.

●Completed HIPPA, GDPR, SOC2 (Type 1 and 2) and ISO 27001 compliance, documentation, and audits in 9 months

●Promoted from VP of IT to SVP Technology in 4 months. Promoted from SVP Technology to CIO in 4 months

●Additional responsibilities included sales demonstrations, solutions architecture, CISO duties

IFM Restoration (now Stellar) Addison, TX 8/2018–11/2020

Director of IT

Leveraging AWS/Google Cloud to drive innovation and reduce operational costs while supporting internal business processes and external product development. Direct and resource support for infrastructure, internal IT, and customer facing products.

Significant accomplishments

●Developed processes and tools around Lean Agile software development to reduce operational costs and drive predictability into SDLC

●Reduced unexpected cloud operational costs by implementing automated controls in GCP environment

●Completed Google Startup Program to achieve $125k in operational savings via Google credits

●Implemented help desk ticketing system to create visibility and verify SLAs internally with IT. MTTR reduced 50% in less than 6 months.

●Created a hiring program to accelerate hiring and decrease talent acquisition costs by 30%.

●Improved network reliability by re-engineering Internet connectivity to reduce jitter and latency. This allowed the company VOIP system to scale with improved service levels and reliability for key business systems

●Created/managed IT budget to allow for growth and improved service levels while reducing operational expenses by 15%

●Negotiate new service contracts with vendors to include level of service, vendor provided training, support fees, maintenance fees, and financial remedies for product service delivery failures

AT&T Dallas, TX 1/2001-8/2018

Principal / Senior engineering roles

Advanced Tech Support

Worked with carrier grade equipment manufacturers to develop, deploy, and support features in support of AT&T product offerings. Created technical specifications from product descriptions and managed the resources and timelines for developing and testing network integration with over 250,000 network platforms. Significant products included mobile video on demand and 5g.

AT&T Labs

New Technology Introduction and Development Engineer. Evaluated new technologies for implementation into AT&T networks to deliver new products and services, improve existing services, or reduce operational risks/costs. Typical scenarios had to deliver $100M+ in value in 18- 24 months to be considered feasible. Developed new internal processes to reduce operational costs and improve efficiency. Developed departmental budgets to deliver new products over the projected budget cycle. Significant projects included AT&T Uverse.

SBC-IS

Network Planning and Architecture Engineer supporting new market growth, regulatory compliance, and new technology evaluations. Integrated acquired networks to be compliant with SBC standards and deliver services to gain regional 271 relief. Evaluated M&A targets for key technology offerings and devised integration plans to take these technologies to market. Significant projects included the Yahoo! DSL experience.

OTHER 1990-2000

Consultant/Sales Engineer

Lead architect/engineer for IT Partners, an IT services company for the SMB market. Developed processes that drove sales up 40% in 6 months and billable hours by 60%. SME for HP/Citrix/Cisco solutions. Personally responsible for the generation of over $750,000 in sales of software and services during my last 2 quarters there.

Primary Support for Alcatel/Alcanet services, maintaining world wide networks for Adidas and Ford.

Director of IT for Metro Access networks, a CLEC in Irving TX. Managed a staff of 5 with a $3M budget.

Team Lead (Consultant) for Stream International. Led a team of 15 technicians performing world-wide support for Compaq computers, AST computers, and HP printers. This was one of 2 teams that performed profitably out of 12 teams assigned.

US Army 1989-2013

Armor Officer (Major) with command experience at company level and staff experience at battalion, division, and corps.

Accomplishments include :

3 Company Commands,

Top Gunnery Company in Battalion/Brigade,

Top Tactical Company in Brigade,

IO planner for Sadaam Hussein execution,

Technical advisor for Bayji Oil Refinery and Golden Dome Mosque reconstruction

Recognition by the Vice Chairman of the Joint Chief of Staff for biometrics deployment.

EDUCATION

Excelsior College - Albany, NY Bachelor of Science, General Studies, 2000

●Dean’s List Spring 2000

Marion Military Institute, Marion, AL Associate of Arts, Pre-Engineering 1989

●Commissioned 2LT, USAR

TECHNICAL SKILLS

●Cisco Certified Design Associate

●Cisco Certified Network Associate

●Juniper Level 1 Certification

●Wireshark Certified

●Citrix Certified Administrator

●US Army 57A (Modeling and Simulations)

●US Army FA30 (Information Operations)

●GCP / AWS Cloud Management

●ISC2 – Cybersecurity Certification

CLEARANCES HELD

●Secret

●Top Secret (Current)

●Top Secret / SCI

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