Yole Vincent

Las Vegas, NV ***** Tel: 702-***-**** Email: ad06e2@r.postjobfree.com

Results-oriented professional with 15+ years of experience and proven knowledge in operations management, customer service and sales generation. Demonstrated history of turning a failing business into a thriving one through implementation of an effective restructuring plan. Aiming to leverage sales and management skills to obtain a challenging role in tech sales and contribute to the success of an organization.

CAREER OBJECTIVE

I am a results oriented professional with 15+ years team lead experience with proven knowledge of operations management, customer service, data entry, marketing, sales and total restructuring of failing companies. My objective is to restructure failing companies or greatly increase a company’s sales productivity. I accomplished this with my first company Thrifty Palace by renovating the company’s culture and processes from top to bottom. The first objective was to start over by acquiring an energetic, coachable and sales result motivated team, restructuring our marketing and sales approach, and tweaking our close strategies with a set goal. We had bi-weekly meetings with solid metrics.

We kept each other on track and after 10 weeks our leads increased by 85% and our close rates were at 90% increasing our revenue by $100000 as opposed to the company’s initial deficit of - $25000. My next project was at Sears for a shorter period, however through the use of similar sales driven methods, I led my team to increase sales by 50% in the first and 2nd quarter and I garnered consistent growth sales during my tenure at Sears.

At my last and current company, Premier Company Solutions, I again managed and led another failing business through the same total restructuring methods with a viable and motivated team. That energy and commitment achieved the desired results with a 400% increase in sales and an increase in revenue of $150000 per month. Premier Company is currently thriving and being sold as a highly profitable company to go to the next level. I am now ready for the next sales and marketing challenge in my career to yield superior results with the next company in need of stellar sales programs. This, I am aiming to again leverage my skills to successfully fill the sales and/or Marketing Manager role at your company.

WORK EXPERIENCE

Sales Development Intern

Talend - San Francisco, CA May 2022

● Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending webinars

● Collaborated and competed within an SDR team setting

● Built and refined call scripts; designed email campaigns; created prospecting videos

● Engaged actively in weekly performance reviews and coaching in a team setting with manager Julie Vincent ad06e2@r.postjobfree.com

Business Manager

Premier Company Pet Care - Las Vegas, NV May 2016 – Present

● Manage leasing of facility space.

● Organize classes to teach procedures to staff.

● Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations

● Monitor facility to ensure that it remains safe, secure, and well-maintained

● Hired and terminate of clerical and administrative personnel

● Plan, administer and control budgets for contracts, equipment and supplies

● Set goals and deadlines for the department

● Acquire, distribute and store supplies

● Direct and/or coordinate the supportive services department to partner with supportive businesses, agencies, or organizations

● Prepare and review operational reports and schedules to ensure accuracy and efficiency at all levels of the company Business Manager

Thrifty Palace - Bonita Springs, FL Aug 2008 – Nov 2015

● Resolved customer complaints regarding sales and service in a prompt manner according to company policies

● Oversaw regional and local sales managers and their staff

● Planned and directed staffing, training, and employee performance evaluations to develop and control sales and service programs

● Determined price schedules and discount rates; prepared budgets and approved budget expenditures.

● Monitored customer preferences to determine focus of sales efforts EDUCATION

Sales Development Fellowship

SV Academy - San Francisco, CA May 2022 – June 2022

● Selected for a competitive program offered to high-potential individuals preparing for an SDR role in SaaS

● Rigorously trained (300+ hours) and assessed on sales development skills by instructional coaches and industry professionals

● EQ: cultivating empathy, growth mindset, coachability, overcoming rejection, time management, prioritization

● SDR workflow: consortium of current sales methodologies; qualifying frameworks (e.g. BANT); communication across email, social, phone, and video touchpoints; generating campaigns to SMB, midmarket, and enterprise accounts

● Tech tools:

Julie Vincent ad06e2@r.postjobfree.com

EDUCATION

Miami Dade College

Miami, FL

Chemistry/Biology (Sep 2010)

GPA: 3.8

Award And Honor: Alpha Theta Kappa award

National Arizona University

Flagstaff, AZ (IT) BS

GPA: 3.7

● ADDITIONAL SKILLS

French -Fluent

Spanish -Intermediate, Business Level Speaking

● REFERENCES

References available upon request

2010

Julie Vincent ad06e2@r.postjobfree.com

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