Mark Carter

A professional salesman / Master of customer service

Lawrenceville, GA 30043

ad06dr@r.postjobfree.com

+1-770-***-****

Includes B2B sales.

Professional Customer Service.

Management of 30+ employees.

Entrepreneurial mentality.

Door to door sales experience.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Independent Contractor

Various Contract Positions - Atlanta, GA

January 2021 to Present

Currently working in roofing inspection and sales. I’m very proficient with the insurance claim process and always expertly guide my customers throughout the entire process. From filing the claims to meeting with the adjuster and collection of RCV, ACV and supplements. SKILLS INCLUDE

• Climbing roofs of all pitches

• Identifying various types of storm damage

• Experience with Xactimate

• Experience with Eagle View

• Current FAA Drone license

• Exceptional customer service and integrity

DIRECTOR OF TRAINING & CONTINOUS IMPROVEMENT

Athens Technical College - Athens, GA

January 2014 to November 2021

Key Achievements

• B2B Corporate Sales

• Telemarking, inside sales

• Exceeded technical college expectations by proactively obtaining a ServSafe Instructors certification to teach two training classes 45 days ahead of schedule.

• Collaborates and creates effective relationships and partnerships with local executives that have brought new business to Athens Technical College, increasing training hours by 18%from previous year. B to B sales.

• Directs, leads and empowers multiple training classes which improved a testing process resulting in receiving a $140,000 grant from the Department of Agriculture to Athens Technical College.

CEO

Restaurant Franchisee - Gainesville, GA

February 2004 to December 2013

OWNER OPERATOR

• Employee management

• Customer Service

• Pricing

• P&L management

• Full P&L responsibility for generating consistent business and growth plan. Developed and identified profitability and revenue opportunities, establish clear objectives and practical action plans, built team mentality and establish great with vendors and partners.

• Consistently in the top 5% of gross sales for all franchises consisting of 110+ restaurants. Awarded the Visionary Award for excellence in forward thinking and new restaurant development.

• Recruited, trained, and led a staff of 30 employees to drive the growth of the business, achieving positive cash flow and profitability within 6 months.

• Designed, developed, and successfully executed a new marketing plan resulting in improved customer awareness and a 12% increase in sales.

• This job includes outside and door to door sales.

• Catering sales, driver, delivery and service.

DURABLE MEDICAL EQUIPMENT SALES REPRESENTATIVE

Care Rehab Orthopedic DME - Atlanta, GA

March 2001 to December 2003

Key Achievements

• Fueled sales with a road warrior mentality, achieving Rookie of the year in 2001 out of 47 new sales reps

• Produced a 33% increase in scheduled and performed monthly in-service training demo lunch quotas from 12 to 18 in 2002.

• Contributed to an 18% increase in sales for the region, ranking 2nd in annual sales with a sales force of 26.

• Generated $250,000 annually by delivering effective sales presentations, achieving 177% of goal.

• Contributed to the increased territory growth of 14% over a 3 year period by adding 23 new hospitals to the existing client base.

• Pioneered company's first training by being the 1st representative to introduce and train women's Urology staff of 9 to use new E-Stem Guy probe for Incontinence therapy.

• Territory Management

STAFF PRODUCER • PRODUCTION MANAGER

WIDE OPEN FILMS - Atlanta, GA

1996 to 2001

Financial management as well as forecasting future expenses staying within budget. Manager of 35

+ crew members.

OUTSIDE SALES REPRESENTATIVE

PYA MONARCH - Atlanta, GA

1994 to 1996

Restaurant Food Sales

Education

Bachelor of Science in Business Administration

SHORTER UNIVERSITY - Rome, GA

2014

Skills

• Sales Experience

• Outside Sales

• Forecasting

• Presentation Skills

• Change Management

• Strategic Planning

• B2B Sales

• Budgeting

• Business Development

• CRM Software

• Management

• Process Improvement

• Product Development

• Profit & Loss

• Supply Chain

• Project Management

• Branding

• Recruiting

• Business Analysis

• Performance Management

• Account Management

• Salesforce

• Door-to-Door Experience

• Sales Management

• Financial Report Writing

• Research

• Pricing

• User Interface (UI)

• Relationship Management

• P&L Management

• Negotiation

• Roofing

• Construction

• Leadership

• Supervising experience

• Time management

• Mechanical knowledge

• Sales

• Microsoft Office

• DME

• Management

• Catering

• Manufacturing

• Management

• Food production

• Management

• Management

• Food industry

• Management

• Program Development

• Operations Management

• Financial Management

• Restaurant management

• Management

• Management

• Management

• Purchasing

• Human resources

• Restaurant experience

• Fundraising

• Training & development

• Medical sales

• Marketing

• Customer service

• Retail management

• Team management

• Computer literacy

• Computer skills

• Serving

• Product management

• Conflict management

Awards

Collegiate level tennis player

Ranked in the top 15 Jr tennis players in the South. Received a full scholarship to the #1 Jr college in the country. Certifications and Licenses

FAA Drone License

Present

Part time roofing sales.

Assessments

Sales Skills: Influence & Negotiation — Highly Proficient August 2018

Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.

Full results: Highly Proficient

Sales: Influence & Negotiation — Expert

November 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Expert

Customer Focus & Orientation — Highly Proficient

November 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Personality: Hard-Working — Proficient

February 2020

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Sales Fit — Highly Proficient

February 2020

Assesses personality traits that are important for sales roles. Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

November 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Sales Fit — Highly Proficient

February 2020

Assesses personality traits that are important for sales roles. Full results: Highly Proficient

Sales: Influence & Negotiation — Expert

January 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Expert

Inside Sales — Highly Proficient

October 2020

Actively listening and responding appropriately; performing common sales calculations. Full results: Highly Proficient

Work Style: Perseverance — Highly Proficient

September 2020

Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence

Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

November 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Sales skills — Highly Proficient

April 2022

Influencing and negotiating with customers

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Most recently Roofing Sales (6 months)

Contact this candidate