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Sales Representative Customer Service

Location:
Wake Forest, NC
Posted:
November 15, 2023

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Resume:

Daniel F. Hilbert

919-***-**** * email: ad06dd@r.postjobfree.com

*** ******** ***** * Rolesville, NC 27571

Education:

University of Tennessee, Knoxville

B.S. Hotel and Restaurant Administration; Minor: Business Skills and Certifications

Account Management: Over 20 years of retaining and Growing current account Base. Excellent at finding solutions, closing deals, problem solving, conflict resolution and gaining referrals. Always Selling! New Customer Acquisition: Strong prospecting, appointment sitting, presenting and follow up to gain new customer accounts. Good at networking and building referral relationships. Comfortable doing group presentations and working event booths. Computer Skills: Microsoft Word, Power Point, Excel, Internet Search, CRM's Marketing Skills: SEO, SEM, Google Certified, Digital & Print Media, Business Development Work Experience:

United insurance Company of America (Division of Kemper) Jan. 2017 - Current Insurance Sales Representative: Consistently managed and grew book of business. Provided in-person and virtual customer service related to insurance products to 200+ clients every month. Consistently met and exceeded company expectations achieving sales goals and winning corporate contests (incl. international trips) through time-management, timely reporting and conflict-resolution to achieve high customer satisfaction.

Valpak of the Triangle 2015 - 2016

Sales Representative: Business to business sales. Grew book of business for advertising in local mailer with month over month growth. Responsible for timely collections and customer renewals. Zspot.com 2014 – 2015

Sales Representative: Sold advertising for start-up to launch new lifestyle guide in the Triangle, NC. Local Edge (a Hearst Media Company) 2012 – 2013

Sales Representative: Business to business sales for Digital Marketing. Serviced existing accounts and grew book via daily lead generation (cold calling, networking and in person prospecting.) Assisted with content development and account updates. Consistently top salesman for local and regional growth. Tiger Direct, Account Manager 2010 – 2012

Sales Representative: Business to business sales for technology online retailer. Lead generation and grew existing book of business to meet the IT needs of medium/large businesses, school systems, colleges/universities and local/state governments. Proficient in VMware and larger volume Microsoft office contracts. Top 10% HP network sales. Met and exceeded expectations, avg. 125% of goal week over week & 10% month over month sales growth. CDC News 2006 – 2010

Sales and Account Representative: Business to business sales and account retention for Construction Project Management Software providing contractors with bid information. Trained clients through Virtual demonstration (pre-Zoom). Top Salesperson- Met and exceeded expectations: 5x President award winner averaging 135% above quota; won international trips by maintaining top of the sales board position by providing excellent customer service to clients. Tradesmen, International 2003 – 2006

Sales and Account Representative: Business to business sales and account retention for Construction service providing temporary trade workers. Responsible for account generation and maintenance, including insuring field employees were on time & on-site and acting in accordance with OSHA safety regulations. Met and exceeded expectations, top 15% of sales representative, winning international prize trips



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