WILLIAM D. JOHNSON

**** **** ** *.*.

ALBUQUERQUE, NEW MEXICO 87110

CELL 505-***-****

ad06ck@r.postjobfree.com

SUMMARY OF

QUALIFICATIONS: Over forty two years of experience in management and supervisory roles in the Food Service Industry. Areas of experience encompass:

-Administration/Operations -Purchasing

-Personnel Management -Catering

-Accounting/Budgeting -Cost Control

-Customer Relations -Pricing

-Quality Control -Training and Evaluation

-Menu Planning -Inventory

PROFESSIONAL EXPERIENCE

12/22- Present Schwans Home Service

Sales Operations Specialist

Albuquerque NM

Responsible for Training Route Sales Representatives on operations procedures and policies. Responsible for building sales through upselling products and expansion of the customer base. Train and maintain safety standards according to Schwans policies.

Conduct employee appraisals, commend and discipline as necessary.

10/13- 12/22 Tucano’s Brazilian Grill

CULINARY MANAGER – Albuquerque, New Mexico

Customer service, inventory control, cash reconciliation, overall

responsibility for staffing issues, product quality.

Corporate Training Manager- Train new Culinary Managers for

Various Locations on policies and procedures to

ensure they were Prepared to operate their own facility effectively.

04/10 – 09/13 TRAVEL CENTERS OF AMERICA:

RESTAURANT GENERAL MANAGER- Albuquerque, New Mexico

Customer service, inventory control, cash reconciliation, overall

responsibility for staffing issues, product quality.

05/05– 12/09 SCHWANS HOME SERVICE:

CUSTOMER SERVICE MANAGER- Albuquerque, New Mexico

Sales, Promotion & Delivery of the world’s best ice cream and

frozen food.

5/04 - 4/05 TEXAS LAND AND CATTLE COMPANY:

MANAGER - Albuquerque, New Mexico

Customer service, inventory control, cash reconciliation, overall responsibility for staffing issues, product quality.

10/97 – 5/04 OLIVE GARDEN:

CULINARY MANAGER – Albuquerque, New Mexico

Customer service, inventory control, cash reconciliation, overall responsibility for staffing issues, product quality.

08/94 - 9/97 GARDUÑO'S CHILI PACKING CO:

FLOOR MANAGER - Albuquerque, New Mexico

Customer service, inventory control, cash reconciliation, overall responsibility for staffing issues, product quality.

03/81 - 07/94 MARRIOTT CORPORATION: as follows

02/93 - 07/94 FOOD SERVICE DIRECTOR - Albuquerque, New Mexico

Manager of Intel, Inc. full service cafeteria, catering and coffee services. Seating capacity totals 800 with daily volume of 1800.

05/92 - 02/93 FOOD SERVICE DIRECTOR - Tulsa, Oklahoma

Manager of State Farm Insurance full service cafeteria, catering and coffee services. Seating capacity totaled 300 with daily volume of 600.

05/91 - 05/92 FOOD SERVICE DIRECTOR - Tulsa, Oklahoma

Manager of American Airlines full service cafeteria, catering and coffee services. Seating capacity totaled 300 with daily volume of 600.

03/91 - 02/93 DISTRICT SAFETY COORDINATOR - Tulsa, Oklahoma

Responsible for compiling safety information from thirteen Marriott units for the preparation of statistical reporting.

10/89 - 05/91 FOOD SERVICE DIRECTOR - Tulsa, Oklahoma

Manager of ONEOK Plaza full service cafeteria, catering, vending and coffee services. Seating capacity totaled 400 with daily volume of 600.

07/88 - 10/89 FOOD SERVICE MANAGER - Houston, Texas

Manager of One Sugar Creek Place (formerly Kaneb Oil Company) full service cafeteria, vending, catering and coffee services.

06/86 - 07/88 FOOD SERVICE MANAGER - Austin, Texas

Manager of St. Stephen's Episcopal School full service cafeteria, catering and coffee services.

12/84 - 06/86 VENDING OPERATIONS SUPERVISOR - Austin, Texas

Supervised operation of vending services at IBM and Motorola. Combined operations totaled 535 vending machines and generated $3.5 million in revenue.

08/82 - 12/84 ASSISTANT FOOD SERVICE MANAGER - Austin, Texas

Assistant Manager of St. Stephen's Episcopal School full service cafeteria, catering and coffee services.

03/81 - 08/82 LEAD COOK - Austin, Texas

Responsible for preparation of breakfast and lunch at St. Stephen's Episcopal School consisting of 400 prep school students.

References: Keith Trujillo 505-***-****

Shawn McClarren 505-***-****

Aaron Hundley 734-***-****

Barry Jenkins 505-***-****

Luis Parache 801-***-****

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