Real Estate Risk Management
Resume:
ANTWANIQUIE WILLIS
Mansfield, TX
*****************@*****.***
SUMMARY
An experienced Independent Adjuster effective at collecting and analyzing data utilized to devise fair and cost-effective settlements. Background experience as a Loss Mitigation Specialist. Proficient in Xactimate, Symbility and IMS. A solid foundation in claims management, compliance and risk management. A proven ability to coordinate and prioritize responsibilities. Strong skills in leadership, team development, researching, investigating, resolving complex issues, mentoring and training employees. Strengths include attention to detail, flexibility, reliability, integrity, solid communication, decision making, teamwork, working with a sense of urgency and adapting to change. Exemplary skills:
Time Management Organization Analytical Thinking Accountability
Critical Thinking Multi-Tasking Confidentiality Interpersonal Empathy
PROFESSIONAL EXPERIENCE
Swyfft Dallas, TX June 2023-July 2023
Property Desk Adjuster
Ensured seamless claims processes for policyholders that experienced a property loss by handling each claim based on its on merit and by providing extensive contact to maintain customer satisfaction.
Accurately evaluated facts obtained by conducting thorough investigations to determine the extent of liability of the Insured and extent of the company’s obligation
Established rapport and maintained connections with policyholders by meeting and empathizing with their needs and issuing timely payments within authorization limits
CMG Insurance Group Dallas, TX
Property Casualty Insurance Licensed Agent June 2017- September 2020
Customized insurance programs to suit individual customers’ needs to achieve customer satisfaction by utilizing knowledge and expertise to select the best policies at the best price.
Achieved 100% of sales quota per month by creating daily goals and tasks, being proactive, prioritizing time and following up on leads
Established rapport with insured’s utilizing active listening skills to ensure they had the best products and services based on ever-changing needs
White Rock Realty Dallas, TX
Licensed Real Estate Agent May 2005-Present
Successfully manage all aspects of the home buying and selling process, including the home inspection, appraisal and home loan approval process.
Demonstrate exceptional prospecting skills by generating an extensive client base through marketing and personal referrals from satisfied buyers and sellers
Utilize negotiation skills, attention to detail and clients’ needs assessments to achieve 100 percent customer satisfaction ratings
EDUCATION /TRAINING/CERTIFICATE/LICENSE
Notary Public, State of Texas
License, Real Estate Agent
Adjuster Licenses, TX (Resident), AL, FL
Contact this candidate