Douglas Ollie

West Chicago, Illinois

https://www.linkedin.com/in/douglasollie

ad06aa@r.postjobfree.com

630-***-****

Summary

Client advisor specializing in business project, product & operations management for Retail, CPG Airline & Supply Chain. Experienced & collaborative tactical change agent with a proven record of leveraging data-driven insights to achieve assigned portfolio ROI & KPIs. Works as a “Partner in Progress” leading broad teams & as an independent contractor driving real change delivering lasting operating benefits.

Areas of Experience

Project & Operation Rescues Supply Chain Solutions WMS Solutions IMS Solutions OMS Solutions Digital Solutions Fraud Solutions CMS Solutions B2B/B2C Operations Retail Management E-Retail/Catalog Management 3PL Integration Logistics Network Management Multi-Facility Management DC Operations Category Management Inventory Management

PMO Establishment PM & BA+ Training Retail Apparel Buyer Product Development SQL Trainer Military Integration PM

Professional Experience

Tuffolo Group Corporation, Chicago, Illinois 2009 to Present

Supply Chain Consultant & Program Manager

Provides business consulting, staff augmentation & portfolio management services contributing ideas & insights driving results. Builds and leads cross functional project & product teams to deliver planned results using diverse & deep hands-on experience. Portfolio advisor with a focus on Retail, CPG B2C & Supply Chain aligning frugal solutions & strategies to achieve KPI’s. Recent engagements focused on program rescues, mergers, acquisitions & divestments as part of Covid-19 recovery. Clients included United, Ulta Beauty, Sears, Kmart, Jewel, Target, Meijer, CVS, Walgreens, Costco, Kohls, JCPenney, Levi, Lee, Menards, Home Depot, Lowes, Nike, AMA, Wipro & IBM.

Business program manager for 25+ diverse Retail, Airline, CPG, PLM, B2C, SCM, 3PL, WMS, OMS, IMS & TMS projects up to $30M.

Rescued retail & supply chain operations as part of Covid-19, recovering SLAs & retaining key customers worth $200M+ in revenue.

Retail & supply chain consultant for 3 large mergers, acquisitions & divestitures from $250M to $1B, plus 33 small deals worth $77M.

Business negotiator for $150M+ in SCM, WMS, OMS, IMS, B2C & 3PL contracts delivering a 15% savings with achievable SLAs.

Created business development opportunities for vendors & end clients driving $7.5M of new profit in extended & recurring contracts.

Established 21 hybrid PMO organizations at midsize & small businesses to deliver an estimated 20% reduction in project costs.

Sears Holdings Corporation, Hoffman Estates, Illinois 2007 to 2009

Director of Ecommerce & Catalog Supply Chain Solutions

Led the direct to customer logistics operations network for Sears & Kmart developing and executing the network strategy dramatically increasing offerings & expanding the fulfillment capacity to reach customers faster at a reduced cost to fulfill the executive suite’s vision.

Directed logistics for a $1B business with a $250M operating P&L, plus drove the reduction of operating overhead by 10%.

Led roadmap projects creating new flows for ecommerce and catalog product improving order to customer cycle time 27%.

Led $18M 3PL fulfillment center expansion project to increase one B2C facility capacity by 250K SKUs, 6M units annually.

Developed a reverse logistics solution for ecommerce including restock, auctions, liquidation & refurbishment for a 12% ROI.

During an economic recession renegotiated 3PL, returns flow & vendor direct fulfillment contracts for a 13% cost reduction.

Sears Holdings Corporation, Hoffman Estates, Illinois 2006 to 2007

Senior Business Portfolio Manager of Retail & Ecommerce Programs

Business portfolio manager in charge of delivering complex ecommerce solutions with aggressive budgets and timelines. Led a cross functional project team of 12 managers & analysts to deliver projects using hybrid waterfall & agile techniques. B2C & B2B PMO lead.

Business project manager for a $5M, 9-month migration of all SHC websites to IBM by holiday after two providers bankrupted.

Sponsor & project manager for a $2M content management solution prior to the sudden divestment of a 3rd party provider.

Led the integration of virtual models, customer reviews and dynamic recommendations for a projected 15% sales increase.

Created a SQL team reducing IT report development by 40% freeing IT resources for user experience saving $210K annually.

Sears Holdings Corporation, Hoffman Estates, Illinois 2005 to 2006

Portfolio Manager of Ecommerce Business Solutions

Executed business strategies across multiple business models for a $750M B2C & B2B business through internal development. Business lead for the development of UX and integration driving $450M of incremental revenue. Implemented PMBOK. Led 5 PMs.

Integrated Sears automotive online services, regional availability & Kmart store pickup to generate $235M in revenue.

Expanded B2C Kmart concierge, auctions, military & industrial tools businesses to achieve a $110M sales increase.

Created enhanced Kenmore.com, PartsDirect.com & Craftsman.com websites to drive $105M in increment sales.

Managed all B2C RFP / RFI & negotiated contracts reducing operating expenses by 4% annually across 5 years.

Sears Logistics Services Corporation, Hoffman Estates, Illinois 2004 to 2005

Senior Program Manager, Ecommerce & Catalog Supply Chain

Ecommerce business lead evaluating and delivering supply chain B2C & B2B fulfillment for the newly merged Sears & Kmart groups. Portfolio worth $47M in spend for B2C, B2B, Store, Home Delivery Fulfillment & Reverse logistics. Logistics PMO lead. Led 3 PMs.

As part of an $11B merger created the Kmart B2C 3PL fulfillment network adding 50K SKUs & $45M in Q4 sales.

Designed a cross dock & drop ship solution improving B2C / B2B / Catalog sales 24% on $550M in annual revenue.

Integrated B2C and B2B inventory, operating & supply chain platforms to create a projected 5-year savings of $69M.

Created & implemented a reverse logistics consolidation program reducing channel expenses $30M & 60% ROI.

Sears Logistics Services Corporation, Hoffman Estates, Illinois 2003 to 2004

Senior Manager, Logistics Operations & Projects

Led a cross-functional team of managers and analysts to deliver ecommerce and catalog supply chain projects with budgets up to $5M.

Owner of a $75M P&L for all ecommerce and catalog fulfillment operations. Single point of contact for call center integration & logistics.

Managed all 3rd party logistics providers and negotiated $13.2M in contracts resulting in a 17% annual cost reduction.

Directed Six Sigma UPS zone skip, 4-wall flow, and order cycle time reduction projects reducing cost $2.7M Q4 holiday.

Led inventory reconciliation initiatives to reduce call center contacts 5% and achieve a 99.8% fill rate with a 11% ROI.

Sears Logistics Services Corporation, Hoffman Estates, Illinois 2000 to 2003

Project Manager Ecommerce Logistics

Delivered major e-retail projects, including the redevelopment of the B2C operations for Sears.com and Tool Catalog, "Buy-on-Line, Store-Pickup", plus the start-up of "Thegreatindoors.com" website, all representing $300M in sales & 60,000 products.

Managed the consolidation of 4 B2C and B2B supply chain operations into 1 creating a $7M savings on a $75M annual spend.

Led $175M of auctions reducing B2C/B2B operating, supplies, packaging, transportation and MHE expenses 15% annually.

Implemented a 3rd party WMS & OMS for a new internal fulfillment center processing 2.5M units & 1M orders annually.

Sears Roebuck & Company 1996 to 2000

Senior Manager Forecasting & Inventory Management Systems

Forecasting, replenishment, and reporting systems team manager for fashion channel operating systems. Project manager of the key $1.1M Y2K compliance project for all forecasting, allocation & reporting systems. Led a team of 5 analysts. SQL reporting trainer.

Program manager delivering a 22% increase in apparel turnover, with an 11% ROI by developing an end-to-end network redesign.

Developed a systems analyst team to lead the integration a 3rd party forecasting solution and 4 walls IMS / OMS solution.

Created a retail space planning solution optimizing revenue & profit prior to AI / BI for a 17% YOY ROI on a $1B store relay.

Sears Roebuck & Company 1994 to 1996

Category Manager Denim

National denim space & assortment planning manager for Levi’s, Lee, Wrangler & CRB adding 45% to on floor inventory driving a 27% annual increase on $425M in revenue. Led a team of 7 merchants & planners to institute a consistent customer experience.

Denim program manager delivering private label denim designed to mirror the Levi’s red tab brand for $12M Q4 debut sales.

Developed store forecasting proof of concept leading to an immediate ROI of 10% leading to an integration of a 3rd party solution.

Education

Northern Illinois University, DeKalb Illinois

MBA Marketing & Operations

Purdue University, West Lafayette, Indiana

BS Retail Management

George Washington University, Washington D.C.

Project Management Certificate

Project Management Institute, Oak Brook, Illinois

Project Manager Professional (PMP) Recertification in Process 2023

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