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Production/Operations Manager

Location:
Durban, KwaZulu-Natal, South Africa
Posted:
November 16, 2023

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Resume:

Personal Details

Name: Nelson Godfrey Newel

Phone Number South Africa:002**********

Marital Status: Married

Ethnicity: Colored

Dependents: 1

Driver’s License: Code 08

Health: Excellent

Language: English (speak, read & write) Afrikaans (speak) Zulu (speak)

Education: Matric – Parkhill High School 1993

Bakery Manager In-house Trainee Program (Pick n Pay) 1994

Specialty Breads – France 1996

Employment History:

1. Oct 1994 to Apr 2001- Management Trainee with Pick 'n Pay Hypermarket:

Reference: Anthony Brown 083*******

1.1 Work function: Operations system

~ Bakery suppliers

~ Listing new lines

~ Weekly procedures to maintain stock levels, a full count of raw materials and packaging stock

must be conducted at the close of every week

~ Ordering stocks calculated against the usage for that period

~ Handling of received goods i.e. on arrival

~ Dispatching returns

~ Stock take

~ Production planning

~ Finished product production planning

~ Markdown on bakery products

~ Shrinkage

~ Wastage control

~ Execution of customer orders

1.2 People Skills: Industrial Relations Training

Trade Unions, Shop Stewards/ Grievance appeals procedures / Disciplinary procedures

Through this exposure, I had to then give training to other managers and staff within the region

I have opened four large bakeries within the Gauteng region, the emphasis being on these

specialty breads

2. May 2001 to Sep 2002 - Self Employed as a FMCG Consultant

Activities included sales and marketing for various companies within the food industry, who

supply products to retail outlets, Pick n Pay being my major retail outlet.

3. Oct 2002 to Jun 2003 - Production Manager PnP (FDC)

~ Instrumental in design and layout of support bakery

~ Dealing with suppliers & chain stores

~ Developing new products to supply to the chain stores

~ Costing of products

~ Ensuring the effective & efficient running of the bakery

4. Jul 2003 to Feb 2005 - Le Petit Pain (Pty) Ltd.

Reference: Peter Capoza (CEO – DF Bakery) 082-****-***

Research & Development Manager

~ Assessing & evaluating the current product range

~ Ensuring that the products are made to the correct specifications

~ Quality control in respect of product specifications

~ Make recommendations for product improvements based on assessments

~ Research and development of new products based on market demand

~ Training of production staff on new products and to ensure that high quality standards are

maintained

~ Buying – negotiating with suppliers on raw materials

~ Client/customer support (e.g. Woolworths)

5. Mar 2005 to Oct 2007 - Sebahle Coal Senior Operational Manager.

Reference: Martin Wiseman 082*******

~ Schedule coal delivery and uplift schedule

~ Manage critical product shortage for client

~ Risk management on terms of weighing and monitoring

~ Operate within the budget

~ Collate data reconciling accounts

6. Nov 2007 to Jan 2010 - Le Petit Pain (Pty) Ltd. (DF Bakery) – General Manager

Reference: Peter Capoza (CEO – DF Bakery) 082-****-***

Full management and control over the day to day activities within the organization.

Duties:

6.1 Operations: Directs the operation of the factory’s facilities and processes

6.2 Quality: Directs the inspection activities in the factory, in the testing of materials from the raw

state through to the finished product to ensure conformity to the prescribed quality standards

ensuring that any deviations are reported quickly and accurately. Co-ordinates the activities of the

factory. Responsible for the development, implementation and maintenance of a corporate total

quality program. Formulates and maintains policy and procedures in this regard, ensuring that all

products and services meet quality standards.

6.3 Product design and development: Responsible for the overall research and development

function of the factory. Initiate and supervises research and development projects and feasibility

studies in liaison with the relevant divisions. Keeps up to date with advancements in relevant

Technology and techniques. Executes, either directly or through subordinates, the technical work

required to develop new products, improve existing products or reduce costs of existing products

without compromising the quality of the products and in accordance with sales/marketing

Projections and plans.

6.4 Production Planning: Carries out production planning and control duties through subordinates

by recording the movement of products through the production process against pre-planned

Schedules. Identifies production backlogs or shortfalls in quantities, due to rejections, and advises

Subordinates of remedial action that can be taken. Manages the various production activities of

the factory through subordinate production staff in order to achieve planned production targets

And to ensure the effective use of available resources

6.5 Safety & Hygiene: Oversees & ensures compliance with health & safety standards

6.6 Logistics & distribution: Directs and oversees the full logistic & distribution function.

6.7 Strategic management: Directs the development of short and long range objectives, policies,

budgets and operating plans for the factory in liaison with the CEO. Responsible for overall

profitability of the factory.

6.8 People management: Establishes an organization hierarchy and delegates limits of authority

to su bo rdi n ate executives regarding policies, contractual commitments, expenditures

and personnel matters.

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7. Mar 2010 to Apr 2012 Three Ring Food Services (General Manager) Contract work:

Reference: Louisa Serrao: 083-***-****

We manufactured par baked Pita and pizza bases that supplied the food industry throughout

South Africa. My job function was to oversee the daily manufacturing process as well as sales

and distribution on a national level.

8. May 2012 to Feb 2014 Le Petit Pain (Pty) Ltd. (DF Bakery) – General Manager Durban

Reference: Peter Capoza (CEO – DF Bakery): 082-****-***

The company opened a new branch in Durban and I was instrumental in setting up the new

premises and the layouts. We supplied the Sky chefs, Nino’s (to name a few) with fresh baked

products. I developed a sourdough range of products for the hospitality industry, taking over full

management and control over the day to day activities within the organization to include:

8.1 Operations: Directs the operation of the factory’s facilities and processes

8.2 Quality: Directs the inspection activities in the factory, in the testing of materials from the raw

state through to the finished product to ensure conformity to the prescribed quality standards

Ensuring that any deviations are reported quickly and accurately. Co-ordinates the activities of the

factory. Responsible for the development, implementation and maintenance of a corporate total

quality program. Formulates and maintains policy and procedures in this regard, ensuring that all

products and services meet quality standards.

8.3 Product design and development: Responsible for the overall research and development

function of the factory. Initiate and supervises research and development projects and feasibility

studies in liaison with the relevant divisions. Keeps up to date with advancements in relevant

Technology and techniques. Executes, either directly or through subordinates, the technical work

required to develop new products, improve existing products or reduce costs of existing products

without compromising the quality of the products and in accordance with sales/marketing

projections and plans.

8.4 Production Planning: Carries out production planning and control duties through subordinates

by recording the movement of products through the production process against pre-planned

schedules. Identifies production backlogs or shortfalls in quantities, due to rejections, and advises

subordinates of remedial action that can be taken. Manages the various production activities of

The factory through subordinate production staff in order to achieve planned production targets

and to ensure the effective use of available resources

8.5 Safety & Hygiene: Oversees & ensures compliance with health & safety standards

8.6 Logistics & distribution: Directs and oversees the full logistic & distribution function.

8.7 Strategic management: Directs the development of short and long range objectives, policies,

budgets and operating plans for the factory in liaison with the CEO. Responsible for overall

profitability of the factory.

8.8 People management: Establishes an organization hierarchy and delegates limits of authority

to subordinate executives regarding policies, contractual commitments, expenditures and

personnel matters.

9. 01 Mar 2014 to 29 Mar 2018: Nello’s Artisan Breads – Self Employed/Owner

I was the owner of Nello’s Artisan Breads. A small “destination” bakery down in Southport,

KwaZulu-Natal’s Hibiscus Coast. A small family run business, where we are impacting and

educating our small community about breads and creating a new look at bread… sourdough breads.

We service lots of retired people and then visitor’s in-season. Within 2 years of full operation,

Nello’s has grown from strength to strength an expanded to offering coffee and oven baked pizza’s.

The experience gained throughout my profession is now harvesting as I improve and increase our

bakery menu. With God at the wheel, our little bakery has heart and a soul… where customers are

family and leave with warm memory of their experience!

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10. 01 Apr 2018 to July 2019: Spar Power Group Kwa Mashu, Durban Confectionary Production

Manager

Reference: Godfrey Mkhize *reference letter attached

I was employed by the Spar Power Group, based in their Kwa Mashu Bakery, as a confectionary

production manager supplying and overseeing 5 stores within the KwaZulu-Natal area. I grew

business for the Spar Power Group by increasing production and developing new products

eventually decreasing their outsourced baking products.

Duties:

10.1 Operations: Directs the operation of the factory’s facilities and processes

10.2 Quality: Directs the inspection activities in the factory, in the testing of materials from the

raw state through to the finished product to ensure conformity to the prescribed quality standards

ensuring that any deviations are reported quickly and accurately. Co-ordinates the activities of the

Factory. Responsible for the development, implementation and maintenance of a corporate total

quality program. Formulates and maintains policy and procedures in this regard, ensuring that all

products and services meet quality standards.

10.3 Product design and development: Responsible for the overall research and development

function of the factory. Initiate and supervises research and development projects and feasibility

Studies in liaison with the relevant divisions. Keeps up to date with advancements in relevant

technology and techniques. Executes, either directly or through subordinates, the technical work

Required to develop new products, improve existing products or reduce costs of existing products

without compromising the quality of the products and in accordance with sales/marketing

projections and plans.

10.4 Production Planning: Carries out production planning and control duties through subordinates

By recording the movement of products through the production process against pre-planned

schedules. Identifies production backlogs or shortfalls in quantities, due to rejections, and advises

subordinates of remedial action that can be taken. Manages the various production activities of

the factory through subordinate production staff in order to achieve planned production targets

and to ensure the effective use of available resources

10.5 Safety & Hygiene: Oversees & ensures compliance with health & safety standards

10.6 Logistics & distribution: Directs and oversees the full logistic & distribution function.

10.7 Strategic management: Directs the development of short and long range objectives, policies,

budgets and operating plans for the factory in liaison with the CEO. Responsible for overall

profitability of the factory.

10.8 People management: Establishes an organization hierarchy and delegates limits of authority

to subordinate executives regarding policies, contractual commitments, expenditures and

personnel matters.

11. 03 Sep 2019 to date: DAL Group – Khartoum, North Africa – Production/Operations Supervisor

Reference: Amir Diglal *reference letter attached

My current duties are:

11.1 Operations: Directs the operation of the factory’s facilities and processes

11.2 Quality: Directs the inspection activities in the factory, in the testing of materials from the

raw state through to the finished product to ensure conformity to the prescribed quality standards

ensuring that any deviations are reported quickly and accurately. Co-ordinates the activities of the

factory. Responsible for the development, implementation and maintenance of a corporate total

quality program.

11.3 Product design and development: assist the product development to develop new products

and t r a i n p r o d u c t i o n s t a f f i n a c c o r d a n c e w i t h t h e S O P .

11.4 Keeps up to date with advancements in relevant

Technology and techniques. Executes, either directly or through subordinates, the technical work

required to develop new products, improve existing products or reduce costs of existing products

Without compromising the quality of the products and in accordance with sales/marketing

projections and plans.

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11.5 Production Planning: Carries out production planning and control duties through subordinates

by recording the movement of products through the production process against pre-planned

schedules. Identifies production backlogs or shortfalls in quantities, due to rejections, and advises

subordinates of remedial action that can be taken. Manages the various production activities of

the factory through subordinate production staff in order to achieve planned production targets

and to ensure the effective use of available resources

11.6 Safety & Hygiene: Oversees & ensures compliance with health & safety standards

11.7 Logistics & distribution: Directs and oversees the full logistic & distribution function.

11.8 People management: Establishes an organization hierarchy and delegates limits of authority

to subordinate executives regarding policies, contractual commitments, expenditures and

Personnel matters.

On a personal note:

I had taken up an opportunity work in Sudan and enhance my baking skills by learning about

traditional breads and overseeing their baking plant. In order to grow within myself as well, I took

up a challenge to learn in an environment that was weather demanding, culturally different and

working with more traditional methods.

I absolutely love my experience in Sudan and took the demands by the horns, feeling victorious

over that knowledge I gained and value I added to the bakery plant and DAL Group.

I have trained staff and overcome the language barriers and respected and embraced the

Sudanese people.

I have successfully implemented new systems like lean production systems, QMS, helped develop

a SAP system for the Commercial Bakery, was involved in product development & launches in the

market for a local products called Kisra, Rugag as well as 3 flavors of bar cakes.

My time spent in Sudan is priceless.

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Contact this candidate