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Customer Service Portfolio Management

Location:
Sri Jayawardenepura Kotte, Colombo, Sri Lanka
Salary:
will confirm
Posted:
November 16, 2023

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Resume:

HETTIYAKANDAGE ASUN

CHATHURANGA NONIS

Enthusiastic postive individual and qualified financial professional with over 15

years of experience in Banking and Finance industry. Hands-on experience in AS400

and utilizes superior communication sls to build meaningful, trusting,

relationships that exceed client demands.

Highly shld in Branch Banking Operations, Corporate, SME, Mortgage lending,

Development Loans, Agricultural loans, Retall lending portfolio management, Credit

Risk Management, nd international Trade payment methods with outstanding

team leadership abilties to meet targets consistently -

High competency in delivering excellent customer service with extensive industry

‘experience and expert knowledge on financial market. Resourceful and ableto “CONTACT DEAILS

solve problems creatively with exceptional Operational & Administration skills

‘Address: No.27/9, ubliRoad,

EXPERIENCE, Koralawella, Moratuwa,

Executive Offcer- Credit Department - 11/2021 - Present a

Commercial Bank of Ceylon PLC- Colombo, Sri Lanka Phene 0 eerie ieee (een)

494********* (Residence)

‘= Client Portfolio management and monitoring all banking operations. Emel: asunnonis@gmailcom

‘Interviewing customers for banking requirements and answering customer Linkedin: yoww.inkedin.com/in/asun-

Inquires (callsemails and branch visits) shathuranga-nonis

Providing credit request approval & rejections at inital level

Carried out rigorous financial and credit analysis pee oes:

Preparation of credit memorandums/apprasals by structuring financial

facilities for Corporates, SMEs, and Retail Customers meee eee

* Loan disbursement, Reviewing and obtaining Security documentation and

‘maintain the renewals of Credit Lint Binder Maal Sextet 2 el

'+ Follow up on Pre-Disbursement Loan conditions and Post Conditions Nationality: SriLankan

‘+ Performed as Supervisory manager to junior executive staffs to ensure Gender Male

that they perform according to Credit Policy & Lending Guidelines Nic 81093596

‘+ Identifying various types of Risk factors and proposing strategies to Passport. 10500564

mitigate identified risks while implementing best practices.

‘+ Setting branch budgets and evaluating performance against et targets, SKILLS

‘overseeing financial accounts, and managing credit faciltes.

‘+ Providing all data related to Branch Credit Management/Credit Risk + Client Relationship Management

Controlingto Senior Management in mode of analvtical report method « credit Evaluations and Analysis.

Ser + Credit Portfolio Management

Credit Support Assistant, 07/2018- 10/2021 ‘+ Credit File Management

‘Commercial Bank of Ceylon PL.C- Colombo, Sri Lanka ‘= Debt Recovery Management

‘+ Aged Debt Management

‘+ Handling & preparation of alltypes of credit appraisals of the entire «© NPL monitoring & Restructuring

branch banking network including Retall, Agricultural, Development, SME,

‘and corporate clients.

‘+ Analysis of SME credit appraisals of entire branch network inching the

‘Collections, Negotiation, and Recovery

‘Attention to detail

risk assessment and financial analysis ofthe clients of the bank. Fronetiie sell starts & Mii Teeter,

‘Innovative solutions

Junior Executive Assistant, 01/2011 - 10/2021 ‘+ Market and industry research

‘Commercial Bank of Ceylon PLC - Colombo, Sri Lanka ‘* Process optimization & Problem solver

+ Interviewing, initiating, analyzing, and processing the lending proposals in * RePort Wrting & Presentation

Retail, SME and Corporate clients of the banks and submit credit © Decision Making & Leadership

appraisals to the relevant approving authority. (Kalypto Credit) + Word, Excel, and PowerPoint etc.

‘+ Carrying in depth analysis of credit appraisals and risk assessments of» AS400& Aliant Branch Teller

commercial banking clients

Strong Data Processing capacty

* Maintain and monitoring ofthe quay of the banking credit portfolio in CERTIFICATES

accordance withthe credit policy, procedures, guidelines ofthe bank.

‘© Preparation of branch budget reports for the financial period

‘© Active member of the branch marketing team and setting up strategies to Certificate of Appreciation, 2006

achieve branch targets, Prince of Wales College

‘Banking Trainee, 09/2008 - 12/2010 Certificate of Spoken English, 2002

‘Commercial Bank of Ceylon PLC- Colombo, ri Lanka ‘The School of Effective English

Communication

Open alltypes of personal & non-Personal banking accounts, Digital

Banking Products, Card Products & Investments Products Coctieane ot Perscoaticn et

Seed sia ela SPs thom gu 200

‘+ Handling branch P & L accounts, Balancing G/L accounts & Posting month The University of New South Wales

fend entries and maintain records.

PROFESSIONAL AFFILIATIONS

EDUCATION

‘English Language Course, 2008 (Pre-intermediate Level MBA (General)

Pre-intermediate Level 2) British Counell- Colombo. University of Bedfordshire

United Kingdom,

‘+ Certificate Course in English Language Course, 2008 (Intermediate Level) (Membership No - 2134836)

Institute of Human Resources Advancement — University of Colombo,

ip (FM)

‘+ General Certificate of Education Advanced Level, 2007 Wigan & Leigh College

Department of Examinations, Sri Lanka. United Kingdom,

(Membership No ~08/06/DIFM/120)

‘+ National Certificate in Computer Applications, 2005

Ministry of Education & Higher Education, Sri Lanka. samocine een Wee)

Sri Lanka Institute of Bankers

Sritanka

‘+ General Certificate of Education Ordinary Level,

General Certificate of Education Ordinary Level, 2008 (ieribership Nos oasi67}

Department of Examinations, Sri Lanka,

‘© London Test of English, 2003 (Level Al, Level 1 & Level 2),

Edexcel international - United Kingdom.

PROFESSIONAL EDUCATION

‘+ Master of Business Administration, Business Administration, 2023,

University of Bedfordshire - United Kingdom.

‘+ Diploma in Applied Banking & Finance, 2021

Institute of Bankers of ri Lanka - Colombo, Sri Lanka.

‘+ Intermediate in Applied Banking & Finance, 2017

Institute of Bankers of Sri Lanka = Colombo, ri Lanka.

‘© Diploma in Financial Management, 2008

Wigan & Leigh College ~ United Kingdom

REFEREES

(Mr. Sivasubramaniam Ganeshan

Assistant General Manager - Personal Banking IV / SME

Commercial Bank of Ceylon PLC

947******** (Mobil) / +941******** (Office)

Sivasubramaniam Ganeshan®combanknet

Mrs. Nelum Wasala

Chief Manager - Centralized Credit Processing Unit

‘Commercial Bank of Ceylon PLC

+547******** (Mobile) / 941******** (Office) Ext: 207

‘Nelumm ad066k@r.postjobfree.com

DECLARATION

hereby certity that all the mentioned details above are true and accurate

according to the best of my knowledge.

Bee

SIGNATURE



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