Cleaning Supervisor A Team
Resume:
EL MOUSTAOUI OMAR
Tangier, Morocco
WhatsApp +212-*-**-**-**-**
Skype live:.cid.3e72d104047ddd53
E-mail ***********.****@*****.***
ABOUT ME
Professional hospitality supervisor with extensive experience in managing more than 30 persons during a shift. Experience as a Cleaning Supervisor and Assistant Restaurant Manager and can adapt to any situation and can wear different hats during any given shift. PROFESSIONAL EXPERIENCE
Hotel Royal Tulip 5* Tangier, Morocco
Chief Steward (Cleaning Supervisor) Jul 2017 to Present
Supervise, train, and manage a team of over 30 personnel
Coordinate the activities and delegate duties
Monitor supply closet and ensure it is properly stocked
Provide prospective cleaning supplies
Inventory of all materials and ensure levels are maintained
Ensure all staff adhere to the HACCP system and are working in a safe environment
Management of equipment, personnel, and maintenance products
Ensure preventative maintenance is completed on all equipment Hotel Grand Mogador 5* Tangier, Morocco
Chief Steward (Cleaning Supervisor) March to Jul 2017
Supervise, train, and manage a team
Guarantee the application of hygiene rules are in force
Apply the HACCP system "system that identifies, evaluates and controls significant hazards with respect to food safety".
Manage and maintain all operating equipment in restaurants
Establish the necessary equipment orders and maintenance products and have them validated by the higher hierarchy
Mediterranean Morocco Services Tangier, Morocco
Assistant Manager 2014 to 2016
Supervise, train, and manage a team of 65 personnel who prepare, package, and serve food
Visually inspect food items/trays for quality
Ensure that general, personal and food hygiene are in check
Treatment of food costs with my superiors
Ensure proper storage and rotation of food items Hotel Palace Calife 5* Tangier, Morocco
Accommodation Manager 2012 to 2014
Manage, supervise, and train personnel from reception, concierge, floors, and lingerie
Coordinate between the different hotel services to ensure high quality service
Ensure better reception to customers and a good quality of services offered to clients within my department
Investigate all complaints, comments and remarks made by customers; decide, and take the necessary actions
Check the management of the room occupancy schedule
Participate in the development of turnover and occupancy rat EDUCATION
Sidi Mohamed Ben Abdallah University Fes, Morocco
Bachelor’s degree in Sociology 1999
Higher Institute of Applied Technology Fes, Morocco Electro Mechanic 1995
Bir Anzarane High School Sefrou,Morocco
Bachelor in experimental science 1991
LANGUAGES
Arabic: Mother Tongue
French: Reading, writing, speaking
English: Reading, writing, speaking
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