Meghan Lindner

ad0643@r.postjobfree.com •Linkedin.com /in/meghan-lindner

Pittsburgh, Pennsylvania 15237 • 412-***-****

Summary

Qualifications Profile

Project Coordination Event Management Marketing Business Administration

Throughout my extensive career, I have established a reputation as a transformational leader who is driven by challenges, always wants to learn to keep up with ever changing industry products or procedures, who is undeterred by obstacles, and committed to furthering standards of excellence. My expertise encompasses aspects from several industries: healthcare, non-profit, oil & gas, construction, finance and hospitality. Furthermore, my ability to build consensus among executive teams, stakeholders, physicians, board members, other members of management, patient’s care team and family to promote transparency and influence positive chance has been repeatedly proven through written and spoken communication by the positions I have held. Adaptable, “take-charge” coordinator with a talent for special-event management and a focus on outstanding customer service; trusted as a “go-to” business professional. Stellar record of tracking project details, planning meetings, organizing events, maintaining databases, preparing reports and arranging promotional items ready. Catapulting under-performing staff to identify service needs, focusing on individual strengths and redirection, resulting in a win: win situation for all. Establish positive key stakeholder relationships and deliver a fresh and responsive approach to recognize and encourage the value of individuals and teams, whilst maintaining sustainable levels of profitability.

Areas of Expertise & Skills

•Strategic Business Planning

•Operations Management

•Meetings, Workshops, & Seminars

•Marketing & PR Initiatives

•Event Planning & Execution

•Team Leadership & Training

•New Product Launch

•Administrative Support

•Documentation & Reporting

•Relationship Building

•Contract Negotiation

•Time Management

•Budget Management

•Organization

•Attention to Details

•Communication

•Ability to Listen and Offer Solutions

•Adapt Quickly to Ever -Changing Environment

•Thinking Outside of the Box to Problem Solve

•Excellent Customer Service

•Self-Starter

Career Experience

Oncology Patient Care Navigator II, Allegheny Health Network I Pittsburgh, PA January 2019 – Present

Spearhead all activities for high-risk populations and community outreach to connect patient to appropriate clinical care. Support all aspects of patient’s care by coordinating with nurse navigator and other members of the health care team.

●Provided support to the patient’s family members and caregivers in addition to identifying problems and opportunities and taking appropriate actions.

●Enhanced patient experience by guiding teams of navigators, liaisons, and other members of patient’s care staff.

●Assessed the patient’s insurance concerns and issues and ensured quick resolution; acted as a liaison between the hospital and post-acute providers.

●Participated in community events, representing Allegheny Health Network Cancer Institute with promotional items, informative pamphlets, social media marketing., and lead contact for the event.

Marketing Coordinator, Brokers Source, Ltd. Pittsburgh, PA October 2015 – August 2018

Organized workshops, meetings, and educational seminars for the insurance industry awareness. Delivered assistance through planning and coordination while continually tracking and thoroughly analyzing the services rendered to industry professionals. Examined and evaluated incoming documents to ensure accuracy and appropriateness of data. Devised insurance forms and documents to uphold retention of business.

●Strategized and executed two conference events each year with an average attendee rate increase of 15% at each resulting in an 22% overall new business sales.

●Drove an increase of 7% in annuity sales and 15% in life insurance sales.

●Efficiently promoted harmonious interpersonal relationships as well as fostered and retained an excellent rapport with industry professionals.

●Managed production for entire event cycle for 5-6 events each year (pre-event planning to post-event wrap up) i.e.; venue research, contract negotiation, registration, onsite/day of event support, budget management, and reconciliation.

Operations Director, Mouganis Financial Services Pittsburgh, PA September 2012 – December 2014

Cultivated lucrative working relationships with clients; followed up on action steps resulting from client meetings (i.e., complete paperwork, and emails); delivered continuous support and service to a financial advisor and president. Organized training for new employees on financial software and office procedures in addition to designing office policy and procedure handbook. Designed client and other external communications, adhering to all written and oral communications related to SEC rules and regulations.

●Monitored practice operations to uncover areas of improvement, potential new market areas, and expansion of services; collaborated with the owner in building the business from the ground up and increased office staff to 3.

●Negotiated contracts with vendors in addition to aiding the expansion of the financial advisor-client portfolio base by 100% through direct acquisition and client outreach.

●Facilitated due diligence, contract negotiations, practice valuations, and staff development to achieve set goals.

●Overseen client experience from: pre-meeting paperwork and call, to initial meeting, and finally setting up client financial portfolio with financial planner.

Office Manager, MEG-NIK, Inc - McDonald’s Pittsburgh, PA March 2010 – October 2011

Managed and maintained payroll for 275+ employees, resolving issues and organizing employee files. Recorded payables into a proprietary accounting program ensuring timely payments.

●Championed month-end accounting to ensure all income and expenses accounted for.

●Created and ran HR and Accounting reports for President & Vice-President for employment related issues.

●Complied list of known vendors that worked with franchise, and shared with store General Manager and Assistance General Manager as to whom to contact when problem arose within the store.

●Cultivated relationships between Store General Managers and Assistance General Managers for needs to have a proper communication to run each store.

Unit Coordinator, UPMC Passavant Pittsburgh, PA October 2006 – January 2019

Served as a liaison to various UPMC departments and resources and provided support to various hospital staff. Streamlined nursing unit activities, including filing reports appropriately, scheduling tests and procedures, completing errands, scheduling patient transport, and maintaining appropriate logs.

●Excelled as a trainer, mentoring a dozen new Health Unit Coordinators.

●Ensured compliance with HIPPA and hospital policies and practices relative to medical records, patient care, and other sensitive information.

●Ensured the Health Care Compliance (HCC) guild lines known and enforced.

Education & Continuing Education Credits

Bachelor of Business Administration in Marketing

Kent State University, School of Business

Other School Attended with Subjects Studied

Community College of Allegheny County – Pre-Nursing courses

Robert Morris University – Nursing

Continuing Education Credits Earned Through West Penn Hospital System

Oncology Navigation 15 Contact Hours, April 2022

Fundamentals of Oncology 27.5 Contact Hours, September 2021

Volunteer Experience

P3R – Dick’s Marathon 2018 – Present, Race Tracker for National Races

North Hills Soccer Club 2016 – 2017, U8 Boys Soccer Commissioner & Board member

Animal Friends – No Kill Animal Shelter 2005 – 2007, Marketing, PR, Fundraising, Event Coordination, and Class Scheduling

Clearances

Basic Life Support (BLS) American Heart Association, November 2021 expires November 2023

Act 73 FBI Fingerprinting Criminal Background Clearance Certificate, January 2019 expires November 2024

Child Abuse Clearance Certificate Act 33 PA, September 2021 expires November 2023

Criminal Background Clearance Certificate Act 34 PA, September 2021 expires January 2024

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