RIDWAN OLANREWAJU OLAGOKE

NO. ** TINUMOLA STREET OFF TEMIDIRE ESTATE, CAPITAL HOTEL OSOGBO

OSUN STATE NIGERIA.

ad063i@r.postjobfree.com

+234 810-***-**** / +234 815-***-****

DOB: 31/10/1995

GENDER: MALE

PROFILE

Passionate at proccessing Customer transactions, counting money and maintaining balanced cash withdrawer with high level of accuracy (TAT). Trained in all aspects of opening procedures.

EDUCATION

2017 – Inview: B.Sc. Computer Science –

Osun State University.

2011 – 2013: ND Computer Science –

Osun State College of Technology.

2006 - 2009 WAEC

Ebute Elefun Comprehensive High School

2003 - 2006: JSS

Hamdallah International College

1998 – 2003: Primary School Leaving Certificate

Hamdallah Group of School

PROFESSIONAL SKILLS

Money Handling

oCompleted highly accurate, high volume money counts

oBalanced and organized cash register by handling cash, counting change and movement to- from Vault and TILL Register.

Customer Service

oGood listener and proper due diligent in customer engagement and filing.

oAssisted estimated 15-20 customers each hour and remained poised and professional even in high -stress situations and when dealing with irate individuals

oSolving more than 150 customers issues per-day such as ATM, Mobile App and others

Fraud Prevention

oObserved all procedures regarding financial and customer information to prevent possible breaches and data misuse.

oChecked amount, details for transaction (ZF1and identity Card)

oMonitor customer behaviors and upheld strict protocols to prevent theft of assets

WORK EXPERIENCE

April 2021- Oct 2021: Access PLC

Osogbo Branch

Post and Responsibilities

Teller (Bulk):

Cash Deposit, high volume money counts,

Ensuring proper receipt

March 2019 - April 2021: UBA PLC

Osun State College of Education Ilesha

Post and Responsibilities

Customer Service, Fund Transfer Officer, Front Teller:

Ensuring effective and timely service delivery to customers.

NIP, Western Union, E-Transact, REMIT, Pay-Direct and other Fund Transfers

Ensuring proper documentation of all new and

existing accounts.

Account management, opening and reactivation.

Payment of customers on request

Ensure proper and accurate balancing of cash transaction

Receipt of cash (Slip) proper document

Daily preparation of cash proof

Processing of all clearing activities and funds transfer processing.

Call over of daily transaction

Feb 2016 – March 2019: UNITY BANK PLC

Amututu street off Oore Palace, Otun -Ekiti

Post and Responsibilities

Direct Sales Executive:

Customer acquisition through sale of the bank’s products

and find potential customers for the bank

Bundling electronic products (USSD, Mobile App, Pos)

Participate in market storms and drive awareness for the

Bank product and services

Provide sales leads for Team Lead, Supervisors and Branch Managers

Ensure consistent high-quality service

2015 – 2016: IBAT Travels and Tours Company.

42 Olowu Street Opebi, Ikeja Nigeria

Post and Responsibilities:

Administrative Officer.

This role involved: Filing the company’s confidential

and financial records, responding to customer enquiries by phone and email, making bookings and taking payments

for customers intending to travel and issuing receipts.

Key strength:

Detail-oriented.

Multitasking.

Technical skills.

Teamwork.

Interpersonal skills.

Effective communication.

Cash handling

Lateef Sulaiman Kayode

Federal Institute of Industrial

Research,

Southwest Zonal Office.

Akure, Ondo State.

070********.

Adeyemi Abolanle

Branch Manager

Unity Bank Plc

Otun-Ekiti.

080********.

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