RESUME

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Sai Kiran Reddy

Career Objective

A result oriented professional with proven abilities in Planning, Managing efficient Operations, Team building, and also identifying areas of strength & weakness in implementing proper company policies, standards, changes in operations if needed. Demonstrating real life possibilities in motivating the staff which optimize productivity bottom line.

Technical skills

Operating systems Windows NT, Windows 2007, XP, MS Office. Work Experience

1) worked at : Nanotel hotels & resorts pvt ltd

Industry : Hospitality

Designation : Trainee Lead

Experience : 6months Industrial Training

Responsibilities

General Administration Responsibilities.

An effective communicator with exceptional relationship management skills & maintaining cordial business relations with clients.

Take in-bound and make out-bound calls, handle visitors, organizing meetings, travel management and conferences etc.

Follow-up of hotel bookings, Reservations, payments and queries for ensuring smooth operations.

Maintenance of Attendance register, Timing register, Overtime register & Billing format.

Focuses on the applicant's ability to manage front office staff and keep the daily operations running smoothly from check-in and check-out RESUME

Incoming & outgoing documental entry.

Maintenance of appropriate security procedures as required.

Sorting-out the bills, letters & documents etc.

2) Worked at : Elite Ambience

Industry : Hospitality

Designation : Front Office Manager

Experience: 05/06/2012 To 10/09/2014.

Responsibilities

Occupy the hotel lobby and other public areas, particularly at busy times.

Engage Guests in conversation and provide general assistance.

Manage, record, and resolve promptly all Guest complaints.

Meet and greet VIP Guests and major corporate clients upon arrival.

Coordinate the services and special facilities provided to long-stay Guests.

Monitor Guest satisfaction reports and implement actions to improve results.

Handle, record and follow through with management issues or emergencies that Rarise.

Conducting any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.

3) Worked at : Yum Restaurants (KFC)

Industry : Restaurant Chain

Designation : Shift Manager

Experience: 14/10/14 To 10/04/2016.

Responsibilities:

Maintain & monitoring store staff of about 14people in an shift.

Identifies current and future customer service requirements by establishing very good rapport with customers.

Protects employees and customers by providing a safe and clean store environment.

Participating in promotion activities like in-store product displays, leaflets distribution, road show activities etc.

Maintain the stability and reputation of the store by complying with legal requirements.

Contributes to team effort by accomplishing related results as needed. RESUME

Worked at: SWAGTH GRAND.

Industry: Hospitality

Designation: Banquet Manager.

Experience: 20/04/2016To 18/10/2019.

Responsibilities:

Responsible for resort operations.

Training and motivate resort management team and staff.

Complying with all procedure sand standard the staff manuals.

Maintaining excellent communication between resort management team, and with resort staff.

Checking all fire safety documentation in resort.

Ensuring health and hygiene standard Parameter.

Responsible to have regular positive contact with guests throughout their stay.

Working At .Asian cinemas Pvt Ltd

Industry: Hospitality

Designation: Asset F&B manager

Experience: 30/10/2019 To 30/10-2021.

Responsibilities:

Maintain & monitoring The 8 Districts of Asian Cinemas.

Identifies current and future customer service requirements by establishing very good rapport with customers.

Protects employees and customers by providing a safe and clean store environment.

Doing an Audits of All Theaters and Giving the Reports.

Following up All the food courts at theater.

Working At. KFC Devine International Pvt Limited.

Industry: Hospitality

Designation: Restraint manager.

Experience: 10/01/2022 To 15/09/2023.

RESUME

Responsibilities:

Maintain & monitoring store staff of about 14people in an shift.

Identifies current and future customer service requirements by establishing very good rapport with customers.

Protects employees and customers by providing a safe and clean store environment.

Participating in promotion activities like in-store product displays, leaflets distribution, road show activities etc.

Maintain the stability and reputation of the store by complying with legal requirements.

Contributes to team effort by accomplishing related results as need

Maintain Food cost and PNL of Restaurant.

Handling All Restaurant Parameters.

Academic Qualification

Advanced PG Diploma in Hotel Management from HBM Of hotel management. Duration: 2009 to 2012.

Higher secondary education Intermediate Board in 2009.

SSC Board of Secondary Education in 2006.

Personal Details

Name: C. Sai Kiran Reddy

Date Of Birth: 16-03-1991

Sex: Male

Nationality: Indian

Languages: English, Hindi & Telugu

Declaration

I hereby declare the above information is true to the best of my knowledge. Place:

Date: (SaiKiran Reddy. C)

RESUME

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