TIMOTHY

CROSS

T

C Sacramento, CA *****,

916-***-****

ad061t@r.postjobfree.com

PROFESSIONAL SUMMARY

Focused individual with proven experience in the on-call transporting of passengers between airports, hotels, homes, and businesses etc. Possessing excellent customer service skills, valid license, Executive Chauffeur experience, and a clean driving record. Reliable in maintaining impeccable vehicle operational standards and going above basics to secure customer loyalty to rideshare services. Also served as Residential Counselor for (At-Risk) youth population and committed to upholding the highest safety standards while on the job. Lastly, sales experience also attained while working under management with an elevator sales pitch in a mall-store setting to potential buyers.. SKILLS

• Mileage and Service Logs • Stocking and Replenishing • Transporting Passengers

• Student Assistance • Positive Reinforcement Methods • Microsoft Office Suite

• Problem-Solving • Time Management • Commercial Driving Experience

• Community Service • Sales • Conflict Management

EXPERIENCE

Cashier Team Lead & Parts Delivery Driver January 2022 - May 2022 Auto-Parts Delivery Driver – Napa Auto Parts

Filing and searching for specific auto-parts as requested via store inventory for delivery and in-store purchasing. Led opening and closing procedures and conducted auto-part delivery drops, cash/inventory monitoring. Operated POS cash register and equipment to collect payments.

•

Lead Sales Associate September 2021 - December 2021 Bumpboxx Bluetooth Speakers Sacramento, CA

• Kept sales floor organized and orderly,

Merchandised products according to planograms and store procedures, arranging featured items in high-traffic areas to boost sales.

•

• Used POS systems to process sales transactions, confirm pricing and manage inventory. Residential Counselor April 2021 - August 2021

Paradise Oaks Youth Services

Providing mediation, consultation, and crisis support for at-risk youth living there. Enforced policies and safety standards through group home protocols and room rounds. Planned a variety of fun social activities and outings to reward well behaved youth living in the group home.

•

Executive Chauffeur June 2018 - October 2018

RLM Executives Luxury Shuttle Transportation

Pre-arranged House Car service transportation for select 5-Star hotels & clients in core of Downtown San Francisco with The St. Regis Hotel, The Ritz-Carlton Hotel, and The Fairmont Hotel for example. Keeping vehicle interiors in clean operating condition, minding etiquette to develop exceptional customer service.

•

Rideshare Driver October 2015 - April 2023

Lyft & Uber, San Francisco & Sacrmento, CA

Achieved high customer service ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service. Maintained excellent condition of vehicles through re-fueling, cleaning, and repairing. Planned routes based on knowledge of local areas, GPS information, and customer preferences.

•

Intern April 2014 - December 2014

New Faze Development Sacramento, California

Utilizing marketing theory for New Faze Development youth led marketing of new homes. Community service, awareness, and outreach. Conducted extensive research for startup company projects.

•

EDUCATION

Bachelor of Arts (B.A.) Degree - Design Studies & Design Management December 2015 Arizona State University, Tempe, AZ

Honors – Golden Key International Honor Society

Cumulative 3.67 GPA upon Graduation.

ACCOMPLISHMENTS

Maintained 5 star rating over 7000+ rideshare fares. Generated consistent referrals and repeat business by providing friendly and convenient service. Collaborated with a team of Counselors & Clinicians in the development of youth in group home setting. Advanced development in the "elevator pitch" developed with the fast-paced sales environment.

•

Contact this candidate