Emmanuel Onelum

Los Angeles, CA

818-***-****

ad061e@r.postjobfree.com

Education

Juris Doctor (JD) in Law

University of West Los Angeles, CA

Master of Business Administration (MBA) in Finance and Management

Keller Graduate School (DeVry University), West Hills, CA

Bachelor of Science in Computer Information Systems

DeVry University, West Hills, CA

Skills

Management and Leadership:

Leading teams to achieve sales and margin goals.

Staff training and development

Regulatory policy and compliance expertise

Facility management

Financial statement analysis

Staff retention and development

Sales and Customer Relations:

Business-to-business sales tactics

Client rapport-building

Sales quota management

Closing techniques

Client relations selling techniques.

Customer needs assessment

Financial and Data Analysis:

Proficiency with CRM

Business analytics

Budget management

Technical Skills:

Proficiency in Microsoft Suite (Word, Excel, Access, Outlook, PowerPoint, Publisher)

Programming languages: C++, SQL

Database management: Oracle

Kronos

Administrative software.

Experience

Hertz, Chatsworth, CA

Branch Sales Manager

Sept. 2015 - Present

Led a team to exceed monthly sales and margin goals.

Ensured exceptional customer experiences, making Hertz the top car rental company.

Developed local relationships to grow sales.

Managed hiring, training, and staff development

Upheld company standards for vehicle presentation

Rite Aid, West Los Angeles, CA

Assistant Store Manager

Sept. 2012 – Aug. 2015

Assisted the Store Manager in daily operations.

Ensured excellent customer service and maximized store performance.

Managed cash transactions and bank deposits

Merchandise display and inventory management

Vendor invoice verification

Analyzed operating reports for improvements.

Best Buy, Woodland Hills, CA

Sales Supervisor (HT and Appliances)

Oct. 2010 - June 2012

Managed, trained, and supported sales staff.

Oversaw store operations, including customer service and administration.

Responsible for merchandising, inventory, and loss prevention

Focused on training, development, and budgetary goals.

US Bank, Los Angeles, CA

Branch Manager

Feb. 2008 – Feb. 2010

Led a branch with a staff of 6, focusing on sales, customer service, Bank regulatory policies, like Dodd-Frank act, Anti- money laundering and KYC regulations and compliance, and facility management.

Managed branch balance sheet and financial statements.

Achieved 100% staff retention.

Pinnacle Award winner (2008) with top 10% production in Direct Deposit Accounts and Credit

HSBC Bank (HFC), Glendale, CA

Branch Manager

July 2004 – Feb. 2008

Managed daily sales office activities.

Monitored sales results, production levels, and profit opportunities.

Worked closely with underwriters to meet and review documents.

Trained and developed sales staff for effective solicitation and marketing.

Understanding and adhering to all Fair lending Laws, Equal Credit opportunity (ECOA)Fair housing Act to aid with compliance.

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