CAREER OBJECTIVE

Detail-oriented office support professional with 5+ experience

providing reliable and efficient administrative support to executives, managers, and teams. Developed strong decision-making abilities and a talent for developing and keeping client relationships. Conferred with clients by phone and face-to-face to supply information about products and services. Adept at streamlining office operations, managing calendars and providing administrative support. Experienced in coordinating projects, preparing reports and maintaining filing systems. Committed to delivering high-quality results in a timely and efficient manner. Can work for any employer in the United States.

EXPERIENCE

Administrative Specialist/HR Intern

May 2021 - March 2023 Alliance Energy

Junior Administrative Assistant

October 2019 - April 2021 Global Soft Tech Solutions

Resolving customer complaints, managing database records, drafting status reports and maintaining office systems, files to ensure efficiency

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Schedule and organize weekly briefings, monthly Committee meetings and travel plans for executives and teams

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Coordinating with HR for employee training and development programs

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• Tracking employee training progress and compliance Maintaining solid customer relationships by handling questions and concerns with speed and professionalism

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Managed Inventory and generated records on excel for marketing team on daily basis

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• Data entry and research as needed to troubleshoot client problems

• Manage data in spreadsheets and reports.

I have Assisted in performance of all administrative duties as assigned

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Answered calls and responded to emails and scheduled appointments

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CONTACT

+1-816-***-****

ad0617@r.postjobfree.com

SKILLS

Other skills: Ability to Work Under

Pressure, Decision Making, Time

Management, Self-motivation Conflict

Resolution, Leadership, Adaptability,

Teamwork, Creativity

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MS Office Suite (Teams, Word, Excel,

PowerPoint, Access, Outlook).

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• Data Collection

• Meeting Planning

• Data Entry

• Administrative Arrangements

• Verbal and Written Communication

• Event Coordination

• Calendar Management

• Event Planning

• Staff Scheduling Procedures

• Meeting Coordination

• Travel Arrangements

• Customer Relations

• Employee Records Management

• Appointment Scheduling

• Administrative and Clerical Support

• Workload Management

• Administrative Leadership

• Scheduling

• Bookkeeping

• Collaboration and Interaction

HANNAH NAGABATHINI

Front desk clerk

July 2017 - August 2018 Red Lion Hotel

Customer care Representative

April 2015 - December 2017 Hertz Rental

Utilized Quick Books to keep records of employees and update company financial and expenses records

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Exposure in running payroll to employees and scheduling meetings for manager's new appointments

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Experienced in using Excel to keep reoccurring bills and expenses of the company

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• Supplied front-desk support and other clerical assistances needed Aiding with employee's issues and taking it to manager's desk to keep healthy workspace environment

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Gain complete knowledge on recruiting by worked closely with recruiters and marketing team

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Maintained face to face customer interaction and supplied excellent customer relationship

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Utilized excellent communication skills to interact effectively with guests from diverse backgrounds.

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Ability in hospitality and customer handling and keeping stable sales

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Handled customer relation issues in a gracious manner and in accordance with company policies

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Maintained knowledge of current sales and promotions, policies about payment and exchanges and security practices

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Managed about 6 employees' operations, timesheets and merchandise inventory management and responsible for train efficient associates

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• Any kinds of report preparation and send to authority in time.

As a call center representative, I worked in a fast-paced inbound/outbound call center

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Responding efficiently and accurately to callers, explaining practical solutions, and ensuring that clients feel supported and valued

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Engaged in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed

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Building lasting relationships with clients and other call center team members based on trust and reliability Utilizing software, databases, scripts, and tools appropriately

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Understanding and striving to meet or exceed call center metrics while supplying excellent consistent customer service

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Making sales or recommendations for products or services that may better suit client needs.

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EDUCATION

Bachelor of Science in Management/Human Resources Candidate Expected graduation December 2023

Park University, Parkville, MO, US

REFERENCES

References available upon request

Contact this candidate