OSAYANDE IDIADO

Arlington, United States *****

862-***-**** - ad060k@r.postjobfree.com - WWW: Bold Profile WEBSITES, PORTFOLIOS, PROFILES

https://www.linkedin.com/in/osayande-idiado-20822b223 PROFESSIONAL SUMMARY

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem- solving to address business challenges. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

TECHNICAL/OTHER SKILLS

SAP Ariba

Power Point

Microsoft Word

Operational Leadership

Proficient in data entry

Attention to details and active listener

Microsoft Excel and SQL package

Outlook

Netsuite

Good communication skills (both

verbal and written)

Customer Relations

Profit and Loss Reporting

File and Data Retrieval Systems

Database Administration

Administrative and Clerical Support

Customer Service

WORK EXPERIENCE

11/2020 to 03/2023 Accounts Administrative Officer Gospel Pillars International Ministries – Grand Prairie, TX Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Worked on Query from databases to reconcile, import files to bank, and created reporting .

Successfully reconciled ministry account statements Standardized office structures and processes to promote collaboration and increased performance.

Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.

Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement. Identify discrepancies with invoices and payments

Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns. Successful processed temporary payment agreements and deferments. Collected data, input records and protected electronic files. Assisted with documentation preparation for internal and external auditors. Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Maintained protocol throughout routine work days and special events. Planned and executed events for employees and clients and managed logistics and vendor relations.

Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.

Successfully performed billing, collection and reporting activities. 04/2019 to 10/2020 Account Payable Specialist

Law Office Of M.M. Michaels – Midlothian, TX

60 WPM

10 key calculator

Data entry.

Successfully Posted all journal entries and accruals at the end of the month. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Reconciled vendor statements, researched price/quantity discrepancies and took corrective action to resolve the discrepancies.

Ensured bills and payroll are paid in a timely and accurate manner while adhering to departmental procedures.

Processed invoice data capture, coding, approving invoices with correct cost center.

Assigned tasks and directed team of office clerks. Maintained CRM database with customer updates and report generation. Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.

Processed transactions and performed accounting duties such as account maintenance, recording entries.

Set up new vendor accounts, using W9 or 1099 and GL coding. Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.

Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices. Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs. Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.

Implemented and executed reviews of computer systems for compliance with state and federal regulations.

08/2013 to 04/2019 Senior Executive Officer (Accounts) University Of Benin – Benin City, Nigeria

Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies. Developed innovative sales and marketing strategies to facilitate business expansion.

Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.

Oversaw business-wide changes to modernize procedures and organization. Developed program to promote new managers from within, building and maintaining cohesive leadership structure.

Spearheaded change management and strategic turnaround for company during significant restructuring and downsizing.

Managed divisional marketing, advertising and new product development. Directed technological improvements, reducing waste and business bottlenecks. Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.

Developed comprehensive performance reports using Google Analytics to strategize resource allocation and establish performance metrics for clients. Increased business profits 90% by streamlining processes and trimming unnecessary positions.

Drove performance initiatives, facilitating 95% revenue increase. Maintained P&L and shouldered corporate fiscal responsibility, resulting in increase in productivity and developmental growth in the department. Led team of 25 other leaders reporting to Board of Directors on special task force during introduction of TSA (Treasury Single Account) system. 02/2012 to 05/2013 Administrative Supervisor/Customer Service Supervisor Royal Guaranty And Trust Limited – Lagos, Nigeria

Managed database records, drafted status reports on customer service issues. Assisted customers with questions about the company services. Collected data, input records and protected electronic files. Asked customers to provide feedbacks on agents and customer service experience. Produced and distribute correspondence memos, letters, Fax documents and forms. Resolve complaints and order issues .

Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

Maintained solid customer relationships by handling questions and concerns with speed.

Reviewed information, created models and contributed to decision-making process by forecasting trends.

Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Handled incoming and outgoing mail, email and faxes. Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president. Managed and reviewed filing and office systems.

Created and managed office systems to efficiently deal with documentation. Coordinated events and worked on ad hoc projects.

Worked with senior management to initiate new projects and assist in various processes.

01/2011 to 01/2012 Marketing Manager

Gabros Divine Technologies – Benin City, Edo State, Nigeria Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization. Managed workflow between staff, coordinating documents, planning and creative material distribution.

Utilized market trends and target audience statistics to effectively and appropriately market products.

Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets, and sales plans for business segments. Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.

Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.

Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.

Maintained complete database of files, contacts and project materials. Transformed corporate website and social media platforms to better engage customers and promote sales.

Generated reports detailing campaign performance, customer engagement and engagement trends.

Implemented creative partnership building, event sponsorship, activation platforms and consumer experience design.

Increased consumer leads through development of targeted advertisements and dealer direct response program.

Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.

Briefed senior executives on monthly projections, product launches and other marketing plans.

Developed network of related professionals to open up business opportunities. Submitted professional proposals and project scopes in response to Requests for Proposals.

Onboarded new customers efficiently by developing database listings, uploading information and defining related lists.

Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.

Developed consumer-tailored print marketing materials for targeted distribution. Assessed marketing copy, art comps and final designs and compared with established specifications.

Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets.

Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets and developing protocol. Cultivated and deepened productive client relationships to enhance collaboration and maintain responsiveness to changing strategies. EDUCATIONAL BACKGROUND

07/2021 Master of Science: Financial Analysis

New Jersey City University - Jersey City, NJ

03/2018 Master of Science: Finance

University Of Benin - Benin City, Edo State, Nigeria 11/2011 Bachelor of Science: Banking And Finance

University Of Benin - Benin City, Edo State, Nigeria CERTIFICATIONS

Certified Scrum Master(CSM) ScrumAlliance In Progress. Google Data Analytics Professional Certificate in Progress. Graduate Business Essentials (HBS), Harvard Business School - 2021 Foundations: Data, Data, Everywhere, Coursera-Google - 2023 Prepare Data for Exploration, Coursera-Google - 2023 Ask Questions to Make Data-Driven Decisions, Coursera-Google - 2023 Process Data from Dirty to Clean, Coursera-Google - 2023 Microsoft Excel Training

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