Michelle Timms

Charlotte, NC 704-***-**** ad05yc@r.postjobfree.com

PROFESSIONAL SUMMARY

Gallup Strengths: Achiever, Learner, Competitive, Restorative, and Analytical.

Challenger Sales Model Type: “The Challenger.”

President’s club medical sales professional with a background in clinical research. Proven success launching new products at startup, small, mid-sized and corporate pharmaceutical, and diagnostic laboratory companies in highly competitive markets.

Call point experience includes Long Term Care, Assisted Living, Nursing Homes, Cardiology, Rheumatology, Hospital/Institutional groups (IDN), Pulmonology, Pediatrics, Neurology, Otolaryngology (ENT), Psychiatry, Allergy, Dentists, OB/GYN, Internal Medicine, Primary Care, Clinical Administrative Directors, Hospital Administrators, Clinical

Directors, Phlebotomists, Specialty pharmacies and Pharmacy staff.

•New Product Launch

•Clinical Research

•Rare Disease

•Contract Negotiations

•Hospital access

•Diagnostic testing

•Specialty Sales

•Consultative Selling

WORK HISTORY

•KOL development

•Clinical Research

•Stakeholder Relationships

•Risk Management

QUEST DIAGNOSTICS / LABTECH DIAGNOSTICS 9/2020 – Present

Physician Account Executive - NC

•Negotiating contracts and pricing bids to acquire new accounts within a multi-state and local territory.

•Manage and train clinical office staff for diagnostic laboratory testing panel offerings to utilize Quanum EHR software and facilitate EMR integration for new office accounts.

•Strategize quarterly sales plans utilizing Salesforce CRM for call cycle and route planning to report weekly sales activity. Maintain email, phone and in person contact to grow and retain relationships.

•Collaborate with Account Manager for business development in new and existing accounts.

•Manages annual expense budget and submits concur expense reports for reimbursement on approval timelines.

•Call points and Sales Achievements:

Women’s Health, Gynecologists, Obstetricians, Maternal Fetal Medicine (MFM), Holistic Hormone/Vitamin specialists, PCP, IM, Physician owned group practices, Pain Management, Cardiology, Pediatrics, Gastroenterology (GI), Allergists,

ENT’s, Rheumatology, Toxicology (PDMP), Immunology (Immunocap), Allergy, Autoimmune, Hematology, Infectious Disease, Respiratory, PCR, Pharmacogenetics, Wound Care.

o 2020 growth of 700k to 1M startup territory NC/SC as Account Manager.

o 2021/2022 growth of 1M to 2.8 million territory after Quest merger finalized.

o 2022 accounts from Labtech and Quest merger earned President’s Club as individual contributor.

o Quota attainment at plan or greater than 120% entire tenure. Top 10-20% territory growth and retention for entire tenure nationally.

o Exceeded account management goal for merger and acquisition Q4 2021 > 120%; increase of new accounts and retention exceeded anticipated loss quota of 80%.

GALT PHARMACEUTICALS 12/2018-4/2020

Senior Specialty Pharmaceutical Sales Representative NC, SC Neuroscience CNS startup

•Promoted new product launch Doral® and AB generic Quazepam indicated for rare disease and common sleep patient types.to Neurologists, OBGYNs, MFM’s, Sleep Specialists, Psychiatrists, and Primary Care.

•Led new product launch for C-IV controlled substance sleep medication by establishing patient HUB services and specialty pharmacies to execute retention and growth strategies.

•Worked with hub pharmacy and in-network specialty pharmacies on prior authorization requirements.

•Traveled and managed a large geography.

•Liaison for managed care and complex reimbursement issues.

•Complied with OIG and FDA regulations governing pharmaceutical marketing, PhRMA code, pricing, reimbursement and financial assistance programs.

•Partnered with Medical Science Liaison (MSL) to proactively communicate approved disease education messages for therapeutic areas of interest including responding to therapeutic class reviews, unsolicited request or other compliant inquiries.

•Note: CPG Capital, LLC, a franchise of Galt downsized salesforce after FDA delay of future pipeline and pandemic.

•Sales Achievements:

O Ranked 1st out of 78 territories for new prescribers, Q2.

o Ranked 1st out of 50 nationally for most pharmacies to stock Doral® Q1,Q2.

o Top 5% territory overall growth and retention entire tenure.

CARWIN PHARMACEUTICALS (CONTRACT) 12/2017-12/2018

Pharmaceutical Sales Representative-Territory Manager NC, SC

•Multiple new product launch in multi-state territory, acquired Key Opinion Leader (KOL) in Primary Care and Pediatric Pulmonology to promote RyVent, Glycate, QuFlora, TriStart DHA and NuFera.

•Call points included: Hospital administrators, Women’s Health, Allergists, Otolaryngologists (ENT), pulmonologists, Dentists, Hematologists, OB/GYN, GI (Gastroenterology), IM (Internal Medicine) and PC (Primary Care).

•Developed time management skills using salesforce routing for multiple disease state call points.

•Collaborated with manager to develop and execute territory business plan. Coached new to industry reps.

•Knowledge and implementation of speaker programs, sponsorships/exhibits, and medical education initiatives for FCPA, fraud and abuse, Sunshine Act, and state transparency reporting.

•Working knowledge of Generic and Branded pharmaceutical industry, group purchasing organizations (GPOs) and Independent Distribution Networks (IDNs)

•Sales Achievements:

oRanked top 10% of district for total prescriptions quarter over quarter.

o1st of 12 in district for new product launch results Q2.

o 3rd of 14 new product launch ranking Q1.

o 2nd of 10 new product launch Q3.

o Finished contract Q4 as 1st in total prescription count.

oQuickly led a low-ranking bottom 4th sales region to a “Top 20%” ranking within 6 months.

o Rookie of the Year 2018

University of North Carolina at Wilmington, Psychopharmacology Laboratory 8/2014-5/2017

Clinical Research Assistant – with Principal Investigator Dr. Mark Galizio & mentor Dr. Sarah Maggio Comparative Cognition course – Directed Independent Study

•Conducted on-site early phase clinical monitoring animal trial for pre-clinical phase 0 research utilizing experimental drug research programs with NIDA grant.

•Input results using EDC clinical trial system to analyze the effects of dizocilpine olfactory span for neurological research.

•Gained rare disease clinical insight to pharmacology product development. Our findings later contributed to the development of Sprovato (Esketamine) for treatment resistant depression.

•In-depth knowledge of applicable clinical research regulatory requirements; Institutional Animal Care and Use Committees (IACUC) federal regulations, Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines.

•Assisted presentation for the Southeast Applied Behavioral Analysis conference to present results.

•Attended weekly meetings observing graduate student defenses and annual bid proposal observations.

CVS 1/2015 – 7/2016

Pharmacy Technician

•Processed Private, State, Medicaid, Medicare insurance billing.

•Mitigated billing reimbursement questions with insurance plan education.

•Made outbound calls/received inbound calls speaking with physicians’ offices for additional information to process prior authorization (PA) requests.

•PTCB credentialed, REMS reimbursement proficient, insurance pull through experience.

•Served as key point of contact for patients and physicians leveraging billing knowledge, resulting in a steady top district store earning #1 vaccine volume meeting and exceeding all metrics.

EDUCATION

University of North Carolina-Wilmington Bachelor of Arts, Psychology, 2013-2017 Graduated

Concentrations in neuroscience and chemistry courses, Sigma Alpha Lambda Honors, Orientation Leader

SKILLS

•Microsoft Office Suite, Teams, Salesforce, Custom CRM, VEEVA, Excel, Word

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