Front Desk-Customer Service

SKILLS

+ Product Identification

+ Customer Order Fulfillment

Overhead Cranes

+ Customer Needs Assessments,

+ Order Picking and Processing

+ Maintaining Clean Work Areas

+ Picking and Processing

+ Handheld Scanners

+ Microsoft Office

+ Writing Skills

+ Housekeeping

+ Basic Math Skills

EDUCATION

Penn Foster Career School

Scranton, PA + 06/2011

High School Diploma

PROFESSIONAL SUMMARY

Hardworking Warehouse Picker knowledgeable in using modern

warehouse equipment and techniques. Possesses excellent

multitasking, problem-solving and communication skills. Organized

and dependable candidate successful at managing multiple

priorities with a positive attitude. Willingness to take on added

responsibilities to meet team goals. Strong leader and problem-

solver dedicated to streamlining operations to decrease costs and

promote organizational efficiency. Uses independent decision-

making skills and sound judgment to positively impact company

success. Detail-oriented team player with strong organizational

skills. Ability to handle multiple projects simultaneously with a high

degree of accuracy.

WORK HISTORY

Parallel Employment Group - Warehouse Order Picker

Kenosha, WI + 06/2022 - 09/2023

+ Shipped material and performed boxing, packing, labeling, and

preparation of related documents.

+ Reduced fulfillment errors by using RF scanners to quickly pick

items to proper bins.

+ Checked inventory and selected products from specific locations

based upon availability.

+ Prepared orders by processing requests, pulled materials from

warehouse, packed boxes, and prepared shipments.

+ Assembled orders and packed items for shipment, conveying

orders to shipping personnel

+ Used hand-held devices and computers to record and monitor

inventory levels and completed audits to uncover and address

inaccuracies.

+ Checked inventory and selected products from specific locations

based upon availability

« Prepared orders by processing requests, pulled materials from

warehouse, packed boxes, and prepared shipments

+ Shipped material and performed boxing, packing, labeling, and

preparation of related documents

Pedals By Felicia - Florist/Front Desk Receptionist

Racine, WI + 10/2021 - 12/2021

+ Quoted, generated, and processed customer orders to meet

specifications and various occasions.

+ Worked with customers to determine type of arrangement

desired, occasion, and date, time and location for each

arrangement needed.

+ Prepared new flower and greenery shipments for arrangement

by stripping leaves below waterline, cutting new flowers, mixing

flower food solutions and filling floral containers with food

solutions.

+ Transported and set up floral arrangements for large-scale

functions, comprising weddings, funerals, and banquets.

* Collected 50+ payments, processed transactions and updated

relevant records

White Birch Inn - Line Cook/Front Desk Receptionist

Sturgeon Bay, WI + 10/2018 - 02/2021

+ Followed restaurant stock management schedule to monitor

product freshness and rotate out old products.

+ Wrapped up and stored unused food in appropriate containers

and placed in refrigerator to avoid spoilage.

+ Prepared food items such as meats, poultry, and fish for frying

purposes.

+ Prepared multiple orders simultaneously during peak periods

with high accuracy rate, maximizing customer satisfaction, and

repeat business.

+ Provided primary customer support to internal and external

customers.

+ Maintained customer satisfaction with forward-thinking

strategies focused on addressing customer needs and resolving

concerns.

+ Answered constant flow of customer calls with minimal wait

times.

+ Tracked important information in Excel spreadsheets and ran

reports or generated graphs using data

Contact this candidate